For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
A luxury stay in Bintan awaits you at Nirwana Resort Hotel. Within a short 5-minute stroll, you'll find Lagoi Bay Lake and Lagoi Bay Beach. Highlights at this beach hotel include 5 restaurants, 2 outdoor swimming pools and 2 beach bars.
You can enjoy flat-screen TVs with satellite channels, and all 244 rooms feature free WiFi, free bottled water and in-room massages. Fridges and round-the-clock room service make in-room dining convenient. Nice touches include slippers and free toiletries. Safes, hairdryers and phones are also available.
A day of pampering can include beachside massages, sports massages and body scrubs along with reflexology and mani/pedis. The restaurant, The Kelong, serves seafood. Calypso Floating Bar is the hotel's own bar. Enjoy the nightclub, fitness centre, kids' club and sauna. Business amenities include a conference centre and a business centre. Additionally, you'll find free WiFi in public areas, a kids' swimming pool and a coffee shop/café. There's also free self parking, along with the convenience of a free area shuttle.
Places within a 15-minute drive of this 5-star Bintan hotel include Plaza Lagoi and Ria Bintan Golf Club.
Nirwana Resort Hotel ratings based on 24 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Nirwana Resort Hotel
Everyone (10)Couples (3)Family (11)
4 out of 5
This is a place worth a stay and getting there is reasonably easy from Singapore, having said that the transport information overall was a bit vague.
Decided to book a premier room which looks towards the pool. The room was a bit outdated and brown, but appeared to be recently renovated. The bathroom was brand new and very modern.
The restaurants were great and the service excellent, great atmosphere – pool area dining was a bit rustic, but that’s how I like it.
Breakfast was ok, typical buffet for Asia.
The pool area was exceptional and as is as good as the photos in the brochure. Had a pool bar, lots of swimming areas, lots of loungers spare. Had a great lawn area and lots of hammocks.
Beach was good but had some tar. Had lots of other sports activities available if that’s what you want.
Place also has a modern 10 pin bowling alley.
I had been to Bintan Island before so I knew about the ferry from Singapore. Trying to find information how to book the Ferry and then get from Ferry terminal in Bintan to the resort seemed difficult, however upon arrival at the Ferry terminal a bus drive had my name on the list of people to pick up - so was all good.
I will go back again.
Posted by MrG, from Melbourne on 25 Sep. 2018
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Comment from Hotel Management
26 Sep. 2018
by Public Relations Manager, Nirwana Gardens
Dear MrG, thank you for staying at Nirwana Gardens, it was our pleasure to have you with us. We are glad that your stay with us was comfortable and we hope to welcome you back for a longer trip on your next trip to Bintan. See you again soon and as always, we remain at your service.
4 out of 5
We liked this hotel. We had a nice relaxing time here (exactly what we wanted!). We were also pleasantly surprised with all the activities on offer on the resort grounds. The staff were also very friendly, helpful and courteous at all times. We'd definitely stay again.
Posted by a verified traveller on 25 Aug. 2018
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Comment from Hotel Management
29 Aug. 2018
by Public Relations Manager, Nirwana Gardens
Dear Guest, thank you for taking the time to share your experience. I am especially pleased to read that our team members delivered the exemplary hospitality experience that made your stay a comfortable and memorable one. See you again soon and as always, we remain at your service.
5 out of 5
Pros:Amazing location and you can walk between two resorts that I would rate as best beaches I have walked on - amazing swimming pool in tropical surroundi
Cons:Although resort is in Indonesia the resort area is owned by Singapore hence taxis to get around are very expensive but this is only a small matter
Bintan island is a an amazing contrast as their is a mountain area with fantastic walks and views lots of scuba diving and more activities
Posted by John, from England on 22 Nov. 2014
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5 out of 5
Pros:Quietness and not being hasselled
Location:Outstanding
Facilities: Home away from home; Value: Inexpensive; Service: Outstanding; Cleanliness: Spotless, Pristine;
Posted by Allan, from Australia - WA - Regional WA on 29 Oct. 2014
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4 out of 5
Pros:The pool and beach
Cons:The Check in Service Counters
Location:Perfect
Facilities: Nice ; Value: Affordable; Service: Below average, very slow at check in; Cleanliness: Tidy, slow room service;
Food at Breakfast Buffet is average
Posted by Kristine, from Australia - NSW - Sydney on 13 Aug. 2014
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5 out of 5
Pros:Pool & buffet breakfast
Cons:Restaurant pricing
Great place to stay with great staff
Posted by Luke, from Australia - VIC - Melbourne on 8 May 2014
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5 out of 5
Pros:Swimming pool and garden areas
Cons:Cleaning of the room was not up to standard
Everything else was as was advertised
Posted by Liz, from Australia - VIC - Melbourne on 10 Nov. 2013
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5 out of 5
Pros:Positive and caring staff members
Cons:Slow check in
Location:Away from it all
Facilities: Tasteful Balinese style; Value: Affordable; Service: Remarkable, Outstanding, Friendly warm people; Cleanliness: Pleasant;
Surrounding walkways and resorts very shabby
Posted by Kathy, from Australia - QLD - Brisbane on 18 Oct. 2013
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4 out of 5
Pros:Good massage at Recreation centre
Cons:Watersports over-priced
Location:Short trip from ferry
Value: Expect Singapore prices; Service: Courteous; Cleanliness: Pleasant;
Good band at "pub"
Nirwana Resort Hotel offers its guests 2 the outdoor swimming pools, a waterslide, a sauna, and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 bars/lounges. Public spaces have free WiFi. There's an onsite business centre. There are 6 meeting rooms available. A kid's pool, a nightclub, and spa services are also featured at the luxury Nirwana Resort Hotel. You'll have access to the outdoor pool at a partner property. Self parking is free. Smoking is allowed in designated areas at this 5-star Bintan hotel.
244 guestrooms or units
3 levels
5 dining venues
2 bars on the beach
2 bars or lounges
Built in 1995
Nightclub
Bar by the pool
Swim-up bar
Coffee shop
Kid's club (surcharge)
Supervised kids' activities (surcharge)
Beach lounge chairs
Towels for the beach
Poolside lounge chairs
Umbrellas for the pool
Conference centre
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Wedding services available
Games room or arcade
Pool or billiards table
Corner/local shop
Garden
Gift shop
Beauty salon
ATM
On-site shopping
Bellhop
Lift
Smoking in designated areas
Family Friendly Amenities
Family property
Number of outdoor pools - 2
Children's pool
Waterslide
Free WiFi
Free area shuttle
Grocery/convenience store
Laundry facilities
Arcade/game room
Playground on site
Bowling alley on site
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Singapore (SIN-Changi) (2,215.8 km / 1,376.8 mi)
Property shuttles: Free area shuttle and ferry terminal shuttle
Parking: Free self parking
Room Amenities
Nirwana Resort Hotel offers 244 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and complimentary bottles of water. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary slippers, a bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.
In-room dining (24 hours)
Flat-screen television
Satellite channels
Fridge
Electric kettle
Shower
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Massage in room (surcharge)
Hairdryer
Safe
Slippers
Toiletries (free)
Bidet
Telephone
Iron and ironing board
Desk
Exterior corridor access
Air conditioning
Ensuite bathroom
Food & Drink
The Kelong – This restaurant specialises in seafood.
Calypso Floating Bar – This bar overlooks the ocean. Open daily.
Spice Restaurant – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner. Open daily.
The Coffee Shop – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Dino Bistro – On-site bistro. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
Spa Services
Number of treatment rooms 6
Outdoor treatment areas
Reflexology
Couples treatment rooms
Sports massage
Massages on beach
Manicures and pedicures
Body treatments
Body scrubs
Facial treatments
Massages
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11:00 PM
Minimum check-in age is 17
Special check-in instructions:
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times. For shuttle details, please contact the property using the information on the reservation confirmation received after booking.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for IDR 665500.0 per night.
Free cribs (infant beds)!
Pets
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
Union Pay
Debit cards
Number of children who can stay for free – 2
Fees
Guests will be asked to pay the following charges at the property:
Deposit: IDR 2000000.00 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: IDR 665500.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Nirwana Resort Hotel & Villas
Nirwana Resort Hotel & Villas Bintan Island
Nirwana Villas Bintan Island
Nirwana Resort Hotel Bintan
Nirwana Resort Hotel
Nirwana Bintan
Nirwana
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Hotel Lagoi
Nirwana Gardens - Nirwana Resort Hotel Bintan Island/Lagoi
Nirwana Gardens - Hotel Lagoi
Nirwana Gardens - Resort Hotel Bintan Island/Lagoi
Nirwana Resort Hotel Villas
Nirwana Hotel Lagoi
Nirwana Resort Hotel Hotel
Nirwana Resort Hotel Bintan
Nirwana Resort Hotel Hotel Bintan
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Resort Hotel Bintan Island/lagoi
You should know
Nirwana Resort Hotel offers transfers from the ferry terminal. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
