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4.4 out of 5

"A lovely big resort with a fabulous pool, white sandy beaches, lots of activities available and a good choice of restaurants. Very quiet so lacks a b ... " More

By a verified traveller on Mon 30 Jul 2018

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Hotel Description

A luxury stay in Bintan awaits you at Bintan Lagoon Resort. You'll be 4.5 km (2.8 mi) from Ria Bintan Golf Club and 9.4 km (5.9 mi) from Lagoi Bay Lake. Highlights at this beachfront resort include 5 restaurants, 2 outdoor swimming pools and a full-service spa.

You can enjoy TVs with cable channels, and all 470 rooms feature free WiFi, balconies or patios and coffee/tea makers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches include bathrobes, slippers and free toiletries. Free bottled water, ceiling fans and safes are also available.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Nelayan, serves international cuisine and is open for lunch and dinner. With 2 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site nightclub and fitness centre. Plus you'll find free WiFi in public areas, an outdoor tennis court and a kids' swimming pool. Each morning buffet breakfast is available. There's also free self parking, along with the convenience of a free ferry terminal shuttle.

Attractions in proximity to this 4.5-star Bintan resort include Tanjung Pinang Ferry Terminal and Nongsa Pura Ferry Terminal.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$130* Per night/room 7 Dec. - 8 Dec.

Villa, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa, 4 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Deluxe Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa, Multiple Bedrooms

Bed Count 1 King Bed Maximum Occupancy 10 Max

Bintan Lagoon Resort ratings based on 27 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bintan Lagoon Resort

Everyone (10) Couples (12) Family (5)
4 out of 5
A lovely big resort with a fabulous pool, white sandy beaches, lots of activities available and a good choice of restaurants. Very quiet so lacks a bit in atmosphere - on the plus side, you are likely to have the pool to yourselves. Resort could do with a revamp as starting to get a bit shabby in places.

Posted by , from New Zealand on 30 Jul. 2018

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5 out of 5

Wonderful & very comfortable resort

Pros: The staff & service was excellent. The restaurants in BLR were very good, enjoyed a variety of dishes and the buffet breakfast was simply the best.
We booked Bintan Lagoon Resort (BLR) for a 4-night stay in Jan 2018. Unfortunately, due to condensation on the floor because of the Aircon, my Mum had a nasty fall and hurt her back. However, the Manager and the Resident doctor and his team were very helpful.

Posted by , from New Zealand on 12 Feb. 2018

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5 out of 5

Wonderful BLR

Pros: All of the above
Cons: No
Location: All good I went for a rest and read and that is what I received
I found Bintan Lagoon Resort wonderful,friendly staff to and English speaker,spotless room, excellent balcony, and superfood A restful atmostphere in the fact that may staying but the vast area allowed it to be so peaceful The pools were great as was the monsoon rains Thank You

Posted by , from cairns Australia on 6 Jan. 2018

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4 out of 5

Great villa, good for kids, most things overpriced

Pros: Lots to do for kids. Nice Villa. Many dining options
Cons: Too expensive,
Location: Good location and lots to do
We stayed in Bungavil Villa - was great setup and handy having golf cart. Whole resort is getting a bit tired and old, but still generally nice and we will go back. Everything is overpriced which is a shame as it makes it less accessible to most people. Staff were nice, but things always took about double what they said it would.

Posted by , from Singapore on 31 Jan. 2017

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4 out of 5

Great relaxing break

Pros: Everything was on site and there was a variety of things to do.
Cons: Thought the buffet was a bit lacklustre but we had a great meal at the beachside restaurant for a comparable price.
Location: We didn't leave the resort, but it had a variety of things to do, including a beach, golf and a couple of pools.
We had a great couple of days, not doing too much. Lounging by the pool, had a round of golf and a frolic at the beach.

Posted by , from Sydney on 31 Aug. 2015

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3 out of 5
Pros: Staff tried hard
Cons: Hotel is tired and bathrooms are dirty
Location: Accessible
Facilities: Typical; Value: Could be better; Service: Courteous; Cleanliness: Dirty; food was of poor quality at breakfast. japanese and italian rest. not good

Posted by , from New Zealand - Auckland on 17 Aug. 2014

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4 out of 5
Pros: Location, private beach
Cons: Singapore prices
Location: Tranquil
Value: Average price; Service: Professional, Courteous; Cleanliness: Pleasant;

Posted by , from Singapore on 14 Jul. 2014

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4 out of 5
Pros: Staff service very friendly
Cons: Wages paid to locals very disturbing, bordering on slave labour
Location: Good views
Facilities: Unpretentious; Value: spa charge were excessive; Service: Friendly; Cleanliness: Faultless;

Posted by , from Australia - NSW - Sydney on 1 Jul. 2014

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4 out of 5
Pros: Ocean water was hot
Cons: Room quality- need renovating, beds as hard as rock
Location: Good views, ocean amazing
Facilities: Everyday, Unpretentious; Value: Reasonable, probably 3 star rating; Service: Respectful, Courteous, not professional; Cleanliness: needs repairs;

Posted by , from Australia - NSW - Sydney on 28 Apr. 2014

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5 out of 5
Pros: Sevice

Posted by , from Australia - WA - Perth on 29 Dec. 2013

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Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Bintan Lagoon Resort, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A swim-up bar. Public spaces have free WiFi. This luxury resort also offers a kids' pool, an outdoor tennis court and a fitness centre. Free self parking is available. This 4.5-star Bintan resort is smoke free.

  • 470 guestrooms or units
  • 7 levels
  • 5 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Singapore (SIN-Changi) (2,224.4 km / 1,382.2 mi)
  • Property shuttles: Free ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Bintan Lagoon Resort offers 470 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. Televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Nelayan – This beachfront restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Miyako Restaurant – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Haskell's Cafe – Overlooking the golf course, this café specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Fiesta – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Verandah Cafe – This poolside café only serves light fare. Open daily.

24-hour room service is available.

Spa Services

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for SGD 73.00 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 35 for adults and SGD 23 for children (approximately)
  • Rollaway bed fee: SGD 73.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bintan Lagoon
  • Bintan Lagoon Resort
  • Bintan Resort
  • Bintan Resort Lagoon
  • Lagoon Bintan
  • Lagoon Bintan Resort
  • Lagoon Resort Bintan
  • Resort Bintan
  • Resort Bintan Lagoon
  • Bintan Lagoon Hotel Lagoi
  • Bintan Lagoon Resort Bintan Island/Lagoi
  • Bintan Lagoon Resort Bintan Island/Lagoi
  • Bintan Lagoon Resort Resort
  • Bintan Lagoon Resort Bintan
  • Bintan Lagoon Resort Resort Bintan

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.