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The Burgundy

2.5 star property

Photo gallery for The Burgundy

Family Loft
Exterior
Lobby
Traditional Cabin | Living area
Traditional Cabin

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
The current price is AU$169
includes taxes & fees
31 May - 1 June

Explore the area

View map
41121 Big Bear Blvd, Big Bear Lake, CA, 92315
  • Place, Big Bear Lake
    ‪3 min walk‬
  • Place, The Village
    ‪5 min walk‬
  • Place, Meadow Park
    ‪7 min walk‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪65 min drive‬

Room options

View all photos for Family Cabin, 2 Queen Beds

Family Cabin, 2 Queen Beds

Family Cabin, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

8.2 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Loft

Family Loft | Living area

Family Loft

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Economy Cabin

Economy Cabin

Economy Cabin

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Cabin

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Economy Cabin

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite

Studio Suite

Studio Suite

8.4 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Cabin

Traditional Cabin | Living area

Traditional Cabin

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

About the area

Big Bear Lake

The Burgundy puts you in the heart of Big Bear Lake, within just a 10-minute stroll of The Village and Pine Knot Park. Highlights at this hotel include an outdoor swimming pool, free self-parking and Access to hot tub. .Enjoy the seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a garden and barbecues. .Sights within a 15-minute walk of this Big Bear Lake hotel include Meadow Park and Big Bear Lake.

What's nearby

  • Big Bear Lake - 3 min walk - 0.3 km
  • The Village - 5 min walk - 0.5 km
  • Meadow Park - 7 min walk - 0.6 km
  • Big Bear Visitor Center - 8 min walk - 0.8 km
  • Big Bear Marina - 15 min walk - 1.3 km

Getting around

  • Orange County, CA (SNA-John Wayne) - 120 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Oakside - ‬16 min walk
  • ‪Tropicali - ‬9 min walk
  • ‪Grizzly Manor Cafe - ‬4 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

The Burgundy

The Burgundy offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. Barbecue grills, a vending machine, and multilingual staff are also featured at The Burgundy. Free self parking is available.

This Big Bear Lake hotel is smoke free.

  • 40 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Staff members are multilingual
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Fireplace in lobby
  • No smoking on site
The Burgundy offers 40 accommodations with coffee/tea makers. This accommodation offers separate sitting areas. Cable televisions are provided. This Big Bear Lake hotel provides complimentary wireless Internet access. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

Similar properties

Outdoor spa tub
Lagonita Lodge
Big Bear Central
  • Pool
  • Spa pool
  • Kitchen
  • Parking included
4.5 out of 5, Wonderful, 4,263 reviews
The price is AU$155
includes taxes & fees
25 May - 26 May
Lagonita Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Bicycle shuttle
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's games
  • Outdoor pool
  • Pool gate

Conveniences

  • Hair salon
  • Vending machine

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The front desk is open Sunday - Thursday (8:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - midnight)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • The seasonal pool will open on 01 March and close on 15 September.
  • Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Black Forest Big Bear Lake
Black Forest Lodge & Cabins
Black Forest Lodge & Cabins Big Bear Lake
Black Forest Lodge Cabins Big Bear Lake
Black Forest Lodge Cabins
Black Forest Cabins Big Bear
Black Forest Lodge And Cabins Hotel
Black Forest Lodge And Cabins Big Bear Lake
Black Forest Lodge And Cabins Hotel Big Bear Lake

Frequently asked questions

What is the cancellation policy at The Burgundy?

The Burgundy offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Burgundy?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Burgundy on 31 May 2026 start from AU$169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Burgundy?

Yep, The Burgundy has a free self car park.

Are there any beaches close to The Burgundy?

Yep, The Burgundy is a short 8-minute walk from Swim Beach. Fun beach activities include swimming.

Does The Burgundy have a pool?

The Burgundy has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from March 01 to September 15).

Is there a free airport shuttle available at The Burgundy?

No, The Burgundy does not offer an airport shuttle service.

What time are check-in & check-out at The Burgundy?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

The Burgundy Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 523 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was great. The room was great. My family had a great time! We will definitely go back.
Stayed 2 nights in Feb 2026

8/10 Good

Jessica Rose

Liked: Cleanliness
The rooms were not as nice as depicted online. The hotel is still under construction and it feels like the rooms were a little rushed/lipstick flip. The bathtub with the jets was very nice tho.
Stayed 1 night in Jan 2026

10/10 Excellent

Fernando

Stayed 1 night in Feb 2026

10/10 Excellent

Chad

Stayed 2 nights in Feb 2026

10/10 Excellent

Brian

Stayed 1 night in Feb 2026

2/10 Terrible

Vikash

Disliked: Cleanliness, staff & service, amenities
1. Check-in time is 3:30 and room wasn’t ready until 5. 2. No hot water in shower at 9:30 am during a snowy day!
Stayed 1 night in Feb 2026

2/10 Terrible

Wilmer

Disliked: Cleanliness, amenities, property conditions & facilities
Our experience was completely unacceptable and extremely disappointing. We waited for more than three hours under inappropriate conditions, and despite having made and confirmed our reservation in advance, we were never given our room. This lack of organization and professionalism is inexcusable. As a direct result of this negligence and the prolonged wait in the cold, my children became ill, which is completely unacceptable. We were forced to leave and find another hotel on our own, causing us stress, concern, and additional expenses. This situation reflects a serious lack of responsibility toward your guests.
Stayed 1 night in Feb 2026

10/10 Excellent

Austin

Stayed 2 nights in Feb 2026

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Burgundy has friendly and helpful staff, our room was comfortable and within walking distance to the village. Close to The Bear Trap and they have amazing drinks, food and great atmosphere, highly recommend
Stayed 2 nights in Feb 2026

10/10 Excellent

Lindsey

Stayed 1 night in Feb 2026

10/10 Excellent

Charleston

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Just stayed at The Burgundy (formerly the Black Forest Lodge) and had such a great experience from start to finish. Huge shoutout to Josh and Jordan — their hospitality truly made the stay next level. Super welcoming, helpful, and genuinely cared about making sure everything was perfect. We stayed in the family suite, which was incredibly comfy and cozy. The fireplace + jacuzzi combo right in the bedroom in front of the TV was a total game changer — perfect for relaxing after a long day. The whole room had that warm mountain lodge vibe that makes you instantly feel at home. The property has some really cool and unique touches too, like a fireplace made from an old recycled boat, which was such a fun and creative detail. There’s also a heated spa, ample parking space, and a free continental breakfast that was a great way to start the day. One of my favorite surprises was the old school Nintendo in the lobby — such a fun throwback and a great touch for families and kids (and kids at heart). Plus, being walking distance to the village made it super convenient for shopping, dining, and exploring. Overall, cozy, unique, and full of character with amazing service. Highly recommend and will definitely be back!I’m
Family suite
Vintage analog equipment in the main lobby
Great view from the balcony of big bear blvd
Original Nintendo system for play
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Feb 2026

10/10 Excellent

Gurpreet

Stayed 1 night in Feb 2026

10/10 Excellent

Aaron

Travelled with family
Liked: Property conditions & facilities
The people at the desk were soooo nice and helpful
Stayed 1 night in Feb 2026

8/10 Good

Todd

Liked: Cleanliness, staff & service
Clean cabin, very cozy and comfortable bed. The in room jacuzzi tub was nice too. Beautiful lobby and friendly efficient check in.
Stayed 1 night in Feb 2026

10/10 Excellent

bella

Stayed 2 nights in Jan 2026

2/10 Terrible

Vincent

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a rat in the room and they refused to comp the night
Stayed 2 nights in Jan 2026

2/10 Terrible

Martha

Stayed 1 night in Jan 2026

2/10 Terrible

Bonnie

Disliked: Cleanliness, amenities
All of the above.
Stayed 2 nights in Jan 2026

10/10 Excellent

Elena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms, very friendly staff, we had a great stay!
Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Liked: Staff & service
the water heater wasn't big enough to support filling up the hot tub in 1 setting. had to run the water then wait an hour for hot water again 3 times to fill. And construction was going on over what was supposed to be complimentary breakfast which was just packages muffins. Otherwise it was nice
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2026

10/10 Excellent

Beatriz, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
Great costumer service at the lobby,the room was renovated when we got there it was open with a key on the door we just removed the key we got in to the room we close the door,later a staff came in without knowing that we where there cause he was fixing something on the sink, but he was so embarrassed and he apologized him self many times, we didn’t had a problem cause we understand that they where finishing his work there was just a miscommunication but everything else was great and when we checked out the lady was very friendly with a big smile I definitely will stay again, the room had everything what I need….
Stayed 1 night in Jan 2026

8/10 Good

Kyle

Stayed 1 night in Jan 2026

2/10 Terrible

Adrianne

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Staff support is lacking. They don’t answer the phone and don’t offer after hour support. On January 22-24 my family and I stayed in Loft A. The first night, Thursday, was fine even though the pull out couch is extremely uncomfortable and the lighting was very dim, especially in the kitchen. Friday, January 23 was inexcusably the worst night of our lives. Around 11:45pm we could hear our neighbors drinking and talking very loudly. Then at 2:00am!! We could hear very loud moaning. We are a family with 4 small children! All of us couldn’t get any sleep. We had a 5 hour drive back home the next morning and no one was available to help us. I felt disregarded when I reported the incident in person the next morning. I wasn’t offered any assistance or simple apology for the fact that this had an impact our children.
Stayed 2 nights in Jan 2026