4/10 Poor
Elena, VAN NUYS
Travelled with family
19 Mar 2025
Disliked: Cleanliness, amenities
The thing I like about this property is that is close to the village like 2 minute drive and if you want to walk is 15 minutes. Is a good place to stay but it will be even better if they were to renovate some things.
I stayed in room 17, sink in the restroom doesn’t work it didn’t have water we didn’t bother to say anything because there was another sink right outside the restroom and we were only staying for one night. But the whole room was dirty with dirt everywhere even our nightstand. The fire alarm was removed and found it by the tv. The mini kitchen sink, coffee maker and microwave was also very dirty, like they didn’t care to clean at all from the previous guests and left it as is. By the way the coffee maker didn’t have the glass cup to make coffee. All pillows had stains and hair. The curtains were messed up. Whoever washed them didn’t read instructions so they were burned from the dry. I just wish it was a lot cleaner, and I know people will say you get what you pay for but it is actually not a bad place and not that cheap just wish they care a little bit more. Breakfast is just a snack not really a satisfying meal ok and is inside the office. You are able to get coffee anytime of the day which is nice but please ask your housekeeper to do clean the room properly and your front desk staff to be nice because we were greeted badly.
Elena
Stayed 1 night in Mar 2025
