6/10 Okay
Fatima
Travelled with family
30 Sept 2025
Disliked: Cleanliness, property conditions & facilities
Positive points:
Great location, walking distance to the city centre and touristic points, great potential.
Negative points:
No fridge in the bedroom, low cleaning standards for a 4 star rating hotel, low pressure in the bath shower, no complimentary hygiene accessories provided ( ex. Shower cap, toothbrush, toothpaste, bath robe) room not cleaned even when asked, only towels and coffee replaced.
Not enough hangers, lights in the bathroom kept flicking, not isolated windows.
Overall, there is a low cleanliness standard throughout the hotel, including breakfast area and the reception, including the public toilets.
Guests parking fee of £14, in the city we could find for £10 midweek.
First impression when you walk into the hotel reception, feels like the priority its for hosting the conference guests and not the hotel guests.
Fatima
Stayed 3 nights in Sep 2025
