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Crowne Plaza Atlanta - Midtown by IHG

3.5 star property
Hotel with 2 restaurants, a short walk to Georgia Institute of Technology

Photo gallery for Crowne Plaza Atlanta - Midtown by IHG

Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Exterior
Rooftop terrace

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Parking available
  • Laundry
  • Pool
The current price is AU$160
includes taxes & fees
26 May - 27 May

Explore the area

Map
590 W Peachtree St NW, Atlanta, GA, 30308
  • Fox Theatre
    ‪5 min walk‬
  • Georgia Institute of Technology
    ‪10 min walk‬
  • Georgia Aquarium
    ‪14 min walk‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Room amenity

Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

View from room

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Worklife)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Worklife)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Roll-in Shower (Communications)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Sofa bed - double
Blackout curtains
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Sofa bed - double
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Worklife)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds (Worklife)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Atlanta

Crowne Plaza Atlanta - Midtown by IHG puts you in the heart of Atlanta, within just a 10-minute stroll of popular attractions like Georgia Institute of Technology and Fox Theatre. Highlights at this hotel include 2 restaurants, a bar/lounge and a 24-hour business centre. .The restaurant, First, serves American cuisine and is open for breakfast. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 31000 square feet (2880 square metres) of event facilities include 17 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 3.5-property class Downtown Atlanta hotel include World of Coca-Cola and Centennial Olympic Park.

What's nearby

  • Fox Theatre - 5 min walk - 0.5 km
  • Georgia Institute of Technology - 10 min walk - 0.9 km
  • World of Coca-Cola - 14 min walk - 1.2 km
  • Georgia Aquarium - 14 min walk - 1.2 km
  • Georgia World Congress Center - 2 min drive - 1.8 km

Getting around

  • North Avenue Station - 2 min walk
  • Atlanta Peachtree Station - 10 min drive
  • Atlanta, GA (FTY-Fulton County) - 18 min drive

Restaurants

  • ‪The Varsity - ‬3 min walk
  • ‪J R Crickets - ‬7 min walk
  • ‪Savory Fare Cafe - ‬4 min walk
  • ‪Mellow Mushroom - ‬8 min walk
  • ‪Shakespeare Tavern - ‬8 min walk

About this property

Crowne Plaza Atlanta - Midtown by IHG

Hotel with 2 restaurants, a short walk to Georgia Institute of Technology
Crowne Plaza Atlanta - Midtown by IHG offers its guests a fitness centre and a seasonal outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 17 meeting rooms are available. Event space at this hotel measures 31000 square feet (2880 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Atlanta - Midtown by IHG. Parking is available for a fee.

This 3.5-star Atlanta hotel is smoke free.

  • 1 building
  • 360 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Conference rooms
  • 31000 sq ft of conference space
  • 2880 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Crowne Plaza Atlanta - Midtown by IHG offers 360 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Atlanta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on request.

Languages

English, French, Portuguese, Spanish

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Exterior

Staybridge Suites Atlanta - Midtown by IHG

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  • Pet-friendly
  • Free WiFi
3.3 out of 5, 999 reviews
The price is AU$201
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 36 per day)
  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 35 for adults and USD 5 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • First
  • Next

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • 31,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 10 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 35 for adults and USD 5 to 35 for children
  • Self-parking fee: USD 36 per day
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open on 20 June and close on 31 August.
  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atlanta Melia
Melia Atlanta
Melia Hotel Atlanta
Crowne Plaza Atlanta Midtown Hotel
Crowne Plaza Midtown Hotel
Crowne Plaza Atlanta Midtown
Crowne Plaza Midtown
Melia Atlanta Hotel Atlanta

Frequently asked questions

Is parking available at Crowne Plaza Atlanta - Midtown by IHG?

Yep, Crowne Plaza Atlanta - Midtown by IHG has a self car park for USD 36 per day.

How much does it cost to stay at Crowne Plaza Atlanta - Midtown by IHG?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Atlanta - Midtown by IHG on 26 May 2025 start from AU$159.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Atlanta - Midtown by IHG have a pool?

Crowne Plaza Atlanta - Midtown by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM (Seasonal outdoor pool open from June 20 to August 31).

What makes Crowne Plaza Atlanta - Midtown by IHG a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Atlanta - Midtown by IHG.

Is Crowne Plaza Atlanta - Midtown by IHG family-friendly?

You bet! With amenities such as children's meals, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Crowne Plaza Atlanta - Midtown by IHG is a hit with families.

Does Crowne Plaza Atlanta - Midtown by IHG serve breakfast?

You bet, cooked-to-order breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Atlanta - Midtown by IHG?

No, Crowne Plaza Atlanta - Midtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Atlanta - Midtown by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Atlanta - Midtown by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Crowne Plaza Atlanta - Midtown by IHG Reviews

Reviews

6.4
Rating 10 - Excellent. 536 out of 1816 reviews
Rating 8 - Good. 274 out of 1816 reviews
Rating 6 - Okay. 372 out of 1816 reviews
Rating 4 - Poor. 279 out of 1816 reviews
Rating 2 - Terrible. 355 out of 1816 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Stayed 3 nights in Oct 2024

10/10 Excellent

William

Stayed 1 night in Jan 2025

10/10 Excellent

Faraja

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Dec 2024

4/10 Poor

Sharon, Hampton

Stayed 1 night in Jan 2025

10/10 Excellent

Justin

Stayed 3 nights in Dec 2024

10/10 Excellent

Cary W

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

oscar F, ATLANTA

Stayed 1 night in Jan 2025

2/10 Terrible

Michael

Disliked: Amenities
No Keys when I checked in had to be escorted to room left my bag came back to get it they said they didn’t find anything
Stayed 1 night in Jan 2025

6/10 Okay

Dominick

Travelled with family
Liked: Cleanliness
The heater and thermostat did not work. They did not dispatch maintenance for several hours. We couldnt get the front desk to answer our follow ups and called IHG corporate necessitating a room switch after 10pm. Additionally, the phone didnt work. The engineer thought the problem was with the line. We didnt want to change rooms again. The first room was incredibly drafty. The 2nd room was much better, but still drafty. I would stay elsewhere should i visit Atlanta again.
Stayed 5 nights in Jan 2025

2/10 Terrible

Britney

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is equivalent to slum lords. I attempted to check in at 4pm and was told i had to be placed in a QUE and wait. I was called at 9:45pm to check in. I had to get dressed in my car for the concert that started at 7pm. The room was dirty! The hallways look like the projects. Paint is peeling off the walls, holes in the walls. The wall paper in the rooms were peeling. There was pubic hair in my bed and the bathtub was filthy. My neighbor said there was a dirty sock in her bed. I spoke with guest service's and was told that nothing could be done. No one cared!!!!!
Stayed 1 night in Jan 2025

2/10 Terrible

Lee ann

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel 6 I am sure has cleaner rooms/hotels than this. I paid over $1400 for 4 nights and woke to an infestation of ants crawling on me! Black mold on the bathroom ceiling, it reeked of marijuana, stained sheets, dirty towels in the bath from previous guest, trash bag over the fire alarm. No maid service in the week I was there. We had to get our towels from the front desk and take out our trash. Ridiculous!

2/10 Terrible

Ricardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not cheap enough for the treatment

The Front desk people seamed frustrated and took their frustration on us.
Stayed 1 night in Jan 2025

2/10 Terrible

Joseph, Asheville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet sent me for my own car - with no directions. Called me 5 hours after my arrival and attempted checkin. Scanned my CC and sent me on my way with no indication about room readiness. Understaffed. No organization. Poor communication. Lobby restroom was filthy. Dozens of guests visibly upset throughout the entire pm. Lobby was tense. I will never stay here again. Garbage.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Savion

Stayed 5 nights in Sep 2024

4/10 Poor

Daniella

Travelled with group
Disliked: Staff & service, property conditions & facilities
Everything required additional payment which was not advertised by the hotel on Expedia. Also no one ever came to clean the rooms that required us asking. When we came in the receptionist barely responded to our questions and didn’t explain anything. It was awful
Stayed 5 nights in Dec 2024

10/10 Excellent

Nikkasta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and the price was great!!

Stayed 1 night in Jan 2025

2/10 Terrible

Emily

Business traveller
Disliked: Staff & service
0 hoose kerping at 2 roo.s for 6 nights
Stayed 6 nights in Jan 2025

2/10 Terrible

Markese

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel isn't as advertised. I got a room with a balcony which I was charged extra for, to not even have access to it. As soon as I got there I looked at the room and immediately canceled my stay.
Stayed 5 nights in Jan 2025

2/10 Terrible

Renee

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a 4 night stay. Only the 1st day did they replace towels. That was it. No cleaning or any type of service. Every night when we returned we had to go to the front desk and request towels, toilet paper and anything else we needed that should have been restocked. There was no complimentary coffee or breakfast. The pay for coffee shop was not open. It was obvious they were severely under staffed. Would not recommend staying here.
Stayed 4 nights in Jan 2025

2/10 Terrible

melissa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again.

This stay was horrible. My room was extremely filthy - powders on the carpet, hair all over bathroom tile, in bathtub. There wasn’t a blowdryer, a single hanger, or an ironing board in the room. Front desk never answered their phone, housekeeping never answered their phone. I finally got hold of front desk to ask for a different room and they told me they were sold out. When I asked if everyone had checked in (about 5:30pm), was told, yes they are in line checkin in. Irony is that I could book a room online right then and there. Icing on the cake was when “housekeeping” knocked on my door repeatedly at 11:00pm asking if I needed housekeeping. He had nothing in his hands (towels, pillow cleaning supplies, etc) so not sure what his plan was or if he was even an employee. I ended up checking out early and finding another option. Never again.
Stayed 3 nights in Jan 2025

2/10 Terrible

Kelly Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Lindsay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attn: Buyers….Perfect for Americas Mart lodging. Shuttles were super convenient.
Stayed 3 nights in Jan 2025

6/10 Okay

Jael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

LaToya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a second time stay for me and was way better. The girl at the front desk didn’t have the best service but otherwise I would recommend this hotel.
Stayed 1 night in Jan 2025