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3.5 out of 5

"Comfortable hotel with friendly staff and good location " More

By a verified traveller on Sun 13 Oct 2019

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Hotel Description

A luxury stay in the heart of Antalya awaits you at Hotel Su & Aqualand. Within steps you'll find Konyaalti Beach Park and Konyaalti Beach within a 15-minute stroll. Highlights at this beachfront hotel include 5 restaurants, 3 bars/lounges, and a full-service spa.

You can enjoy plasma TVs with satellite channels, and all 294 rooms feature free WiFi, balconies, and in-room childcare. Dining in is an option with 24-hour room service, and minibars provide refreshments. Pillow menus invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. In-room massages, safes, and hair dryers are also available.

A day of pampering can include massages and body scrubs along with aromatherapy and reflexology. At the hotel's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the onsite outdoor swimming pool and free kids' club. 22766 square feet (2115 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a fitness center, and an outdoor tennis court. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Antalya hotel, you'll be 4.9 km (3 mi) from Antalya Clock Tower and 4.9 km (3 mi) from Old Bazaar.

Deluxe Room (French Bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$84* Per night/room 22 Jan. - 23 Jan.

Junior Suite (Land View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room Land View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Sea View (French Bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Su & Aqualand ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Su & Aqualand

Family (2)
5 out of 5
Comfortable hotel with friendly staff and good location

Posted by on 13 Oct. 2019

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Comment from Hotel Management

16 Oct. 2019 by Hotel SU

Dear Guest; Thank you for praising us with this kind review following your visit to Hotel SU. Needless to say, we are happy that you had an enjoyable time with us. It would be a pleasure for us to welcome you back again. Kind regards, Guest Relations Team

2 out of 5
- staff make half an effort to help find something - the place looks terrible and needs a change - the pram access to the pool and baby pool is embarrassing - the air conditioner is not cold enough for such conditions - waited 15 minutes at night to order a drink and no one attended - dinner buffet is great

Posted by on 11 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Guest Relations

Dear Guest, First, we would like to thank you for taking your valuable time to let us know about your experience with our resort. We would like to show our regret that we couldn’t meet your expectations. The main goal of hospitality industry and the philosophy of our hotel is to make feel our guest very special, to make them feel like they are at home. All of our staff has been selected carefully and are trained to be polite and courteous. That why we are very disappointed to hear that you were unsatisfied with the attitude of our staff and we sincerely apologize to you regarding these. As for the air conditioning system in the room, there is a central AC system in our hotel. The lowest possible temperature in the rooms is 20 degrees, which is usually more than satisfactory. Antalya is a city where the air temperature is quite high in a summer season. It is therefore possible that the existing air conditioning system for some guests may not be sufficient, especially if the existing temperature conditions above the temperature to which guests are accustomed to. Apart from all these, we accept that our hotel is getting old and it need of a radical renewal. The renewal works are among the most important plans of our Business Management in the nearest future. We will share your comments with our Management Team and all necessary measures will be taken. We wished you have shared your complaints about our hotel and the services we offer, during your stay with us. In this way, we would had the opportunity to see our shortcomings more clearly and could have a chance make your staying here more comfortable. We sincerely apologize for any inconvenience we have caused youduring your holiday. We are hope that you can re-consider us on your next visit and give us a chance to provide you a fun and memorable experience.

Property Features

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Su & Aqualand like a complimentary children's club and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a children's pool, an outdoor tennis court, and a spa tub. Free valet parking is available. This 5-star Antalya hotel is smoke free.

  • 294 guestrooms or units
  • 9 levels
  • 5 dining venues
  • 3 bars or lounges
  • 22766 sq ft of conference space
  • 2115 sq m of conference space
  • Built in 2003
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Antalya Intl. Airport (AYT) (20.9 km / 13 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Hotel Su & Aqualand offers 294 air-conditioned accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Hotel Su & Aqualand has 5 restaurants on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Outside food and beverages are not permitted on the premises.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. The property affirms that it follows sanitization practices of Safe Tourism Certification Program (Turkey) guidelines. The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • 24-hour check-in
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Program (Turkey)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between TRY 50 and TRY 100 for adults, TRY 50 and TRY 100 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Su
  • Hotel Su Antalya
  • Su Antalya
  • Su Hotel
  • Hotel Hillside Su
  • Hillside Su Antalya
  • Hillside Su Hotel
  • Hotel Su Aqualand Antalya
  • Hotel Su Aqualand
  • Su Aqualand Antalya
  • Su Aqualand
  • Hotel Su Aqualand
  • Hotel Su & Aqualand Hotel
  • Hotel Su & Aqualand Antalya
  • Hotel Su & Aqualand Hotel Antalya

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.