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citizenM Amstel Amsterdam

4.0 star property
Hotel with a restaurant, near Rijksmuseum

Photo gallery for citizenM Amstel Amsterdam

Exterior
Check-in/check-out kiosk
Breakfast, lunch and dinner served
King Room
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AU$336
includes taxes & fees
29 June - 30 June

Explore the area

Map
Sarphatistraat 47, Amsterdam, 1018 EW
  • Heineken Experience
    ‪15 min walk‬
  • Dam Square
    ‪4 min drive‬
  • Van Gogh Museum
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for King Room

King Room

King Room

Highlights

Air conditioning
Fridge
Smart TV
Pillow-top bed
Separate bedroom
Blackout curtains
Premium bedding
Fan
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Single Room, 1 Double Bed

Highlights

Air conditioning
Fridge
Smart TV
Pillow-top bed
Separate bedroom
Blackout curtains
Premium bedding
Fan
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Amsterdam

CitizenM Amstel Amsterdam places you in the centre of Amsterdam, within just a 15-minute stroll of popular places like ARTIS and Rembrandt Square. Highlights at this hotel include in-room free WiFi, iPads and Smart TVs. .The restaurant, canteenM, is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Business amenities include 2 meeting rooms, a 24-hour business centre, and coworking space. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 6 AM and 11 AM. .Attractions within a 20-minute walk of this 4-property class Amsterdam City Centre hotel include Rijksmuseum and Heineken Experience.

What's nearby

  • Rembrandt Square - 13 min walk - 1.1 km
  • Heineken Experience - 15 min walk - 1.3 km
  • Rijksmuseum - 18 min walk - 1.5 km
  • Dam Square - 4 min drive - 1.9 km
  • Van Gogh Museum - 5 min drive - 2.0 km

Getting around

  • Weesperplein Station - 2 min walk
  • Amsterdam Amstel Station - 3 min drive
  • Schiphol Airport (AMS) - 25 min drive

Restaurants

  • ‪Bakhuys - ‬1 min walk
  • ‪Bar Lempicka - ‬1 min walk
  • ‪Kriterion - ‬5 min walk
  • ‪Yusu - ‬5 min walk
  • ‪Bistro Baret - ‬3 min walk

About this property

citizenM Amstel Amsterdam

Hotel with a restaurant, near Rijksmuseum
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 2 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Amstel Amsterdam also features multilingual staff, express check-in, and express check-out.

This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 4 levels
  • Built in 1928
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
CitizenM Amstel Amsterdam offers 88 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include fans and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

Dutch, English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • canteenM

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (114 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • Smart TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

Frequently asked questions

What is the cancellation policy at citizenM Amstel Amsterdam?

CitizenM Amstel Amsterdam offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Amstel Amsterdam?

As of 17 June 2025, prices found for a 1-night stay for 2 adults at citizenM Amstel Amsterdam on 29 June 2025 start from AU$301.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to citizenM Amstel Amsterdam?

The closest beach to citizenM Amstel Amsterdam is Blijburg Beach (7.7 km).

What makes citizenM Amstel Amsterdam a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Amstel Amsterdam.

Does citizenM Amstel Amsterdam serve breakfast?

Yep, buffet breakfast is served daily between 6 AM and 11 AM.

Is there a free airport shuttle available at citizenM Amstel Amsterdam?

No, citizenM Amstel Amsterdam does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Amstel Amsterdam?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at citizenM Amstel Amsterdam?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at citizenM Amstel Amsterdam?

No, only service animals are allowed.

citizenM Amstel Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 566 out of 713 reviews
Rating 8 - Good. 110 out of 713 reviews
Rating 6 - Okay. 21 out of 713 reviews
Rating 4 - Poor. 9 out of 713 reviews
Rating 2 - Terrible. 7 out of 713 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect to explore the city and has everything you need. We stayed on the fourth floor with a garden view and although you can't see the garden the view of the skyline was stunning. The breakfast was lovely and fresh and all staff were friendly. We'd definitely recommend!
Stayed 3 nights in Mar 2025

6/10 Okay

Steve, South Benfleet

Travelled with partner
Liked: Cleanliness
The hotel is clean, modern and tidy and the staff friendly, polite and helpful. We did not like the cost of the breakfast which, we think was too expensive for the choice on offer and the evening meal options are very limited and rhe bar area lacks atmosphere in the evening. There is no coffee/tea making facility in the bedroom which, we believe should be standard. There is nothing worse than finding no such facility after a long and tiring journey to the hotel. Although we had a large, comfortable bed it is one of those you cannot walk around so we had to exit it from the bottom each time in the middle of the night. Not ideal for customer who are up a few times in the night. The TV could only be operated via the iPad. Not ideal for older customers and we believe a RC should be made available.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding!

I was looking forward to writing this. I can’t say enough about my experience. It was a total pleasure to stay… we extended it for that reason. The rooms are spotless and a comfort experience. The breakfast was a delicious delight and even catered to my gluten and dairy free needs. Loved every moment. The staff are so helpful and friendly. They definitely have a team effort mentality. Even the copious art work is amazing… right down to the carpet! Well done Citizen.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Washington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel Well appointed room Free bottles of water ans snacks
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

tomas, Coto de Caza

Stayed 2 nights in Feb 2025

10/10 Excellent

Jonelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option, lovely hotel

Great hotel minutes away from the all the amenities. The staff were awesome
Stayed 1 night in Feb 2025

8/10 Good

Ben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option

Conveniently located, clean room, ipad controls for the room are a nice idea, would definitely use again. Room was small though, think it would have been cramped if it had been me and my partner but ideal for a solo traveller
Stayed 2 nights in Feb 2025

10/10 Excellent

Rob

Stayed 1 night in Feb 2025

10/10 Excellent

Gonchigsumlaa

Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff
Stayed 5 nights in Jan 2025

8/10 Good

Eliot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Javier, San Juan

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The condition of the room was generally unsatisfactory and not clean. In particular, the bedding was dirty and not of good quality.
Stayed 4 nights in Jan 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Room quiet and clean. Need to crawl into and out of the bed so keep this in mind if mobility issues. Otherwise awesome.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay - staff was very accommodating, and the breakfast buffet was awesome. Room was quiet and spacious for one person.
Stayed 2 nights in Dec 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay here. Room was comfortable and modern. Staff were friendly and helpful. Breakfast was delicious ! 10 min bike ride away from city centre and red light district!
Stayed 3 nights in Dec 2024

10/10 Excellent

Juhainah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is impeccably clean and modern, with everything in the room conveniently controlled by an iPad. The sleek, updated design adds to the overall comfort. The food is exceptional—there’s no need to dine out, as the quality and prices are excellent. The staff are outstanding—courteous, accommodating, and truly go above and beyond. Special thanks to Ada, who took exceptional care of us from check-in to our final dinner. She is an absolute gem and a true asset to the hotel. Highly recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Tourist Hotel

Citizen M is a wonderful hotel located in old town Amsterdam. The staff is super friendly and helpful. The hotel seems to be new and very clean. The location is ideal for tourists because the tram stops right outside the hotel and the subway is less than a block away. The breakfast was amazing.
Stayed 1 night in Dec 2024

6/10 Okay

Doyir

Stayed 4 nights in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and super staff!
Stayed 1 night in Dec 2024