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Best Western Plus Franklin Square Inn Troy/Albany

2.5 star property

Photo gallery for Best Western Plus Franklin Square Inn Troy/Albany

Terrace/patio
Blackout curtains, iron/ironing board, free cots/infant beds, Internet
Exterior
Suite, 1 King Bed, Balcony, River View (with Sofabed)
Suite, 1 King Bed, Balcony, River View (with Sofabed) | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$233
includes taxes & fees
15 Mar - 16 Mar

Explore the area

View map
One Fourth Street, Troy, NY, 12180
  • Place, Rensselaer Polytechnic Institute
    ‪3 min walk‬
  • Place, Troy Savings Bank Music Hall
    ‪5 min walk‬
  • Place, Russell Sage College
    ‪6 min walk‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Flat Screen Television, Desk, Wi-Fi

  • Sleeps 2

View all photos for 1 King Bed, Mobility Accessible, Roll in Shower, Pet Friendly Room, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

1 King Bed, Mobility Accessible, Roll in Shower, Pet Friendly Room, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 2

Suite-2 Queen Beds, Non-Smoking, Sofabed, Dry Bar, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Sitting Area, Dry Bar, Shower Only

  • Sleeps 4

1 King Bed, Non-Smoking, Larger Room, Sofabed, High Speed Internet Access

  • Sleeps 4

2 Queen Bed Wifi Coffee Maker Hairdryer Iron and Ironing Board Non Smoking

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 4

King Suite with Sofabed and River View, Fireplace, Balcony

  • Sleeps 4

1 Queen Bed, Mobility Accessible, Bathtub, Pet Friendly Room, Non-Smoking, Full Breakfast

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, 2 Room, Sofabed, Dry Bar, SPA Shower

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Larger Room, Sofabed, Sitting Area, Microwave and Refrigerator, Wi-Fi

  • Sleeps 6

Accessible-1 King, Mobility Accessible, Roll In Shower, Wifi, Non Smoking

  • Sleeps 2

King Suite With Sofabed-Non Smoking

  • Sleeps 4

About the area

Troy

At Best Western Plus Franklin Square Inn Troy/Albany you'll be within just a 10-minute stroll of Rensselaer Polytechnic Institute and Troy Savings Bank Music Hall. Highlights at this hotel include free breakfast, free self-parking and a 24-hour gym. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a coffee shop/cafe and laundry facilities. Full breakfast is available for free. .Sights within a 15-minute drive of this Troy hotel include Russell Sage College and Palace Theater.

What's nearby

  • Hudson River - 3 min walk - 0.3 km
  • Rensselaer Polytechnic Institute - 3 min walk - 0.3 km
  • Troy Waterfront Farmers' Market - 5 min walk - 0.4 km
  • Troy Savings Bank Music Hall - 5 min walk - 0.5 km
  • Russell Sage College - 6 min walk - 0.6 km

Getting around

  • Albany-Rensselaer Station - 14 min drive
  • Albany, NY (ALB-Albany Intl.) - 20 min drive

Restaurants

  • ‪Dinosaur Bar-B-Que - ‬7 min walk
  • ‪Brown's Brewing Company - ‬3 min walk
  • ‪Ryan's Wake - ‬2 min walk
  • ‪Lime Leaf Thai Bistro - ‬2 min walk
  • ‪Oh Corn! - ‬4 min walk

About this property

Best Western Plus Franklin Square Inn Troy/Albany

There's a coffee shop/cafe on site. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. A 24-hour fitness centre, a terrace, and a vending machine are also featured at Best Western Plus Franklin Square Inn Troy/Albany. Self parking is free.

This Troy hotel is smoke free.

  • 88 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
Best Western Plus Franklin Square Inn Troy/Albany offers 88 air-conditioned accommodations with a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Additionally, rooms include free toiletries and blackout curtains. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN PLUS Franklin Square Albany
BEST WESTERN PLUS Franklin Square Inn Albany
BEST WESTERN PLUS Franklin Square Inn Troy Albany
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Frequently asked questions

Is parking available at Best Western Plus Franklin Square Inn Troy/Albany?

Yep, Best Western Plus Franklin Square Inn Troy/Albany has a free self car park.

How much does it cost to stay at Best Western Plus Franklin Square Inn Troy/Albany?

As of 13 Mar 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Franklin Square Inn Troy/Albany on 15 Mar 2026 start from AU$233, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Franklin Square Inn Troy/Albany?

The closest beach to Best Western Plus Franklin Square Inn Troy/Albany is Brunswick Vanderheyden Reservoir Park Beach (5.4 km).

Is Best Western Plus Franklin Square Inn Troy/Albany family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Franklin Square Inn Troy/Albany is a hit with families.

Does Best Western Plus Franklin Square Inn Troy/Albany serve breakfast?

Yeah, our travelers give top marks to the free full brekkie here! It's the ideal spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Plus Franklin Square Inn Troy/Albany?

No, Best Western Plus Franklin Square Inn Troy/Albany does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Franklin Square Inn Troy/Albany?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Best Western Plus Franklin Square Inn Troy/Albany Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 574 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephanie

Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

Milton

Stayed 1 night in Dec 2025

8/10 Good

Marie

Stayed 1 night in Dec 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great breakfast, I wish the beds were softer. Toilet ran all night.
Stayed 1 night in Nov 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Stayed 2 nights in Aug 2025

8/10 Good

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was remarkable, the breakfast was 9/10
Stayed 1 night in Nov 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities
We always stay here when we're in Troy. Staff are outstanding! Plus great breakfast, and location. Right across the street from our favorite restaurant - Emery's.
Stayed 4 nights in Nov 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Need and extra roll of TP and more towels in every bathroom.
Stayed 1 night in Nov 2025

6/10 Okay

Janice

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Not enough parking spaces
Stayed 1 night in Nov 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities
i was pleasantly surprised by this hotel. It was very clean and quiet. The hospitality staff were very friendly. The room was in great condition and the bathroom was plenty roomy. The fitness center was sparse, but the treadmill worked and I appreciated that they kept the temperature down so you weren't dying from the heat.
Stayed 2 nights in Nov 2025

6/10 Okay

Zello

Cleanliness could be improved. Older hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Frank

Stayed 2 nights in Nov 2025

10/10 Excellent

Erika C

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy, safe and breakfast was great
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
T
Stayed 1 night in Nov 2025

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rhe eooms were sparkling clean, breakfast was 😋 delicious. Room was a little small but it worked fine and was functional.
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well-maintained and staffed, and is ideally located at the edge of the historic downtown area, which is full of classic buildings and row houses. There is a very lively Dinosaur BBQ right across the street, and other restaurants nearby. Visiting Troy is an unexpected treat!
Stayed 1 night in Oct 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone and everything was great other than no coffee pot in the room.
Stayed 1 night in Oct 2025

8/10 Good

morris, Seneca Falls

Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Stayed 1 night in Oct 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great! Lots of choices and spinach and mushrooms to add to eggs, good fresh fruit. No orange juice and bacon not done enough
Stayed 1 night in Oct 2025