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4.1 out of 5

"The spa on balcony. Rest needs up dating and the picture on website needs to be upgraded as they have pics of the penthouse for the spa room. Spa ... " More

By a verified traveller on Sun 12 Jul 2020

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One Bedroom Suite with Balcony Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$205* Per night/room 9 Aug. - 10 Aug.

2 Bedroom 2 Bathroom Top Floor Jacuzzi Penthouse

Bed Count 2 King Beds Maximum Occupancy 4 Max

3 Bedroom 2 Bathroom Top Floor Jacuzzi Penthouse

Bed Count 1 Full Bed Maximum Occupancy 8 Max

One Bedroom Two Bathroom Top Floor Jacuzzi Penthouse

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

A luxury stay in the heart of Airlie Beach awaits you at at Waterfront Whitsunday Retreat. Within steps you'll find Port of Airlie and Airlie Beach Lagoon within a 15-minute stroll. Highlights at this romantic aparthotel include a nearby private beach, an outdoor swimming pool, and in-room kitchens.

You can enjoy a flat-screen TV with cable channels, and each apartment features a private spa tub, free WiFi, and a balcony. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. A pillowtop bed and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. An iPod dock, a DVD player, and an espresso maker are also available.

A day of pampering can include deep-tissue massages and detox wraps along with aromatherapy and hydrotherapy. Plus you'll find free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 15-minute walk of this Airlie Beach aparthotel include Boathaven Beach and Airlie Beach Market.

at Waterfront Whitsunday Retreat ratings based on 87 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for at Waterfront Whitsunday Retreat

Everyone (43) Couples (39) Family (4)
3 out of 5
The spa on balcony. Rest needs up dating and the picture on website needs to be upgraded as they have pics of the penthouse for the spa room. Spa room had no view like the picture on the web site. 4/10

Posted by on 12 Jul. 2020

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Comment from Hotel Management

15 Jul. 2020 by Guest Service Team

Thank you for your feedback, we appreciate it.

2 out of 5

Posted by on 9 Jul. 2020

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Comment from Hotel Management

19 Jul. 2020 by Guest Service Team

Thank you for your review and we appreciate your feedback.

2 out of 5

Posted by on 13 Jun. 2020

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Comment from Hotel Management

18 Jun. 2020 by Guest Service Team

Thank you for your review. We appreciate your feedback.

4 out of 5

Posted by on 19 Oct. 2019

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Comment from Hotel Management

22 Oct. 2019 by Guest Services Team

Thank you for your feedback. We are delighted you enjoyed your stay.

5 out of 5
The minute we walked in the unit there was a sense of calm and quiet luxury. Although the property is starting to show its age, it was clean and comfortable.

Posted by on 22 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by Lea

Thanking you so much for your lovely review and very happy you enjoyed your stay with us.

4 out of 5
It was quiet there with a good elevation a reasonable view also a short walk from town

Posted by on 29 Aug. 2019

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Comment from Hotel Management

3 Sep. 2019 by Guest Services Team

Thank you for your reveiw. We are thrilled you enjoyed your stay.

3 out of 5
The apartment needs some maintenance, Fan makes noise, mold on the roof and toliet was making noises. Great location, just run down.

Posted by on 11 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by Guest Services Team

Thank you for your comments. We have taken these on board and are currently working to rectify these issues.

5 out of 5
Beautiful property, would definitely stay there again

Posted by on 20 Feb. 2019

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Comment from Hotel Management

27 Feb. 2019 by Guest Services Team

Thank you for your review and we are thrilled you had a great stay. We look forward to welcoming you back in the future.

5 out of 5

Posted by on 14 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Management

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 6 Nov. 2018

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Comment from Hotel Management

6 Nov. 2018 by Guest Services Team

Thank you.

About the at Waterfront Whitsunday Retreat

Location 438 Shute Harbour Road, Airlie Beach, QLD 4802

Property Features

A private beach is featured. As a guest of at Waterfront Whitsunday Retreat, you'll find an outdoor pool, spa services, and a terrace. Event space at this aparthotel measures 1615 square feet (150 square meters). WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, barbecue grills, and a garden are also featured at the luxury at Waterfront Whitsunday Retreat. The aparthotel can provide concierge services, limo/town car service, and wedding services. Free self parking is available. For a fee, the property may offer extended parking privileges after check-out. You'll have access to the outdoor pool and health club at a partner property. This 4-star Airlie Beach aparthotel is smoke free.

  • 1 building
  • 6 guestrooms or units
  • 2 levels
  • 1615 sq ft of conference space
  • 150 sq m of conference space
  • Built in 2006
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Proserpine, QLD (PPP-Whitsunday Coast) (39.6 km / 24.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

At Waterfront Whitsunday Retreat offers 6 accommodations, which are accessible via exterior corridors and feature private spa tubs and iPod docking stations. Rooms open to balconies. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels, DVD players, and video-game consoles. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include minibars and espresso makers. Housekeeping is offered daily and in-room massages can be requested.

  • Private hot tub
  • In-room kitchen
  • Private balcony
  • Pillowtop beds
  • Minibar
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Espresso maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan

Spa Services

  • Deep tissue massage
  • Reflexology
  • Couples treatment rooms
  • Manicures and pedicures
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9 AM - 5 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 9 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • No lifts
  • Minimum guest age is 18
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 20 per person (one-way)
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Waterfront Whitsunday
  • Waterfront Whitsunday Retreat
  • Waterfront Whitsunday Retreat Airlie Beach
  • Waterfront Whitsunday Retreat Hotel
  • Waterfront Whitsunday Retreat Hotel Airlie Beach
  • Whitsunday Retreat
  • Whitsunday Waterfront Retreat
  • At Waterfront Whitsunday Retreat Airlie Beach/Whitsunday Islands
  • at Waterfront Whitsunday Retreat Aparthotel
  • at Waterfront Whitsunday Retreat Airlie Beach
  • at Waterfront Whitsunday Retreat Aparthotel Airlie Beach

You should know

  • At Waterfront Whitsunday Retreat offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.