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Hotel Delfines Acapulco by NG Hoteles

2.0 star property
Hotel with an outdoor pool, near Papagayo Beach

Photo gallery for Hotel Delfines Acapulco by NG Hoteles

Outdoor pool
Reception
Standard Room, 2 Double Beds
Standard Room, 2 Double Beds
Standard Room, 2 Double Beds

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • All-inclusive
  • 24/7 front desk

Explore the area

Map
Costera Miguel Aleman, Fracc Magallanes, Acapulco, GRO, 39670
  • Diana the Huntress
    ‪8 min walk‬
  • Parque Papagayo
    ‪10 min walk‬
  • Papagayo Beach
    ‪14 min walk‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪18 min drive‬

Room options

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds

Economy Room, 2 Double Beds

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Separate bedroom
Private bathroom
Desk
Daily housekeeping
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Economy

1 bedroom, bed sheets

Room Economy

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

1 bedroom, bed sheets

Room Superior

  • Sleeps 4
  • 2 Double Beds

About the area

Acapulco

Hotel Delfines Acapulco by NG Hoteles places you steps from Plaza Bahia and within a short 5-minute stroll of Condesa Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Plus you'll find a children's swimming pool and luggage storage. Each morning full breakfast is served between 9:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including an off-lead area and pet-grooming services. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Costera Acapulco hotel include La Quebrada Cliffs and Papagayo Beach.

What's nearby

  • Condesa Beach - 5 min walk - 0.5 km
  • Diana the Huntress - 8 min walk - 0.8 km
  • Parque Papagayo - 10 min walk - 0.9 km
  • Papagayo Beach - 14 min walk - 1.2 km
  • La Quebrada Cliffs - 5 min drive - 5.3 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 32 min drive

Restaurants

  • ‪100% Natural - ‬2 min walk
  • ‪Barra Vieja 520 - ‬3 min walk
  • ‪Jacalito - ‬3 min walk
  • ‪KFC - ‬2 min walk
  • ‪Bar 26 - ‬2 min walk

About this property

Hotel Delfines Acapulco by NG Hoteles

Hotel with an outdoor pool, near Papagayo Beach
Some rates at Hotel Delfines Acapulco by NG Hoteles are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Delfines Acapulco by NG Hoteles offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Parking is available for a fee.

This Acapulco hotel is smoke free.

  • 60 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Delfines Acapulco by NG Hoteles offers 60 accommodations with air conditioning. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Similar properties

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Hotel Club del Sol Acapulco by NG Hoteles

  • Pool
  • All-inclusive
  • Pet-friendly
  • Free WiFi
3.0 out of 5, 539 reviews
The price is AU$51
includes taxes & fees
23 June - 24 June
Hotel Club del Sol Acapulco by NG Hoteles

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)

Food and drink

  • Daily full breakfast available 9:00 AM to 11:30 AM for a fee: MXN 130 for adults and MXN 50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 180 per pet, per night, plus a one-time cleaning fee of MXN 350 and a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • An off-lead area and pet-grooming services are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 130 for adults and from MXN 50 for children
  • Self-parking fee: MXN 50 per day
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 180 per pet, per night plus a one-off MXN 350 cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Frequently asked questions

What is the cancellation policy at Hotel Delfines Acapulco by NG Hoteles?

Hotel Delfines Acapulco by NG Hoteles offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Delfines Acapulco by NG Hoteles?

Yep, Hotel Delfines Acapulco by NG Hoteles has a self car park for MXN 50 per day.

Are there any beaches close to Hotel Delfines Acapulco by NG Hoteles?

Yep, Hotel Delfines Acapulco by NG Hoteles is a short 14-minute walk from Papagayo Beach.

Does Hotel Delfines Acapulco by NG Hoteles have a pool?

Hotel Delfines Acapulco by NG Hoteles has an outdoor pool and a kids' pool. The pool is open 9:00 AM to 8:00 PM.

Does Hotel Delfines Acapulco by NG Hoteles serve breakfast?

Sure does, full breakfast is served daily between 9:00 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Delfines Acapulco by NG Hoteles?

No, Hotel Delfines Acapulco by NG Hoteles does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Delfines Acapulco by NG Hoteles?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Delfines Acapulco by NG Hoteles?

Check-in begins at 1:30 PM. Check-out time is noon.

Are pets allowed at Hotel Delfines Acapulco by NG Hoteles?

Dogs are welcome at Hotel Delfines Acapulco by NG Hoteles, with dog exercise areas and grooming services on offer. Just so you know, there's a limit of one pet.

Hotel Delfines Acapulco by NG Hoteles Reviews

Reviews

5.8
Rating 10 - Excellent. 10 out of 69 reviews
Rating 8 - Good. 17 out of 69 reviews
Rating 6 - Okay. 12 out of 69 reviews
Rating 4 - Poor. 11 out of 69 reviews
Rating 2 - Terrible. 19 out of 69 reviews

5.6/10

Cleanliness

6.0/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

OCTAVIO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare hotel!

Nightmare hotel! We booked 2 nights and checked out the day after check-in!.. Old unmaintained building! Rooms are terrible, rusted out shower heads! Death trap elevators! Horrible pool! Pictures on hotel.com website are from god knows when!..
Stayed 2 nights in Jul 2024

6/10 Okay

Donald

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

John

Stayed 2 nights in Jan 2023

2/10 Terrible

Bruno

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend, they do not answer the phone. Worst hotel and staff.

2/10 Terrible

Edgar, White Bear Lake

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was dirty, old empty water bottles , the towels had holes in them, the air condionar did cool the room, no wifi, and the tv on had local channels not cabel as posted. There was an empty bottle of tequila in the hallway when i got there and was still there when i left 3 nights after
Stayed 3 nights in Mar 2022

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

This hotel is centrally located within walking distance of the beach. The room was clean and spacious. The staff was friendly and helpful. The pool was clean and relaxing. The breakfast buffet was good.
Stayed 14 nights in Dec 2021

6/10 Okay

Ekaterina

Liked: Cleanliness
Disliked: Staff & service

exta bien por ese precio pero podria ser mejor

la habitacion es grande y cama es grande, hay mucho espacio, pero mueble y todo muuuuy viejo. Aire condicionario es tan viejo que hace mucho ruido, pero NO HACE frio para nada, ventilador tampoco funciono, entonces fue MUCHO calor en habitacion. Pero precio fue literalmente mas barato de todos, entonces no puedo quejarme mucho, locacion es muy buena, muy cerca de la playa y todo
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021

2/10 Terrible

omar

Disliked: Cleanliness, staff & service, property conditions & facilities
Todo feo , viejo y destruido
Stayed 4 nights in Feb 2025

6/10 Okay

Pao

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Muy descuidado
Stayed 2 nights in Mar 2025

2/10 Terrible

Esthela

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El baño super sucio, parece que no habia sido lavado antes de ser entregado
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eso fue un desastre

La habitación me la entregaron hasta las 3 de la tarde y no a la 13:30 como decía,la habitación no contaba con toallas,ni jabón o shampoo para bañarse ,el personal es muy déspota,aparte la habitación estaba sucia y no nos hicieron el cambió de ropa de cama ,la verdad dan un pésimo servicio desde recepción,no me quedaron ganas de regresar a ese hotel
Stayed 3 nights in Feb 2025

8/10 Good

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

6/10 Okay

Judith

Me gusto las albercas, pero si le hace falta mantenimiento a las habitaciones, por el precio deberia de tener al menos toallas en las habitaciones, shampoo, solo te dejan un jaboncito y un rollo de papel Higienico pequeño Pero pues no fue tan peor, al menos no vi cucarachas como en otros hoteles
Stayed 1 night in Feb 2025

4/10 Poor

HUGO ABAD

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Muy mala experiencia

Fue muy mala esperiencia, ya que llegue y decia en la reservacion que hice que el checkin era a las 3:30 y ellos decian que hasta las 3.00, que el error lo habin cometido la agencia que me lo habia cendido en este caso price travel y ellos no se podian hacer cargo de sus errores, despues no encontraban mi resrvación, que aparecia, total un desastre, y al final terminaron dandome otra. y vi que como yo habia muchas personas reclamando.
Stayed 1 night in Jan 2025

4/10 Poor

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nada agradable y falta de limpieza y las habitaciones nada cómodas hay muchas deficiencias
Stayed 4 nights in Jan 2025

2/10 Terrible

E.Alejandro

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Deberían Invertir en reparaciones
Stayed 3 nights in Jan 2025

2/10 Terrible

GUSTAVO GOMEZ, Tláhuac

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy deteriorado por fuera y por dentro. El personal insuficiente ya que en la app el check-in era a las 13:30 hrs. Y el hotel lo marca hasta las 15:00 hrs, pero nos entregaron la habitacion a las 16:00 y ademas sucia. No habían hecho la habitación y las camas sucias y sin tender. Falta personal para la rápida atención. Recepcionista muy desatenta y bastante brusca en sus respuestas. No vuelvo a este lugar, esta infestado de cucarachas
Stayed 2 nights in Jan 2025

2/10 Terrible

J Velazquez

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchísimo cascajo en todo el hotel, todo roto, de verdad uno se podría quedar o saber si te pusieran como están las condiciones Nada que ver con el anuncio
Stayed 4 nights in Jan 2025

4/10 Poor

berenice

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Luis

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
El Chek un poco tardado el registro
Stayed 1 night in Jan 2025

8/10 Good

Serena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy céntrico. Aunque el inmueble se ve de años, es ideal para llegar solo a descansar.
Stayed 2 nights in Dec 2024

6/10 Okay

FERNANDO

Stayed 3 nights in Dec 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para vacaciones, en cuanto a Relacion-Precio, muy facil de acceder, y desplazarse a diversos lugares. Un poco deteriorada la estructura exterior, pero en cuanto las habitaciones son cómodas. Los colchones y algunas almohadas son duras, lo que hace que el descanso no sea el adecuado. De ahí en fuera todo está bien, el trato del personal, la comida que dan en el restaurante es buena y típica del estado. Muy rica
Stayed 2 nights in Dec 2024

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024