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Hotel Club del Sol Acapulco by NG Hoteles

Property class: 3

Photo gallery for Hotel Club del Sol Acapulco by NG Hoteles

A swimming pool with lounge chairs and palm trees.
An indoor dining area with a checkered floor, tables, and chairs.
A spacious indoor area with checkered flooring, multiple seating arrangements, and decorative plants.
A covered outdoor seating area with wicker furniture, stone pillars, and a checkered floor.
A checkered floor leading to a staircase, a thatched roof, hanging baskets, and a mural of a face.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View map
Costera M. Aleman 1750, Magallanes, Acapulco, GRO, 39670
  • Place, Condesa Beach
    ‪5 min walk‬
  • Place, Diana the Huntress
    ‪8 min walk‬
  • Place, Parque Papagayo
    ‪10 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪52 min drive‬

Room options

View all photos for Economy Room, 2 Double Beds

A room with two beds, a small table, and a chair.

Economy Room, 2 Double Beds

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony

A hotel room with two beds, a small dining table, and a TV.

Superior Room, 2 Double Beds, Balcony

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

A room with two beds, a round table, and a chair.

Standard Room, 2 Double Beds, Balcony

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Acapulco

At Hotel Club del Sol Acapulco by NG Hoteles you'll be within just a 15-minute stroll of popular places like Diana the Huntress and Papagayo Beach. Highlights at this hotel include 2 restaurants, 3 outdoor swimming pools and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a snack bar/deli, a garden and tour/ticket assistance. Cooked-to-order breakfast is available daily between 8:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as pet-grooming services. There's also the convenience of self parking. .Near this 3-property class Costera Acapulco hotel, you'll find La Quebrada Cliffs.

What's nearby

  • Galerías Acapulco - 5 min walk - 0.5 km
  • Condesa Beach - 5 min walk - 0.5 km
  • Diana the Huntress - 8 min walk - 0.8 km
  • Parque Papagayo - 10 min walk - 0.9 km
  • Papagayo Beach - 14 min walk - 1.2 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 35 min drive

Restaurants

  • ‪Sanborns Café - ‬2 min walk
  • ‪El Zorrito - ‬4 min walk
  • ‪Los Tarascos - ‬3 min walk
  • ‪Buzo's Restaurant-Bar - ‬6 min walk
  • ‪KFC - ‬1 min walk

About this property

Hotel Club del Sol Acapulco by NG Hoteles

Some rates at Hotel Club del Sol Acapulco by NG Hoteles are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Club del Sol Acapulco by NG Hoteles offers its guests 3 outdoor swimming pools. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Club del Sol Acapulco by NG Hoteles. For a fee, parking is available.

This 3-star Acapulco hotel is smoke free.

  • 200 guestrooms or units
  • 2 dining venues
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Club del Sol Acapulco by NG Hoteles offers 200 accommodations with a safe and a ceiling fan. Televisions come with cable channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.

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  • Kids’ pool
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (MXN 100 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:30 AM for a fee: MXN 200 for adults and MXN 100 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Ceiling fan
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 300
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 300

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Pet-grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 200 for adults and from MXN 100 for children
  • Uncovered self-parking fee: MXN 100 per day (in/out privileges)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 300 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Club del Sol Acapulco
Hotel Club del Sol
Hotel Club del Sol Acapulco
Hotel Club Sol Acapulco
Hotel Club Sol
Club Sol Acapulco
Hotel Club del Sol
Del Sol Acapulco By Ng Hoteles
Hotel Club del Sol Acapulco by NG Hoteles Hotel
Hotel Club del Sol Acapulco by NG Hoteles Acapulco
Hotel Club del Sol Acapulco by NG Hoteles Hotel Acapulco

Frequently asked questions

Is parking available at Hotel Club del Sol Acapulco by NG Hoteles?

Yep, Hotel Club del Sol Acapulco by NG Hoteles has an uncovered self car park with in/out privileges for MXN 100 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel Club del Sol Acapulco by NG Hoteles?

Yep, Hotel Club del Sol Acapulco by NG Hoteles is a short 14-minute walk from Papagayo Beach.

Does Hotel Club del Sol Acapulco by NG Hoteles have a pool?

Hotel Club del Sol Acapulco by NG Hoteles has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Hotel Club del Sol Acapulco by NG Hoteles serve breakfast?

Sure does, cooked-to-order brekkie is served daily from 8:30 AM to 11:30 AM.

Is there a free airport shuttle available at Hotel Club del Sol Acapulco by NG Hoteles?

No, Hotel Club del Sol Acapulco by NG Hoteles does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Club del Sol Acapulco by NG Hoteles?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Club del Sol Acapulco by NG Hoteles?

Check-in begins at 3 PM. Check-out time is 11:30 AM.

Are pets allowed at Hotel Club del Sol Acapulco by NG Hoteles?

Dogs are welcome at Hotel Club del Sol Acapulco by NG Hoteles, with grooming services on offer. Just so you know, there's a limit of one pet.

Hotel Club del Sol Acapulco by NG Hoteles Reviews

Reviews

6.0
Rating 10 - Excellent. 145 out of 791 reviews
Rating 8 - Good. 167 out of 791 reviews
Rating 6 - Okay. 153 out of 791 reviews
Rating 4 - Poor. 135 out of 791 reviews
Rating 2 - Terrible. 191 out of 791 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Clean Room, Excellent Staff, Clean Pools. Even this Hotel is still being re-constructed from OTIS HURRICANE, Staff is very kind. Rooms not 5 stars but very clean.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto que sea petfriendly
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Amenities
That propety was ok
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a fraud , no clean no ac, no elevator, the hotel has miserable conditions to operate the online pictures is total fraud
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
No
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

-
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed stay

The entire hotel was pretty rundown, hallways had water dripping from the ceiling. It might have been nice at one time, but not anymore Staff was nice.
Stayed 4 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac didn’t work maintance guy try several attempts to fix still didn’t work front desk told me they didn’t have any more rooms available was in the middle of the night and a was raining pretty bad I have to walk with my luggage to find another hotel I’m still trying to get a full refund
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Disliked: Amenities
.
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Poor room cleanness, mold on restroom, balcón door was inoperable, bubble gum on elevators’ walls. Staff was friendly enough to find me another rooms (I booked 2 rooms), the same night I arrived. I’ve ti leave early die ti the fact that AC was. Not cooling enough. I’m positive Expedia will do better homework next time, before listing facilities that represent them better.
Stayed 7 nights in Mar 2026
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Place was good overall , they do need to work on floor tile and AC’s are bad. I couldn’t sleep all night due to it. I notify front desk but I was ignored.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Horrible disgusting room. No toilet seat. Shower curtain looked like it was from a horror film. A chunk of counter was missing showing concrete, Elevators were broken too. I left. Staff were horrible and Hotel.com left us stranded. Stay away from this hotel and if you expect to be protected by this platform forget that too
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Liked: Amenities, property conditions & facilities
I understand the hotel is recovering from the hurricane…for that, I expected to tolerate the poor condition of the hotel. The staff however were some of the worst. Our room was not ready until 4:30. Dozens of people left waiting for rooms and staff didn’t even apologize. We asked for a 1.5 hour late check out and we were laughed at.
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Property is not as decried, towels, bedding was dirty, old and smelly. Mildew on shower, shower curtain. Hallways have holes and mildew. This property has a great location. Hopefully Expedia update the pictures and lower the price. This was a big led down. I was catfish by Expedia and this hotel. I got pictures to prove it.
Stayed 5 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
When going for check in the staff was unpleasant and the wait time was very long. The room was neglected. Bed sheets were very dirty. In the shower, previous visitors left their used soap and were never removed by the staff when preparing the room. There were more than two soaps on the shower wall. I slept without covering because the bed sheets were stained and smelled really bad.
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
I feel ripped off , I couldn’t stay a this hotel , I feel that the photos online were deceiving. Reality was that this hotel was not what was shown in the pictures, the hotel was literally falling apart, the rooms had broken windows, no covers on the beds, total unsanitary and neglected premises. I tried getting a refund but was told by staff that there was nothing they could do. I want a refund, ended un getting a different hotel. All 5 rooms that I got were dirty , had ripped towels and broken windows, this property should not be listed on Expedia.
Broken windows
Broken windows
Dirty showers
Stucture damage
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was unhealthy, not safe, a lot of moho odor, showing walls interior/exterior damaged, wall with big holes, floors without illumination (obscure) with tiles broken, electrical wiring exposed, ascensor not functioning, A/C not working, dirty bed clothing with red stains, dusty courtains. Receptionists with lack of good manbers. Room was rejected/refused due to unsafe and unhealthy conditions. We do have pictures to support statement.
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Camas sin cambiar las sábanas, baño con fuga de agua, media habitación sin iluminación, no cuenta con pantalla de TV, ventilador muy lento, huele a humedad la habitación, tiene dos elevadores uno no funciona y el otro en mal estado y no funciona correctamente
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mal hotel tuve que salirme el mismo día que llegué el aire acondicionado no sirve, el elevador tampoco
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ya es un hotel muy viejo, ya no le dan mantenimiento todo el hotel esta muy muy maltratado al igual que sus instalaciones, su personal es jeton . parece que por puro compromiso y a fuerza por atenderte. ya no regresaré ya le di muchísimas oportunidades pero cada dia esra peor.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La habitación la adquirí solo un día, no logré exprimir todos sus servicios pero para un hotel de rápido todo lo suficiente
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 1 night in Jun 2026