4/10 Poor
eduardo
Travelled with family and small children
1 Mar 2026
Liked: Amenities
Disliked: Cleanliness
eduardo
Stayed 1 night in Feb 2026
Aparthotel
Gran Palma
4.5 star property
Photo gallery for Gran Palma
Reviews
4.04.0 out of 10
Popular amenities
- Pool
- Spa pool
- Spa
- Pet-friendly
- Parking included
- Free Wi-Fi
The current price is AU$106
AU$106
includes taxes & fees
26 Mar - 27 Mar
Explore the area
251 Charrita, Acapulco, Gro., 39897
- Plaza Isla DiamantePlace, Plaza Isla Diamante12 min walk
- La Isla Shopping VillagePlace, La Isla Shopping Village15 min walk
- Forum de Mundo ImperialPlace, Forum de Mundo Imperial19 min walk
- Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)12 min drive
Room options
View all photos for Deluxe Double or Twin Room, Non Smoking, Air conditioning
Deluxe Double or Twin Room, Non Smoking, Air conditioning
- 50 sq m
- 1 bedroom
- Sleeps 4
- 2 Double Beds
View all photos for Comfort Suite, Non Smoking, Pool View
Comfort Suite, Non Smoking, Pool View
- 58 sq m
- 1 bedroom
- Sleeps 5
- 2 Double Beds and 1 Single Sofa Bed
View all photos for Suite, Balcony, Pool View
Suite, Balcony, Pool View
- 56 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Single Sofa Bed
View all photos for Apartment, Balcony, Pool View
Apartment, Balcony, Pool View
- 55 sq m
- 1 bedroom
- Sleeps 5
- 2 Double Beds and 1 Single Sofa Bed
View all photos for Executive Suite, Pool View
Executive Suite, Pool View
- 48 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Villa, Pool View
Deluxe Villa, Pool View
- 95 sq m
- 2 bedrooms
- Sleeps 9
- 4 Double Beds and 1 Single Sofa Bed
View all photos for Deluxe Villa, Balcony, Pool View
Deluxe Villa, Balcony, Pool View
- 98 sq m
- 2 bedrooms
- Sleeps 8
- 4 Double Beds and 1 Single Sofa Bed
About the area
Acapulco
A luxury stay in Acapulco awaits you at Gran Palma. Within just a 15-minute stroll, you'll find Boulevard de las Naciones and La Isla Shopping Village. Highlights at this aparthotel include an outdoor swimming pool, free self-parking and Access to hot tub. .Each apartment features free WiFi and a desk. Housekeeping is available on request. .A pampering day can include hot stone massages and Swedish massages. Other amenities include free Wi-Fi in public areas, a children's swimming pool and laundry facilities. Each morning local cuisine breakfast is served between 8:30 AM and 1:00 PM. .Attractions in proximity to this 4.5-property class Playa Diamante aparthotel include Papagayo Beach and La Quebrada Cliffs.
What's nearby
- Boulevard de las Naciones - 7 min walk - 0.6 km
- Plaza Isla Diamante - 12 min walk - 1.0 km
- La Isla Shopping Village - 15 min walk - 1.3 km
- Forum de Mundo Imperial - 19 min walk - 1.6 km
- Papagayo Beach - 36 min drive - 39.6 km
Getting around
- Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 4 min drive
Restaurants
- Rino’s Casa Napoli - 17 min walk
- Shu - 17 min walk
- La Jaiba Locca - 8 min walk
- El Amigo Miguel Diamante - 17 min walk
- Micheladas Michelon - 9 min walk
About this property
Gran Palma
Gran Palma offers its guests a kids' pool, an outdoor pool, and a hot tub. WiFi is free in public spaces. Spa services, a terrace, and barbecue grills are also featured at the luxury Gran Palma. The aparthotel can provide concierge services and wedding services. Self parking is free.
Smoking is allowed in designated areas at this 4.5-star Acapulco aparthotel.
- 23 guestrooms or units
- Umbrellas for the pool
- Breakfast available (surcharge)
- Self-service laundry
- Front desk (limited hours)
- Staff members are multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Wedding services available
- Terrace
- Garden
- BBQ grill(s)
- Television in lobby
- Lift
- Smoking in designated areas
Gran Palma offers 23 accommodations. This Acapulco aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include baths or showers. Housekeeping is offered on request and an iron/ironing board can be requested. Cots/infant beds (surcharge) are also available.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages and Swedish massages.
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Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Remove personal items and remove leftover food and drinks
Turn off the lights and return the keys
Access methods
Front desk (limited hours), lockbox
Pets
- Pets: MXN 350 per pet (varies based on length of stay), plus a deposit of MXN 600 per stay Service animals are exempt from fees.
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cots (infant beds) are available for MXN 250 per night.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- A damage deposit of MXN 600 will be collected before check-in.
- This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.
- Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for local cuisine breakfast: approximately MXN 150 to 250 for adults and MXN 100 to 180 for children
- Pet deposit: MXN 600 per stay
- Pet fee: MXN 350 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Cleaning/housekeeping/linen fee: MXN 350 per day
- Crib (infant bed) fee: MXN 250 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a private host, not a professional engaged in trade or business.
This property accepts Visa, Mastercard, American Express, debit cards and cash.
We should mention
- Pool access available from 8:00 AM to 9:00 PM
- Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
Frequently asked questions
Is parking available at Gran Palma?
Yep, Gran Palma has a free self car park.
How much does it cost to stay at Gran Palma?
As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Gran Palma on 26 Mar 2026 start from AU$106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are there any beaches close to Gran Palma?
The closest beach to Gran Palma is Papagayo Beach (14.8 km).
Is there a spa on site at Gran Palma?
There's no onsite spa, but this property does offer services like Swedish massages.
Does Gran Palma have a pool?
Gran Palma has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 9:00 PM.
Is Gran Palma family-friendly?
You bet! With amenities such as a children's pool and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Gran Palma is a hit with families.
Does Gran Palma serve breakfast?
You bet, local cuisine brekkie is served daily between 8:30 AM and 1:00 PM.
Is there a free airport shuttle available at Gran Palma?
No, Gran Palma does not offer an airport shuttle service.
What time are check-in & check-out at Gran Palma?
Check-in begins at 3:00 PM. Check-out time is 11:00 AM.
Gran Palma Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 1 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
2.0/10
Cleanliness
8.0/10
Amenities
6.0/10
Property conditions & facilities