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Hotel Tannenhof

3.5 star property
Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise

Photo gallery for Hotel Tannenhof

Front of property – evening/night
Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi
Breakfast, lunch, dinner served; Italian cuisine
Reception
Gallery Double or Twin Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

View map
3 Englischer Viertel, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Basic Double or Twin Room

Basic Double or Twin Room

Basic Double or Twin Room

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
Heated bathroom floor
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the area

Zermatt

Hotel Tannenhof puts you in the heart of Zermatt, within steps of Zermatt-Matterhorn Ski Paradise and St. Mauritius Church. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .The restaurant, Golden LokDown, serves Italian cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, ski storage and ski passes. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .In the area of this 3.5-property class Zermatt City Centre hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi - Riffelberg - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Restaurant du Pont - ‬3 min walk
  • ‪Walliserkanne - ‬3 min walk
  • ‪Old Zermatt - ‬4 min walk

About this property

Hotel Tannenhof

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Multilingual staff, ski storage, and tour/ticket assistance are also featured at Hotel Tannenhof.

This 3.5-star Zermatt hotel is smoke free.

  • 16 guestrooms or units
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Tannenhof offers 16 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Free WiFi
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4.7 out of 5, Exceptional, 983 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Golden LokDown

Things to do

  • Helicopter/aeroplane tours
  • Ropes course
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Schallers Tannenhof
Hotel Tannenhof Hotel
Hotel Tannenhof Zermatt
Hotel Tannenhof Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Tannenhof?

Hotel Tannenhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hotel Tannenhof a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Tannenhof.

Is Hotel Tannenhof family-friendly?

You bet! With amenities such as children's meals, as well as highchairs in the guestrooms, it's no surprise that Hotel Tannenhof is a hit with families.

Does Hotel Tannenhof serve breakfast?

Yeah, visitors adore the free buffet breakfast here! Served daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Tannenhof?

No, Hotel Tannenhof does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Tannenhof?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Tannenhof?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Tannenhof?

Dogs are welcome at Hotel Tannenhof, with food and water bowls on offer.

Reviews

Hotel Tannenhof Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 266 out of 340 reviews
Rating 8 - Good. 54 out of 340 reviews
Rating 6 - Okay. 14 out of 340 reviews
Rating 4 - Poor. 3 out of 340 reviews
Rating 2 - Terrible. 3 out of 340 reviews

Reviews

10/10 Excellent

ira

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all round!
Stayed 2 nights in Sep 2025

10/10 Excellent

Remi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Tannenhof is in a perfect, central location steps away from beautiful Matterhorn views and the charming shopping streets of Zermatt. The hotel is clean and modern with a wonderful restaurant for dinner. Francesco at the front desk was very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Liked: Amenities
Well located in centre of town, very clean, helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

2nd time just as good

2nd time visiting. Wish we could have stayed longer. I can’t compare it to others as this is the only place in Zermatt we have stayed. Only complaint - very warm. Not sure if there is HVAC or wasn’t working.
Stayed 1 night in Aug 2025

10/10 Excellent

Kerrie

Liked: Amenities
The staff was very friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Little Hotel

What a great hotel. Location is fantastic. Hotel was clean, room was small but very efficiently designed to make our stay very comfortable. Staff was very professional. We loved this hotel and would definitely return.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alex

Excellent stay! Friendly staff, clean, had everything we needed
Stayed 3 nights in Aug 2025

10/10 Excellent

Yu-Hsin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were modern and clean, and the beds were very comfortable. The hotel is very quaint and centrally located. We had a wonderful stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and pleasant. Smaller property but well worth it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wendy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and location excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Beautiful hotel in the heart of Zermatt. We had the top floor family room which was very spacious for our family of four.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alison Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Location of the property is perfect. It’s just off the Main Street with all the restaurants and bars but far enough back to be away from the noise. It’s also convenient for both train, gondola and fenicular stations.
Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Stayed 2 nights in Jul 2025

6/10 Okay

Supriyo

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t hesitate booking this property. Rooms and facilities are like new and as advertised. Great location and centrally located. Staff is very accommodating.
Stayed 3 nights in Jul 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot in the heart of the city. Amazing staff. Beautiful hotel!
Stayed 3 nights in Jun 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Randall, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Ed

Stayed 2 nights in Jun 2025

6/10 Okay

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought the room had a view of the Matterhorn but view was of building next door. But, nice place and great staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Tannenhof was excellent on all levels. Staff incredibly friendly and informative, responsive to requests, food at the hotel was incredible and very cool (Don't miss it!), rooms are comfortable, enough room, beds very comfortable and the hotel is perfectly located in the heart of Zermatt, steps away from shops, view of the Matterhorn and easily accessible from the train, and the per night price is reasonable.
Stayed 3 nights in Jun 2025

10/10 Excellent

armando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
WiFi not working 😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢
Stayed 2 nights in Jun 2025

10/10 Excellent

Chloe

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very nice staffs. Breakfast was ok. Room is small but everything looked new and very clean
Stayed 1 night in Jun 2025