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Hotel Tannenhof

Property class: 3.5

Photo gallery for Hotel Tannenhof

A multi-story hotel with a modern design, featuring balconies and large windows.
A wooden-framed bedroom with a large bed, a window with curtains, and a wooden ceiling.
A restaurant with a vintage train carriage as a centerpiece, wooden flooring, and stone walls.
A modern hotel with a wooden facade, multiple balconies, and large windows.
A hotel lobby with a bar area, a staircase, and a large compass floor design.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Housekeeping
The current price is AU$489
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
3 Englischer Viertel, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬

Room options

View all photos for Basic Double or Twin Room

A modern hotel room with a wooden bed, a coffee machine, and a bathroom with a glass shower.

Basic Double or Twin Room

9.4 out of 10
Exceptional
(28 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a wooden headboard, a desk with a coffee maker, and a framed picture on the wall.

Deluxe Double or Twin Room

9.8 out of 10
Exceptional
(26 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

A modern bedroom with a wooden bed, sheer curtains, a mounted TV, and a framed picture on the wall.

Family Room

10.0 out of 10
Exceptional
(11 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

About the area

Zermatt

Hotel Tannenhof puts you in the heart of Zermatt, within steps of Zermatt-Matterhorn Ski Paradise and St. Mauritius Church. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .The restaurant, Golden LokDown, serves Italian cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, ski storage and ski passes. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .In the area of this 3.5-property class Zermatt City Centre hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 1 min walk - 0.1 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Mountaineers Cemetery - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Le Petit Royal - ‬4 min walk
  • ‪Restaurant du Pont - ‬3 min walk
  • Golden India
  • ‪Ristorante Molino Seilerhaus - ‬2 min walk

About this property

Hotel Tannenhof

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Multilingual staff, ski storage, and tour/ticket assistance are also featured at Hotel Tannenhof.

This 3.5-star Zermatt hotel is smoke free.

  • 16 guestrooms or units
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Tannenhof offers 16 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Breakfast included
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4.7 out of 5, Exceptional, 561 reviews
The price is AU$482
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Golden LokDown

Things to do

  • Helicopter/aeroplane tours
  • Ropes course
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Schallers Tannenhof
Hotel Tannenhof Hotel
Hotel Tannenhof Zermatt
Hotel Tannenhof Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Tannenhof?

Hotel Tannenhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Tannenhof?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Tannenhof on 1 Sept 2026 start from AU$489, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hotel Tannenhof a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Tannenhof.

Is Hotel Tannenhof family-friendly?

You bet! With amenities such as children's meals, as well as highchairs in the guestrooms, it's no surprise that Hotel Tannenhof is a hit with families.

Does Hotel Tannenhof serve breakfast?

Yeah, visitors adore the free buffet breakfast here! Served daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Tannenhof?

No, Hotel Tannenhof does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Tannenhof?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Tannenhof?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Tannenhof?

Dogs are welcome at Hotel Tannenhof, with food and water bowls on offer.

Hotel Tannenhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 327 out of 408 reviews
Rating 8 - Good. 61 out of 408 reviews
Rating 6 - Okay. 14 out of 408 reviews
Rating 4 - Poor. 3 out of 408 reviews
Rating 2 - Terrible. 3 out of 408 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, great service, breakfast perfect, best of all great location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, extremely helpful staff, very nice and clean property
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Bathrooms renovated and clean. Great location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was so uunique and beautiful in its design, and the pizza was delicious! Front desk staff were all very friendly and extremely helpful!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a modern hotel in Zermatt. Comfortable rooms (although without AC), fantastic location. Continental breakfast with a view of the Matterhorn. Excellent shower, comfy bed.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Great location good food
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities
Very glad we picked this hotel.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was gorgeous and an easy walk from the train station. Rooms were on the smaller side, which was fine since we only stayed two nights, but any larger luggage there wasn't alot of room.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel. Very comfortable room. Coffee machine and water supplied. Staff were very friendly. Good breakfast. Felt like a quality 4 star hotel. I would recommend and definitely stay there again. Perfect location with views of the Matterhorn.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Best decision i made!!! Centric, excellent room staf an breakfast. From Puerto Rico to Zermatt!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alisbeys

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and very good location. Balcony room is a plus
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Curt

Liked: Cleanliness, amenities, property conditions & facilities
Location was close to everything. Hotel was 5 out of 5 Stars.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Ghulam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff is very friendly and helpful.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Keyla

Liked: Cleanliness, amenities, property conditions & facilities
What truly stood out was the warmth and attentiveness of the staff, they made us feel genuinely welcome from the moment we arrived. The room was spotless and very comfortable, and the location couldn’t have been better.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Excellent hotel! Terrific location, super clean and new, extremely helpful staff. I will no doubt stay here again. The price was hard to beat in the heart of Zermatt.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

geraldine

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very friendly & helpful. Very clean, great location and breakfast had a large selection.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Elnur

Liked: Amenities
Clean and quiet rooms
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ghulam

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Wonderful location. Very friendly staff. Hotel an room well kept and clean.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Alex

Excellent stay! Friendly staff, clean, had everything we needed
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff, good location, breakfast good.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went here ... loved the location and its in the heart of the town...
Stayed 2 nights in May 2025