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Resort La Ginabelle

4.0 star property
Upscale riverwalk hotel, walk to Zermatt-Matterhorn Ski Paradise

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Photo gallery for Resort La Ginabelle

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Premium Double Room
Restaurant
Reception
Reviews
9.4

Exceptional

Popular amenities

  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Spa
  • Pool
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Explore the area

Map
Vispastrasse 52, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationSunnegga Ski Resort16 min walk
  • Popular LocationZermatt-Furi Gondola17 min walk

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Full-sized fridge/freezer
Dishwasher
  • 48 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Large Single Sofa Beds

View all photos for Premium Apartment

Premium Apartment | Living area

Premium Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Full-sized fridge/freezer
Dishwasher
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment

Comfort Apartment

Comfort Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Full-sized fridge/freezer
Dishwasher
  • 46 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 17 sq m
  • Mountain view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Full-sized fridge/freezer
Dishwasher
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Zermatt

A family-friendly stay in the heart of Zermatt awaits you at Resort La Ginabelle. Within steps you'll find Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular within a short 5-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. At the hotel's own lounge bar, you can stop for a drink. Enjoy the Turkish bath/hammam, sauna and pool loungers as well as access to bike hire. Plus you'll find free Wi-Fi in public areas, free babysitting and laundry facilities. There's also the convenience of a free area shuttle. .Sights in the area of this 4-property class Zermatt hotel include Matterhorn Glacier Ride and Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt–Sunnegga Funicular - 3 min walk
  • Matterhorn Museum - 9 min walk
  • Sunnegga Ski Resort - 16 min walk
  • Zermatt-Furi Gondola - 17 min walk

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 5 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Golden India - ‬5 min walk
  • ‪Grizzly's - ‬5 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬5 min walk
  • ‪CERVO après ski - ‬5 min walk
  • ‪Fuchs - ‬4 min walk

About this property

Resort La Ginabelle

Upscale riverwalk hotel, walk to Zermatt-Matterhorn Ski Paradise
Resort La Ginabelle offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, a terrace, and an arcade/games room are also featured at the family-friendly Resort La Ginabelle.

This 4-star Zermatt hotel is smoke free.

  • 47 guestrooms or units
  • 4 levels
  • 2 buildings
  • Childcare (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Resort La Ginabelle offers 47 accommodations with minibars (stocked with some free items) and a safe. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free area shuttle

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free babysitting
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's robe
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV with premium cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Freezer
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Oven
  • Restaurant dining guides
  • Toaster

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 22 April and 7 May.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Resort La Ginabelle

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 125.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CHF 125.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. Guests can access their rooms with a mobile device.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars, and is displayed on this page as 4 stars.

Property is also known as

Ginabelle
Ginabelle Hotel
Ginabelle Hotel Zermatt
Ginabelle Zermatt
La Ginabelle
Resort La Ginabelle Hotel
Resort La Ginabelle Zermatt
Resort La Ginabelle Hotel Zermatt

Frequently asked questions

Is there a spa on site at Resort La Ginabelle?

Yep, there is an onsite spa at Resort La Ginabelle. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

How much does it cost to stay at Resort La Ginabelle?

As of 5 June 2024, prices found for a 1-night stay for 2 adults at Resort La Ginabelle on 17 June 2024 start from AU$471.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Resort La Ginabelle have a pool?

Yep, and guests love it! Resort La Ginabelle has a pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Resort La Ginabelle a romantic place to stay?

A hot tub and couples spa treatments, as well as memory foam beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Resort La Ginabelle.

Is Resort La Ginabelle family-friendly?

You bet! With amenities such as free babysitting and a playground, as well as children's slippers in the guestrooms, it's no surprise that Resort La Ginabelle is a hit with families.

Is there a free airport shuttle available at Resort La Ginabelle?

No, Resort La Ginabelle does not offer an airport shuttle service.

Is there a bar or restaurant at Resort La Ginabelle?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Resort La Ginabelle?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Resort La Ginabelle?

No, pets and service animals are not allowed.

Resort La Ginabelle Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 124 out of 168 reviews" "
Rating 8 - Good. 33 out of 168 reviews" "
Rating 6 - Okay. 6 out of 168 reviews" "
Rating 4 - Poor. 4 out of 168 reviews" "
Rating 2 - Terrible. 1 out of 168 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heinz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great facility with excellent SPA, extreme friendly staff and delicious breakfast / dinner, located 5 minutes from Sunnega station that takes you to the slopes
Stayed 5 nights in Feb 2024

10/10 Excellent

edip anil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room design and cleanliness, but our hearts were stolen by the fantastic staff. Absolute recommendation!
Stayed 2 nights in Feb 2024

10/10 Excellent

nikolai

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families - even don’t think about any other place. Amazing spa amenities and kids room. All people are friendly and the atmosphere is very positive.
Stayed 6 nights in Feb 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would absolutly recommend this property to anyone looking to blown away by an exceptional resort. We went to plenty of bars around Zermatt, and the best creative cocktails to be had are at La Ginabelle.
Stayed 5 nights in Jan 2024

10/10 Excellent

Claire

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, would definitely stay here again. We had a 2 bed 2 bath apartment which was perfect for our family of 4. Close to the lift and shopping and dinning options.
Stayed 4 nights in Jan 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs are very friendly. I had been contacting the hotel due to potentially late check in caused by flight cancellation and delays. They gave me options for late check in if I arrived after 11pm. Sarina and her colleagues monitored my status and arranged a taxi pickup from the train station. The room was clean and nice with a balcony. The breakfast buffet was delicious and provided enough variety. This hotel is only a few minutes walk to sunnega. Very convenient location.
Stayed 3 nights in Jan 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Amenities
High end wonderful property, mixture of old world charm and modern amenities! Location cannot be beat, close to shopping streets, ski areas, trains and buses for travel and ski. All in a beautiful area by river, the sounds very tranquil. staff very personable and helpful. The pools and spa area outstanding, truly luxurious. Only place in town I believe with pools outside, gorgeous. And our room had view of Matterhorn, what a treat! Saw the sun glow on top 3 mornings, so blessed! Our family of 5 loved it! Ski room also heated your boots at night! Amazing stay! Would love to return. Oh and before I forget, an incredible breakfast! Make your own juice room, live cooking, fresh honey you take from the comb, outstanding quality! And Prosecco 😉
Stayed 4 nights in Dec 2023

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort super friendly staff. We stayed there for a ski holiday. 5 minute walk to the Sunnegga funicular and right across the street from the blue shuttle to get to the other lifts. The breakfast was great and our family enjoyed the Spa facilities after our days of skiing. Highly recommend this hotel.
Stayed 4 nights in Dec 2023

10/10 Excellent

Carolin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war perfekt! Sehr freundliches Personal, fantastisches Frühstücksbüffet und ein wunderbarer Spa Bereich. Traumhaft!
Stayed 6 nights in Nov 2023

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay! We were here for our honeymoon and it was 10/10. The continental breakfast was very convenient and the restaurant staff were very friendly. The pools and saunas were a great way to relax after days exploring the area.
Stayed 3 nights in Sep 2023