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Hotel Eden Wellness

Property class: 4

Photo gallery for Hotel Eden Wellness

A balcony with wicker chairs and a table, overlooking a mountain with a chalet-style building and a tree in the foreground.
A hotel entrance with a balcony, outdoor seating, and hanging flower arrangements.
A modern living room with a sofa, armchairs, a glass coffee table, and a fireplace.
A swimming pool with a water feature, a mosaic wall, and classical sculptures.
A modern room with a glass table, a pink chair, a TV mounted on a stone wall, and a view of snow-covered mountains.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View map
Riedstrasse 5, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Place, Furi Ski Area
    ‪2 min walk‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Mountain View

A modern hotel room with a bed, a round table, and red ottomans.

Superior Double Room, Mountain View

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

A modern bathroom with a freestanding bathtub, a large mirror, and a vanity with a sink and towel rack.

Junior Suite

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds, 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Mountain View

A modern hotel room with a bed, a grey sofa with green cushions, a green armchair, and a small table.

Deluxe Double Room, Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Single Room, Mountain View

A bedroom with a bed, wooden headboard, and a wooden floor.

Deluxe Single Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room

A bedroom with a wooden bed, a desk, and a window.

Economy Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room, Balcony

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a large window with sheer curtains.

Superior Double or Twin Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

About the area

Zermatt

A family-friendly stay in Zermatt awaits you at Hotel Eden Wellness. Within steps you'll find Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. Highlights at this ski hotel include a full-service spa, a golf course and an indoor swimming pool. .A pampering day can include hot stone massages and sports massages along with access to the sauna and steam room. Hotelbar is the hotel's own bar. Along with ski-in ski-out access, this hotel offers on-site ski storage and ski passes. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Free buffet breakfast is available daily between 7:30 AM and 11:00 AM. There's also the convenience of an airport shuttle. .In the area of this 4-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km
  • Furi - Riffelberg - 2 min walk - 0.2 km
  • Kirchbrücke - 2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • Le Petit Royal
  • ‪Restaurant du Pont - ‬5 min walk
  • ‪Ristorante Molino Seilerhaus - ‬6 min walk
  • ‪Whymper-Stube - ‬5 min walk
  • ‪Backstage Hotel - ‬6 min walk

About this property

Hotel Eden Wellness

Have fun with on-site winter activities, including sledging and snowshoeing, and in warmer months enjoy a round of golf at the on-site golf course. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Hotel Eden Wellness helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. This ski hotel also offers a health club and a sauna.

This 4-star Zermatt hotel is smoke free.

  • 30 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Eden Wellness offers 30 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hotelbar

Things to do

  • 9-hole golf course
  • Art gallery
  • Bicycle cleaning area
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Golf clubhouse
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Mini golf
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowshoeing
  • Steam room

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 4 floors
  • Electric bike charging
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Electrical adapters
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Eden Wellness

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 95.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CHF 95.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:30 AM to 8:00 PM
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Eden Zermatt
Eden Zermatt
Hotel Eden
Hotel Eden Wellness Hotel
Hotel Eden Wellness Zermatt
Hotel Eden Wellness Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Eden Wellness?

Hotel Eden Wellness offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Hotel Eden Wellness?

Yep, there is an onsite spa at Hotel Eden Wellness. It has a steam room and a sauna. You'll enjoy services like hot stone massages.

Does Hotel Eden Wellness have a pool?

Hotel Eden Wellness has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:30 AM to 8:00 PM.

What luxury perks are available at Hotel Eden Wellness?

Hotel Eden Wellness features a full-service spa, a health club and an indoor pool.

Is Hotel Eden Wellness family-friendly?

You bet! With amenities such as on-site mini golf and laundry facilities, as well as children's slippers and childcare services in the guestrooms, it's no surprise that Hotel Eden Wellness is a hit with families.

Does Hotel Eden Wellness serve breakfast?

Sure does, complimentary buffet brekkie is offered daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Eden Wellness?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Hotel Eden Wellness?

Check-in begins at 2:30 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Eden Wellness?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Eden Wellness?

Yep, Hotel Eden Wellness has a 9-hole golf course. Mini golf and a clubhouse are also available.

Hotel Eden Wellness Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 70 out of 82 reviews
Rating 8 - Good. 8 out of 82 reviews
Rating 6 - Okay. 3 out of 82 reviews
Rating 4 - Poor. 0 out of 82 reviews
Rating 2 - Terrible. 1 out of 82 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Upendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, slightly away from busy street.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with wonderful views!@
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was most accommodating, the complimentary breakfasts were fresh, and the bed was very comfortable.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice Hotel

The Hotel is in a perfect location to see the Matterhorn, the staff was exceptional and facilities could not have been nicer.
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning location

The hotel is in a great location, staff were hands down very friendly and helpful. Will absolutely stay here again and the view from my room was breathtaking.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel - Above our expectations!
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing! Our room and an amazing view of the mountain and it was very nice, modern and clean.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Jitendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Place

Great Place, friendly staff, good location, free shuttle to the rail station.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feel right at home with incredible views!

Fantastic hotel in Zermatt, lovely welcome and hospitality throughout our stay. Rooms were clean and comfortable with incredible views. The spa facilities were lovely and perfect after a long day skiing!
Stayed 7 nights in Feb 2023
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really welcoming and the hotel is comfortable and cozy. The rooms are cleans spacious and comfortable with great amenities. Really enjoyed my stay there. Everything is within walking distance and they offer transportation to the train station. The breakfast is really good and the staff friendly can’t recommend enough.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Love the view , friendly staff, facilities , walksbility . Highly recommended
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

MINORI

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view and very quiet place. The staff are warmly welcomed to us and treated us like a family. A complimentary breakfast was also delicious. Would love to revisit again.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Eden was very central in the town of Zermatt. All the employees at Hotel Eden were very kind and helpful. The breakfast was delicious and filling. Rooms were clean. The pool and spa amenities were also great after a long day of hiking.
Verified review

10/10 Excellent

Shobi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at Eden Wellness. The staff were friendly. The facility and rooms were clean and beautiful with a mountain view of Matterhorn. The breakfast menu could improve. Overall great stay.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great delicious breakfast, convenient. Staff very helpful on what to do when the weather went bad. Very nice pool and sauna. Definitely recommended
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location is great, easy walk to bridge with photography view of the Matterhorn. Also, walkable to shops and dining places, walkable to Cable cars to Gonergraut and Matterhorn. Great walking trail on high ground near to hotel. Hotel staff were very friendly and ready to provide assistance and help. The warm heated swimming pool and steam and sauna spa were good.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were brand new, modern, and super clean. The staff was meticulous with every detail, and the hotel was spotless. Breakfast every morning was a delicious spread of local cheeses and homemade pastries. This is a true 5star experience. Thank you Hôtel Eden Wellness!!!!!
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great mountain get away

We really enjoyed our stay at this hotel: staff was always super nice, since picking us up from the train station until dropping us off the day we left. We liked the bedroom and the view and enjoyed seeing all the different ways the Matterhorn looks during the day. The pool was also nice. Location is great, both in Summer and in Winter, because it sits about halfway between the lifts to go up to the mountain. It has plenty of restaurants nearby, but our room was very quiet.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvelous

The stay was completely mind blowing. The hotel is new and clean. Service is exceptional. Breakfast is superb. Can’t find anything to complain. Its just add additonal remark to our visit to Zermatt.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Zermatt!

There is a pickup-delivery service to main train stations. Which is very convenient. Good location, all the staffs were so friendly and helpful , very clean and tidy, up to date rooms with views, well designed, comfy beds, delicious breakfast, at an affordable price. Wellness' facilities are top level, with a great pool and spa. Very highly recommended!!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Zermatt!

There is a pickup-delivery service to main train stations. Which is very convenient. Good location, all the staffs were so friendly and helpful , very clean and tidy, up to date rooms with views, well designed, comfy beds, delicious breakfast, at an affordable price. Wellness' facilities are top level, with a great pool and spa. Very highly recommended!!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not have had a better experience at the Hotel Eden Wellness, and would recommend to anyone visiting Zermatt. The room was perfect with a beautiful view of the Matterhorn from the balcony. Moreover, the room was perfectly setup for skiing, with places and shelving to store dirty shoes, wet jackets and gloves, and all sorts of other items. Finally, and best of all, the staff are all extremely kind and helpful. They went out of their way to make sure my wife and I had a greaty stay. They even packed us a small "to go lunch" when they found out we'd be checking out for an early train on our last day.
Verified review

10/10 Excellent

Roy

Liked: Amenities, property conditions & facilities
Travelling from the US with 10 year old daughter for skiing in late december. The Matterhorn view was incredible. Friendly and helpful staff. They helped pick the right lifts and runs based on skill level. Very convenient ski room for gear. Very good breakfast with lots of options. The pool was nice as well. Between the two main lifts. Overall 10/10, but i wish they would take amex. We took a taxi to the lifts because the walk is maybe 7 minutes in boots and we aren't used to that yet, but the taxi was always fast and the front desk called for us.
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

Felicia

Liked: Staff & service
Disliked: Room comfort
the hotel has a good location, is a cute hotel but the bed made me have back pain gor weeks! I think is the worst bed I ever laid down!!! I understand that is not USA, but come on! europe can buy good beds and towels in China or anywhere!!! the towel as well is soooo badd!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, very good accommodation n service

I had a great experience in Zermatt and this was a wonderful stay at Hotel Eden. Upon reaching the train station, there is a free call to the hotel and I was quickly picked up. My room was with the Mountain View and it was well worth it. The room is clean and with essential amenities provided. Warm bathroom tiles and good quality toilet paper is much appreciated. Tamara made my arrival warmly welcomed and helped sort out some issues with my payment due to Amex. Appreciate her patience and warm care. From the hotel, it’s a 15 min walk to the Matterhorn cable station. Convenient and manageable. There are restaurants and a small bakery nearby - so good when I needed some hot food and drink. There is a spacious indoor pool downstairs too. Overall, very good accommodation, accommodation and location.
Stayed 1 night in Dec 2024