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Four Points Flex by Sheraton Yokohama West

3.0 star property

Photo gallery for Four Points Flex by Sheraton Yokohama West

Interior
Restaurant
Room, 2 Single Beds
Exterior
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is AU$129
23 Apr - 24 Apr

Explore the area

View map
2-17-6 Minamisaiwai, Nishi-ku, Yokohama, Kanagawa, 220-0005
  • Place, Anpanman Museum
    ‪16 min walk‬
  • Place, K-Arena Yokohama
    ‪18 min walk‬
  • Place, PIA ARENA MM
    ‪18 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Yokohama

At Four Points Flex by Sheraton Yokohama West you'll be within a 20-minute stroll of Anpanman Museum and PIA ARENA MM. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, a front desk safe and a lift. .Attractions within a 30-minute walk of this 3-property class Nishi hotel include K-Arena Yokohama and Pacifico Yokohama.

What's nearby

  • Yokohama English Garden - 12 min walk - 1.1 km
  • Anpanman Museum - 16 min walk - 1.4 km
  • K-Arena Yokohama - 18 min walk - 1.5 km
  • PIA ARENA MM - 18 min walk - 1.6 km
  • Landmark Tower - 5 min drive - 2.4 km

Getting around

  • Yokohama Station - 6 min walk
  • Takashimacho Station - 12 min walk
  • Tokyo (HND-Haneda) - 35 min drive

Restaurants

  • ‪ぶらぶら - ‬1 min walk
  • ‪天下一品 - ‬1 min walk
  • ‪HUB - ‬1 min walk
  • ‪CoCo壱番屋 - ‬1 min walk
  • ‪ゴル麺。 - ‬1 min walk

About this property

Four Points Flex by Sheraton Yokohama West

There's a restaurant on site. WiFi is free in public spaces. Four Points Flex by Sheraton Yokohama West also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Yokohama hotel is smoke free.

  • 156 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Dining venue
Four Points Flex by Sheraton Yokohama West offers 156 accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries.

This Yokohama hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on April 14, 2026 from 11 AM-2 PM. All facilities that use power, including lifts will not be available during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL UNIZO Yokohamaeki-West Yokohama
UNIZO Yokohamaeki-West Yokohama
UNIZO Yokohamaeki-West
HOTEL UNIZO Yokohamaeki West
Hotel Unizo Yokohamaeki West
Four Points Flex by Sheraton Yokohama West Hotel
Four Points Flex by Sheraton Yokohama West Yokohama
Four Points Flex by Sheraton Yokohama West Hotel Yokohama

Frequently asked questions

What is the cancellation policy at Four Points Flex by Sheraton Yokohama West?

Four Points Flex by Sheraton Yokohama West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points Flex by Sheraton Yokohama West?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton Yokohama West on 23 Apr 2026 start from AU$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Four Points Flex by Sheraton Yokohama West?

The closest beach to Four Points Flex by Sheraton Yokohama West is Yuigahama Beach (18.4 km).

Are there hot tubs in the rooms at Four Points Flex by Sheraton Yokohama West?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Four Points Flex by Sheraton Yokohama West?

No, Four Points Flex by Sheraton Yokohama West does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points Flex by Sheraton Yokohama West?

Yep, you can grab a meal at Four Points Flex by Sheraton Yokohama West's onsite restaurant.

What time are check-in & check-out at Four Points Flex by Sheraton Yokohama West?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Four Points Flex by Sheraton Yokohama West?

No, only service animals are allowed.

Four Points Flex by Sheraton Yokohama West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 404 out of 713 reviews
Rating 8 - Good. 224 out of 713 reviews
Rating 6 - Okay. 62 out of 713 reviews
Rating 4 - Poor. 16 out of 713 reviews
Rating 2 - Terrible. 7 out of 713 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Dejan

Stayed 9 nights in Dec 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay. Everything was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Abigail

Stayed 6 nights in Nov 2025

6/10 Okay

JIHPERNG

Business traveller, Travelled with family
Liked: Cleanliness
The Staff response to fire alarm at front desk/floor is not timely and well communicated to the guests at waiting line. Do not have the same feel as most Japanese hotels.
Stayed 1 night in Nov 2025

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service
Convenient
Stayed 3 nights in Nov 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient area to explore Yokohama, typical smaller size rooms, however comfortable and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Elmer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Jeritzan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It appears to be downtown with a large variety of stores and restaurants. There were also very interesting places of interest nearby. The main point of dissatisfaction was the lack of English-language television. All channels were in Japanese.
Stayed 2 nights in Oct 2025

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff friendly. Hotel was clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

Ehn

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet. The staff was very nice. The rooms are small but the bed is comfortable. The next time that I visit Yokohama, I will stay here. The location of the property is a short walk to the train station. Overall I enjoyed my stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

Kumiko, Hoboken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Denise

Stayed 5 nights in Jul 2025

6/10 Okay

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Bharat

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest check in is on the second floor. Staff were very courteous and spoke enough English to be very helpful. The bathroom was excellent and room size adequate with fridge and tea kettle.
Stayed 1 night in Apr 2025

10/10 Excellent

Carson

Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy travellers

Staff were very helpful. Location excellent 10 minute walk to Yokohama railway station . Loads of restaurants within 10 minute walk
Stayed 2 nights in Mar 2025

2/10 Terrible

Masumi

Stayed 7 nights in Nov 2024

10/10 Excellent

Westley, SAN FRANCISCO

Stayed 1 night in Feb 2025

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at my last night in Japan - easy for last shopping, dinning, and transportation to the airport! Very quiet.
Stayed 1 night in Jan 2025

6/10 Okay

George

Liked: Cleanliness, staff & service, amenities
It is the typical business hotel and the room quiet small. But it is close to the train station
Stayed 2 nights in Jan 2025

10/10 Excellent

H. S.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Ola

Stayed 1 night in Jan 2025