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Aparthotel

Relaxia Lanzasur- All Inclusive

3.0 star property
Family-friendly aparthotel with 2 outdoor pools and full-service spa

Photo gallery for Relaxia Lanzasur- All Inclusive

Aerial view
Flat-screen TV
Exterior
Swim-up bar
Interior

Popular amenities

  • All-inclusive
  • Breakfast included
  • Bar
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
Avenida de Gran Canaria S/N, Parcela 26 Montaña Roja, Las Palmas, Yaiza, Lanzarote, 35580
  • Playa Flamingo
    ‪5 min walk‬
  • Playa Blanca
    ‪18 min walk‬
  • Marina Rubicon
    ‪7 min drive‬
  • Arrecife (ACE-Lanzarote)
    ‪36 min drive‬

Room options

View all photos for Bungalow, 2 Bedrooms (4 adults and 1 kid)

1 bedroom, bed sheets, wheelchair access

Bungalow, 2 Bedrooms (4 adults and 1 kid)

Highlights

Furnished patio
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
2 bathrooms
Hairdryer
Microwave
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 4 Single Beds and 2 Double Sofa Beds

View all photos for Bungalow, 2 Bedrooms (4 adults and 2 kids)

1 bedroom, bed sheets, wheelchair access

Bungalow, 2 Bedrooms (4 adults and 2 kids)

Highlights

Furnished patio
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
2 bathrooms
Hairdryer
Microwave
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 4 Single Beds and 2 Double Sofa Beds

View all photos for Bungalow, 2 Bedrooms (4 adults and 3 kids)

1 bedroom, bed sheets, wheelchair access

Bungalow, 2 Bedrooms (4 adults and 3 kids)

Highlights

Furnished patio
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
2 bathrooms
Hairdryer
Microwave
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 4 Single Beds and 2 Double Sofa Beds

View all photos for Bungalow, 2 Bedrooms (4 adults)

1 bedroom, bed sheets, wheelchair access

Bungalow, 2 Bedrooms (4 adults)

Highlights

Furnished patio
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
2 bathrooms
Hairdryer
Microwave
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 4 Single Beds and 2 Double Sofa Beds

View all photos for Bungalow, 1 Bedroom (2 adults)

1 bedroom, bed sheets, wheelchair access

Bungalow, 1 Bedroom (2 adults)

Highlights

Furnished patio
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Microwave
Cookware/dishes/utensils
  • 38 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Bungalow, 1 Bedroom (2 adults and 1 kid)

1 bedroom, bed sheets, wheelchair access

Bungalow, 1 Bedroom (2 adults and 1 kid)

Highlights

Furnished patio
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Microwave
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Bungalow, 1 Bedroom (2 adults and 2 kids)

1 bedroom, bed sheets, wheelchair access

Bungalow, 1 Bedroom (2 adults and 2 kids)

Highlights

Furnished patio
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Microwave
Cookware/dishes/utensils
  • 38 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Bungalow, 2 Bedrooms (4 adults and 4 kids)

1 bedroom, bed sheets, wheelchair access

Bungalow, 2 Bedrooms (4 adults and 4 kids)

Highlights

Furnished patio
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
2 bathrooms
Hairdryer
Microwave
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 4 Single Beds and 2 Double Sofa Beds

View all photos for Bungalow, 2 Bedrooms (5 adults)

1 bedroom, bed sheets, wheelchair access

Bungalow, 2 Bedrooms (5 adults)

Highlights

Furnished patio
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
2 bathrooms
Hairdryer
Microwave
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 4 Single Beds and 2 Double Sofa Beds

View all photos for Bungalow, 2 Bedrooms (5 adults and 1 kid)

1 bedroom, bed sheets, wheelchair access

Bungalow, 2 Bedrooms (5 adults and 1 kid)

Highlights

Furnished patio
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
2 bathrooms
Hairdryer
Microwave
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 4 Single Beds and 2 Double Sofa Beds

View all photos for Bungalow, 2 Bedrooms (5 adults and 2 kids)

1 bedroom, bed sheets, wheelchair access

Bungalow, 2 Bedrooms (5 adults and 2 kids)

Highlights

Furnished patio
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
2 bathrooms
Hairdryer
Microwave
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 4 Single Beds and 2 Double Sofa Beds

View all photos for Bungalow, 1 Bedroom (3 adults)

1 bedroom, bed sheets, wheelchair access

Bungalow, 1 Bedroom (3 adults)

Highlights

Furnished patio
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Microwave
Cookware/dishes/utensils
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Yaiza

A family-friendly stay in Yaiza awaits you at Relaxia Lanzasur- All Inclusive. Within a short 5-minute stroll, you'll find Aqualava Water Park and Playa Flamingo. Highlights at this eco-friendly aparthotel include 2 outdoor swimming pools, a full-service spa and a free water park. .You can enjoy a flat-screen TV with satellite channels, and each apartment features a furnished patio, a coffee/tea maker and a hairdryer. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Housekeeping is available once per stay. .The buffet restaurant, Restaurante bufe, serves international cuisine and is open for breakfast, lunch and dinner. The aparthotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, lazy river, sauna and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Free buffet breakfast is available daily between 8:00 AM and 10:00 AM. There's also the convenience of free self parking. .With a stay at this 3-property class Yaiza aparthotel, you'll be 4.2 km (2.6 mi) from Marina Rubicon and 4.5 km (2.8 mi) from Lanzarote Beaches.
View more Aparthotels in YaizaOpens in a new window

What's nearby

  • Aqualava Water Park - 2 min walk - 0.2 km
  • Playa Flamingo - 5 min walk - 0.5 km
  • Playa Blanca - 18 min walk - 1.6 km
  • Marina Rubicon - 7 min drive - 5.2 km
  • Papagayo Beach - 24 min drive - 12.7 km

Getting around

  • Arrecife (ACE-Lanzarote) - 29 min drive

Restaurants

  • ‪H10 Rubicón Palace - ‬3 min drive
  • ‪Terraza Restaurante Brisa Marina - ‬3 min drive
  • ‪The Old Mill Irish Bar - ‬4 min drive
  • ‪Restaurante la Bahía - ‬6 min walk
  • ‪Casa Joaquin - ‬7 min walk

About this property

Relaxia Lanzasur- All Inclusive

Family-friendly aparthotel with 2 outdoor pools and full-service spa
Some rates at Relaxia Lanzasur- All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Relaxia Lanzasur- All Inclusive, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Relaxia Lanzasur- All Inclusive. Free self parking is available.

This 3-star Yaiza aparthotel is smoke free.

  • 226 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Relaxia Lanzasur- All Inclusive offers 226 accommodations with coffee/tea makers and a hairdryer. Rooms open to furnished patios. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a bath. Flat-screen televisions come with satellite channels. Housekeeping is provided once per stay.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools
  • Full-service spa
  • Lifeguards
  • Massage
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Waterslide

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • Playground

Restaurants on site

  • Restaurante bufe

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Furnished patio
  • Garden
  • Terrace

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Housekeeping (once per stay)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Gym
  • Mini golf
  • Waterslide
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 226 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Relaxia Lanzasur Club Aparthotel Yaiza
Relaxia Lanzasur Club Aparthotel
Relaxia Lanzasur Club Yaiza
Relaxia Lanzasur Club
Relaxia Lanzasur Club Apartment Yaiza
Relaxia Lanzasur Club Apartment
Relaxia Lanzasur Club
Relaxia Lanzasur All Inclusive
Relaxia Lanzasur- All Inclusive Yaiza
Relaxia Lanzasur- All Inclusive Aparthotel
Relaxia Lanzasur- All Inclusive Aparthotel Yaiza

Frequently asked questions

What is the cancellation policy at Relaxia Lanzasur- All Inclusive?

Relaxia Lanzasur- All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Relaxia Lanzasur- All Inclusive?

Yep, Relaxia Lanzasur- All Inclusive has a free self car park.

Are there any beaches close to Relaxia Lanzasur- All Inclusive?

Yep, Relaxia Lanzasur- All Inclusive is a short 5-minute walk from Playa Flamingo. Fun beach activities include snorkelling and scuba diving.

Is there a spa on site at Relaxia Lanzasur- All Inclusive?

Yep, there is an onsite spa at Relaxia Lanzasur- All Inclusive. You'll enjoy services like massages.

Does Relaxia Lanzasur- All Inclusive have a pool?

Relaxia Lanzasur- All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Relaxia Lanzasur- All Inclusive have a waterslide?

Yep, this property has a waterslide!

What makes Relaxia Lanzasur- All Inclusive a romantic place to stay?

A lounge bar, plus private patios in the guestrooms, help set the scene for a romantic weekend at Relaxia Lanzasur- All Inclusive.

Is Relaxia Lanzasur- All Inclusive family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Relaxia Lanzasur- All Inclusive is a hit with families.

Does Relaxia Lanzasur- All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is offered daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Relaxia Lanzasur- All Inclusive?

No, Relaxia Lanzasur- All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Relaxia Lanzasur- All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Relaxia Lanzasur- All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Relaxia Lanzasur- All Inclusive?

No, pets are not allowed.

Relaxia Lanzasur- All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 18 out of 63 reviews
Rating 8 - Good. 30 out of 63 reviews
Rating 6 - Okay. 9 out of 63 reviews
Rating 4 - Poor. 4 out of 63 reviews
Rating 2 - Terrible. 2 out of 63 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

9.2/10

Amenities

7.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Amazing hotel, has everything you need for a relaxing time, close to the beach and shops, easy to navigate around, beautiful weather and scenery, water park is amazing, entertainment amazing, very recommended
Stayed 4 nights in Mar 2025

6/10 Okay

Barry

Liked: Cleanliness
Food Labelling; appalling I wouldn’t recommend this hotel purely based on this. Especially if you have specific diet preference, intolerance or allergy. There was a vague attempt at labels but it definitely wasn’t clear or consistent. Entertainment: Oh dear, it was a bit of a mess in the evening with screechy presenters
Stayed 4 nights in Mar 2025

8/10 Good

Danielle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great 3* all inclusive, good value for what you pay. Brilliant team of entertainment staff really great for the kids. Good selection of food and again for a 3* it’s fine and what you’d expect, lots of variety and options throughout the day at the snack bar too. Rooms a bit basic and shower flooded each time we used it but the room on the whole was clean and hygienic. Comfy beds and pillows!
Stayed 4 nights in May 2024

8/10 Good

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

8/10 Good

Kate

Liked: Cleanliness
Stayed 3 nights in Feb 2023

10/10 Excellent

frederick

Liked: Cleanliness, room comfort

Good value

Stayed 3 nights in Dec 2021

4/10 Poor

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, loved it. Great location. We even had a holiday cat !
Stayed 4 nights in Sep 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019

4/10 Poor

Ema

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
It was a truly relaxing break, we had a lovely time - the food cooked on the hotplate was first class, lovely staff, and free beer on tap, just avoid the wine
Stayed 2 nights in Feb 2019

10/10 Excellent

Max, Lanzarote

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time. Can’t fault anything. Maybe add an extra sunbed for each apt. There is one!
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money, ok for people on a budget.

6/10 Okay

Daphne

Liked: Cleanliness, property conditions & facilities, room comfort

Beware the dividing door.

Nice refurbished bungalows but the dividing door is an issue you can hear every word from neighbours.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Good, but not perfect!

Overall good experience, with few things to improve. Entertainment was quite bad, we ended up walking by promenade nearly every evening because of that. All inclusive food is ok, do not expect 5 star service, if you not fussy you always find something to eat, but trays needs to be changed much quicker! Our advice to come to canteen at it opening, less stress! Bungalow was quite small but very nice with comfy beds. Also cleaning was dry only, so quite dirty. Wifi not included, and very expensive as you pay per user, not per bungalow at a cost of €25 per week. Wifi quality was very bad especially in the evening. Aqua Lava was great and just 5 min walk from our bungalow. Overall pleasant experience, but we probably won't return.

10/10 Excellent

caroline. , ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice complex

Very nice complex, would definately recommend to a friend, staff were so friendly and helpful. Perfect for families, plenty for children to do.

8/10 Good

Garry, Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay for families, waterpark, pool great. Beach just a short walk away.

8/10 Good

Steve, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected...

Upon walking into the main reception the noise of the children / parents made me think we had made a mistake... we wasn't looking for a loud Butlin's holiday with a poor buffet service etc. However once we got to our apartment the noise level was non existent and our rooms were clean and tidy. Upon venturing back to the all inclusive buffet we were very pleased with the choice and quality.. Something for everyone and even if the burgers didn't look appetizing the salads would make up for it. Overall for what we paid and what we received we couldn't complain and if you have children and want to find somewhere in Lanzarote to go then we cannot fault this location. Even if you are a couple wanting a relaxing holiday, once away from the central pool/dining area its peaceful.

6/10 Okay

Verified traveller

Not bad!Little improvements would make this great.

Overall the hotel wasnt too bad. Nice big pools and water park was great. Friendly staff and entertainment team were great. The selection of All Inclusive drinks was really poor worst I have experienced on our previous holidays. Also the free wifi is not for everyone it all depends on your tour operator and to our disapointment booking via hotels.com didn't include wifi and was quite expensive if you wanted to pay for it. The bungalows were quite small inside but you spend most of your time out and about anyway, Tv had 2 english channels one was news. Would we go again? Perhaps not think we would look around and go to another hotel.

8/10 Good

Deepa, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay!

Good value for money!! Really enjoyed my stay here. Playa flamingo beach just 5 mins walk from the hotel. Lots of shops and restaurants nearby as well. Can't wait to go back.

10/10 Excellent

archibalds , scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, great food highly recommended

We had a great break here and this 3 star hotel delivers way more than we expected - it was brilliant value and the food was really excellent with a great choice... All the staff worked really hard and were incredibly friendly...the cleaning staff were so friendly and cheery... The hotel was far busier than we expected for this time of year but that was a good thing as it created a great atmosphere and the staff coped so well... Having access to the water park was a huge bonus for us and we would definately return to the hotel again and recommend it no problem.

10/10 Excellent

Pit, Norfolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

We have just returned from Relaxia Lanzasur club. The stay was a pleasurable experience and we are looking forward to go back there maybe next year. The information I am looking for in other reviews are food, facilities, staff, cleanliness and beach. The Relaxia offers good value for your money. The food: good variety and available through the day in the restaurant or pool bar. Help yourself beer, wine or non alcoholic beverages. All inclusive drinks in the bar or pool. Facilities: Its ageing slowly but still good, no aircon in our bungalow. WIFI cost €25 per week and it works in only one device. It might be cheaper to buy Spanish prepaid sim with 600MB internet allowance for €10. Cleanliness: Room smelled nice when we arrived and I have seen many ladies cleaning the bungalows. The fresh towels every 3 days. I found papers under the bed though. Staff: Very friendly and the biggest asset if the hotel. Children are well entertained after dinner, not much for adults but there are games near the pool. Beach: clean and nice beach located within 5 minutes walk. The best beach is in Papagayo, 20 minutes drive, it costs €3 to enter and a bit harsh ride as no asphalt. Free entry to hotel own aqua park. Enjoy your stay!

8/10 Good

therese, Kent

Liked: Cleanliness, room comfort

Not for me

Never a fan of all inclusive and now I know why. A gin and tonic that tasted only of flat tonic even after asking for a gin top up. Didn't drink it and even after purchasing a premium drink felt it was watered down . Food was ok but dull in general but the most amazing thing was dinner was over and done with by 9pm. I prefer to eat around 8.30 but by this time the choice was limited and by 9pm everything had been cleared away! Who closes their restaurant at 9pm? On the positive side the rooms are good and the complex is well laid out. Pool bar staff were great. Reception lacked staff and insufficient information is provided at check in. Overall probably represents good value for families who want to eat and drink all day without worrying about the cost.

8/10 Good

Daphne, East Herts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely short break in the winter.

Water park excellent. very good food .very clean

10/10 Excellent

Monika , Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly hotel

Nice and friendly staff, they are working really hard to provide good service. I was in few different hotels and this one has one of the best meals . Choice is not impressive but everybody will find something to it. Great chose of different vegetarian dishes. Good quality. Aqua park is small but clean and safe. Great fun for kids. Clining service is 5 times a week and towels changing every 2-3 days, what is more than enough.