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Aequora Lanzarote Suites

4.0 star property
Family-friendly hotel with 3 restaurants and 3 outdoor pools

Photo gallery for Aequora Lanzarote Suites

Exterior
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Exterior
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Parking included

Explore the area

View map
Urano Street, Puerto del Carmen, Tías, Lanzarote, 35510
  • Place, Pocillos Beach
    ‪5 min walk‬
  • Place, Playa de Matagorda
    ‪10 min walk‬
  • Place, Rancho Texas Park Zoo
    ‪3 min drive‬
  • Airport, Arrecife (ACE-Lanzarote)
    ‪6 min drive‬

Room options

View all photos for Basic Double Room, Balcony

Basic Double Room, Balcony

Basic Double Room, Balcony

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Terrace

Junior Suite, 1 King Bed with Sofa bed, Terrace

Junior Suite, 1 King Bed with Sofa bed, Terrace

8.8 out of 10
Excellent
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Pillow menu
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 42 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Terrace

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Pillow menu
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 42 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite Select

Junior Suite Select

Junior Suite Select

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Smart TV
Pillow menu
Blackout curtains
Hairdryer
  • 42 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Terrace

Family Suite, 2 Bedrooms, Terrace

Family Suite, 2 Bedrooms, Terrace

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Pillow menu
Blackout curtains
2 bedrooms
  • 52 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Doble Select

Superior Double Room

Doble Select

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Pillow menu
Blackout curtains
Hairdryer
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Tías

A family-friendly stay in Tías awaits you at Aequora Lanzarote Suites. You'll be 3.1 km (1.9 mi) from Gran Casino de Lanzarote and 3.4 km (2.1 mi) from Lanzarote Golf Resort. Highlights at this hotel include 3 restaurants, 3 outdoor swimming pools and 2 poolside bars. .A pampering day can include hot stone massages and sports massages along with body wraps, body scrubs and aromatherapy. The family restaurant, Poseidon, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the nightclub, free kids' club, gym and outdoor tennis court. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a snack bar/deli. There's also the convenience of free self parking. .Attractions within a 10-minute walk of this 4-property class Tías hotel include Pocillos Beach and Playa de Matagorda.

What's nearby

  • Pocillos Beach - 5 min walk - 0.5 km
  • Playa de Matagorda - 10 min walk - 0.9 km
  • Rancho Texas Park Zoo - 3 min drive - 1.9 km
  • Playa El Barranquillo - 4 min drive - 2.3 km
  • La Peñita - 4 min drive - 2.7 km

Getting around

  • Arrecife (ACE-Lanzarote) - 7 min drive

Restaurants

  • ‪Marcos Bar - ‬6 min walk
  • ‪Bar Floresta - ‬6 min walk
  • ‪Aussie's Beach Bar - ‬10 min walk
  • ‪La Barrica - ‬9 min walk
  • ‪Lava Lounge Bar - ‬6 min walk

About this property

Aequora Lanzarote Suites

Family-friendly hotel with 3 restaurants and 3 outdoor pools
Some rates at Aequora Lanzarote Suites are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Aequora Lanzarote Suites offers its guests 3 outdoor swimming pools, an outdoor tennis court, Access to hot tub, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A nightclub, a library, and a terrace are also featured at the family-friendly Aequora Lanzarote Suites. Self parking is free.

Smoking is allowed in designated areas at this 4-star Tías hotel.

  • 398 guestrooms or units
  • 3 levels
  • 6 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • Built in 2014
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Smoking in designated areas
Aequora Lanzarote Suites offers 398 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Paco à-la-carte
  • Neptuno ( +13 años )
  • Poseidon

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach yoga
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Gym
  • Hot tub
  • Library
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Splash pad

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 6 buildings
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sentido Lanzarote Aequora Suites Hotel Tias
Aequora Lanzarote Suites Hotel Tias
Sentido Lanzarote Aequora Suites Tias
Sentido Lanzarote Aequora Suites
Aequora Lanzarote Suites Tias
Aequora Lanzarote Suites
Aequora Lanzarote Suites Hotel
Sentido Lanzarote Aequora Suites Hotel
Aequora Lanzarote Suites Tías
Aequora Lanzarote Suites Hotel
Aequora Lanzarote Suites Hotel Tías

Frequently asked questions

What is the cancellation policy at Aequora Lanzarote Suites?

Aequora Lanzarote Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Aequora Lanzarote Suites?

Yep, Aequora Lanzarote Suites has a free self car park.

Are there any beaches close to Aequora Lanzarote Suites?

Yep, Aequora Lanzarote Suites is a short 7-minute walk from Pocillos Beach. Fun beach activities include yoga, snorkelling and scuba diving.

Does Aequora Lanzarote Suites have a pool?

Aequora Lanzarote Suites has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

What luxury perks are available at Aequora Lanzarote Suites?

Aequora Lanzarote Suites features 2 poolside bars, 3 outdoor pools and a nightclub.

Is Aequora Lanzarote Suites family-friendly?

You bet! With amenities such as a free children's club, a playground and an arcade, it's no surprise that Aequora Lanzarote Suites is a hit with families.

Is there a free airport shuttle available at Aequora Lanzarote Suites?

No, Aequora Lanzarote Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Aequora Lanzarote Suites?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Aequora Lanzarote Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Aequora Lanzarote Suites?

No, only service animals are allowed.

Reviews

Aequora Lanzarote Suites Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 418 out of 738 reviews
Rating 8 - Good. 251 out of 738 reviews
Rating 6 - Okay. 46 out of 738 reviews
Rating 4 - Poor. 18 out of 738 reviews
Rating 2 - Terrible. 5 out of 738 reviews

Reviews

6/10 Okay

Emily

Liked: Cleanliness
Stayed 7 nights in Aug 2025

2/10 Terrible

Anil

Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The animation team makes this hotel above the rest. Anazing with the kids doinv dance lessons on the stage. Simply outstanding.
Stayed 7 nights in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Thi-yen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay a AequoraSuites. Great for families or adults only. 99% staff members are very nice and pleasant Thumbs up for the chefs and Kitchen team as food was great and varied, easy to find something even for fussy children. Facilities are great and kept clean. Only Con: gym closes at 7pm and lacks of equipment Great great Animation, Entertaining Team. Can't say enough good thing about the 10 members of the Team. Emilia, Alina, Mano, Sua, Isael, Maria, Delphine, Raul ( probably got a few names wrong sorry). The kids Club is very good. Location is great, 5-10min from the beach, 10-15min from the airport by bus. Overall would highly recommend the Hotel and might even come back another time.
Stayed 10 nights in Aug 2025

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a week in June, lovely time to stay as it wasn’t overly busy and plenty of sunbeds. The property was lovely and clean. Wine didn’t realised until the end of our stay that there were 2 entertainment venues the main one aimed at families and one aimed at adults near the reception. Bar staff were lovely we found the restaurant staff not as friendly. Food was pretty good, a good variety each evening. About a 20-30 min walk to Peurto del carmen or you can catch a bus from just round the corner. Playa blanca took about 40mins via bus.
Stayed 7 nights in Jun 2025

8/10 Good

Darren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, snack bar food choices during the day were very limited and there were no activities on saturdays. Generally very nice hotel.
Stayed 7 nights in Aug 2025

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is immaculate, the staff are amazing and this year the food was best it's every been. They've put new tiles around the adult pool which is nice. Ive been here 6 times so I'm picking up on wee silly things, like a few broken tiles on the main walkway, drinks menu could do with a shake up and management could maybe walking the pool areas more often.
Stayed 12 nights in Aug 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
We travelled as a couple with a baby aged 10 months. Check in was relatively quick, we waited for two families in front of us but when it got to our turn things were sorted quickly. Front desk staff member i think called Hugo was very nice and explained everything clearly. Our room was ground floor immediately as you come out of reception. The accommodation is split into apartment blocks.
Stayed 5 nights in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing adult pool was quite and relaxing apartments designed like villages food was good loads of choice
Stayed 9 nights in Aug 2025

6/10 Okay

Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location excellent, beach is 5 mins walk. Hotel is very clean and most of the entertainment team are very friendly, they have a lot for guests to join in with inc fitness, games, sports. Pools are lovely but it can be difficult to get a sunbed due to people reserving beds and going away, this is sometimes addressed by staff but not often. Plenty of choice of food, pretty good, signage could be better. Drinks are very reasonably priced, we were HB due to not eating or drinking enough to justify extra cost of AI. Vast majority of other guests were French and there didn’t seem to be any interaction between guests, something which I have enjoyed in similar hotels in the past. Los Pocillos is a lovely area, some great shops, restaurants and Marco’s bar, great for an after dinner walk, drink, shop. Centre of PDC is quite a long walk but buses are great and cheap.
Stayed 14 nights in Jul 2025

8/10 Good

Malgorzata Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was alright but very repetitive and wasn’t enough choice, pasta was very basic almost like for kids in nursery and meat wasn’t to great really- ether too though or overcooked. Salad options was pretty standard and you can see that they use whatever was leftover to make different version of salad bar. Paella was not great either…really basic food. Definitely not ⭐️⭐️⭐️⭐️ more likely just ⭐️⭐️⭐️.
Stayed 7 nights in Jul 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2025

8/10 Good

Catalin

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
The resort is nice, with a good option for activities. However, I found twice hair in the food once in pizza and 2nd time in the icecream, I had to chase the cleaning personal after the weekends to.get the bed and the towels changed even though I sign an agreement that I would like my room to be cleaned on a daily basis as I was with a toddler.Even after I spoke to.one on the cleaners they still.haven't cleaned up properly nor making the bed or wipeing the floor.Overall all is a good resort, but the cleanlines are not as they should be.If I wouldn't have this issues I would definetly come back.but after all I wont come back.due to.the poor cleaning lines.
Stayed 7 nights in Jul 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, with a lovely, quiet adult only pool..perfect for chilling at
Stayed 7 nights in Jun 2025

10/10 Excellent

Hannah Louise

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Jade

Liked: Cleanliness
Disliked: Staff & service, room comfort

Awful night’s sleep- noise and light

Room was clean. But, staff were not friendly, had to pay daily fee for ability to use the safe in the room. Worst quality of sleep- the music from the entertainment was insanely loud, as if I was playing music in my room. Could hear every word of the music. I’m still quite shocked at how loud it was, and until after 11pm- so this kept me awake. Next problem was then being woken early by the light- the curtains are not black out and to make things worse there is a window in the bathroom with no covering, there is no door to the bathroom, and so as soon as the sun rises the room is bright. Was supposed to be somewhere to sleep before my flight from Lanzarote, but had a terrible sleep as a result of the above.
Stayed 1 night in Jul 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can only praise the efforts of management and staff to ensure everything goes well on holiday. The rooms are spacious, clean and comfortable . Only one wardrobe with limited shelf storage which was a problem. We used the adult only facilities for dining and for pre and post meal drinks. The food was varied and tasty but disappointed not to see a strawberry offering!! Not a problem with Sun loungers around the adult pool although there was always those early risers reserving beds with towels before going for breakfast. We upgraded to all inclusive plus giving daily access to the a la carte restaurant and the adults only bar. Nothing more to pay on the premium drinks and the measures are more than generous. Cocktails are available and freshly prepared. Entertainment in the evening was ok but a bit more suited to younger children. This hotel is situated only 10 minutes by taxi from the airport at a cost of €13 and only a 10 minute walk to the beach. Can recommend for both families and couples.
Stayed 7 nights in Jun 2025

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was the first time we’ve done all-inclusive and we were pleasantly surprised. We had a room with a double bed and a single bed. The double bed was really comfy. The single bed was pretty hard and not comfy but it was fine for my daughter. The room was clean and pleasant. The breakfasts were really good- loads of options to suit all tastes. The lunches and dinners also had a lot to choose from. I wouldn’t say the food was gourmet but some really decent options and we always enjoyed them. We went in June so it wasn’t busy and we always got a table straight away. We were really impressed with the evening entertainment - some really impressive acts. The surrounding area itself was fine- typical seaside shops. We didn’t really spend much time there and chose to explore the island. Overall a really nice experience.
Stayed 3 nights in Jun 2025

2/10 Terrible

stephen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointment is an unstatement

This was my second time here at this hotel and we even brought friends with us ! It will be the last time ! Some of the Staff were just rude and would not listen to when being explained to, very frustrating when a staff member man handles my wife. Not acceptable whatsoever. Then to the room being cleaned with fresh towels.. Twice in 10 days for a 4 Star hotel !! When we asked For every second day. The hotel is certainly not worthy of the 4 star's any longer, broken in fact shattered floor tiles everywhere in the common walking areas, very dirty around all the areas apart from the reception. One a few occasions at break and lunch we had broken tea cups that the hot water just went straight through to sharp chipped juice glasses.. then there was the room, Air conditioning was kon existing and the front door handle kept coming off when you could actually close the door after several times of trying.
Stayed 10 nights in Jun 2025

4/10 Poor

Sarah

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
I was very disappointed with my stay this year. firstly the room I was provided with was terrible, the patio door was broken and wouldn’t lock also the safe was broken. Surprised by this I spoke to the manager and he assured me he would get this sorted and to go out and enjoy myself, I did say I was uncomfortable leaving my case etc in the room and was surprised with the response “well it’s on the inside not the outside of the building so no problem” hmmm ok. On my return a few hours later the repairs had not been completed, rather than leave my valuables in an unlocked room for a second time I asked for a room change, which was granted. I moved and things seemed to be back on track, a friend joined me during the week and I was very honest and let the manager know and asked that the sofa bed be made up (considering I would end up paying extra for her to stay in my already paid for room) Assurances were given that this would be done, it wasn’t, I went back to reception and explained the situation, I was informed that staff had gone but would be back at 6pm and they would do it then. Guess what, it didn’t happen, I called reception but no response, I gave up! Until it came time to check out and I was charged for the extra person, I advised I was happy to pay for breakfast but the fact the extra bed was not provided I would not be happy paying the €77 reception wasn’t interested demanding money. Won’t stay here again!
Stayed 6 nights in Jun 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel great location
Stayed 5 nights in Mar 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price and good location as well
Stayed 3 nights in Mar 2025

10/10 Excellent

krishna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such a great hotel for all the family from young kids to older generation. we had a lovely stay - the rooms were well adapted - the view was great theres is space to walk around the resort - lots of bar options, food always available. staff were super friendly, quiter options if you want to get away from kids or noise etc. but also options to get involved in animation, entertainment etc too. our little one (20month old- toddler) particularly enjoyed the playground and evening mini disco. food was great variety - but sometimes felt a bit repetitive and full of oil or cream or pork/cheese. perfect distance from the beach, felt safe on the resort itself. rooms were thoroughly cleaned. we would return again.
Stayed 6 nights in Mar 2025