H10 Rubicón Horizons Collection

5.0 star property
Luxury hotel with 5 restaurants and 6 outdoor pools

Photo gallery for H10 Rubicón Horizons Collection

6 outdoor pools, pool umbrellas, pool loungers
Creator video
Children’s play area – outdoor
32-inch LCD TV with satellite channels, TV, pay films
Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Gym
  • Spa
The current price is AU$320
includes taxes & fees
9 Dec - 10 Dec

Explore the area

View map
Urb. Montaña Roja, Playa Blanca, Yaiza, Lanzarote, 35570
  • Place, Playa Pechiguera
    ‪2 min walk‬
  • Place, Aqualava Water Park
    ‪18 min walk‬
  • Place, Playa Flamingo
    ‪3 min drive‬
  • Airport, Arrecife (ACE-Lanzarote)
    ‪38 min drive‬

Room options

Standard Twin Room

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2017
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

Twin Room, Sea View

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2017
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • Beach view
  • Sleeps 4
  • 2 Twin Beds

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2017
Blackout curtains
Separate bedroom
Private bathroom
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2017
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Twin Beds

Junior Suite (Non-refundable)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2017
Blackout curtains
Separate bedroom
Deep-soaking bath
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Twin Room (Non-refundable)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2017
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

Superior Double Room (Non-refundable)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2017
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Twin Beds

Twin Room, Sea View (Non-refundable)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2017
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Privilege Double Room

7.6 out of 10
Good
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2017
Blackout curtains
Private bathroom
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Twin Beds

Privilege Double Room (Non-refundable)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2017
Blackout curtains
Private bathroom
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Twin Beds

Standard Double Room Single Use (Flexible)

8.4 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2017
Sofa bed - double
Blackout curtains
Deep-soaking bath
  • 36 sq m
  • Sea view
  • Sleeps 1
  • 1 Queen Bed OR 2 Large Twin Beds

Standard Double Room Single Use (Non Refundable)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2017
Sofa bed - double
Blackout curtains
Deep-soaking bath
  • 36 sq m
  • Sea view
  • Sleeps 1
  • 1 Queen Bed OR 2 Large Twin Beds

Double Room Single Use, Sea View (Flexible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2017
Sofa bed - double
Blackout curtains
Deep-soaking bath
  • 36 sq m
  • Sea view
  • Sleeps 1
  • 1 Queen Bed OR 2 Large Twin Beds

Double Room Single Use, Sea View (Non Refundable)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2017
Sofa bed - double
Blackout curtains
Deep-soaking bath
  • 36 sq m
  • Sea view
  • Sleeps 1
  • 1 Queen Bed OR 2 Large Twin Beds

Superior Double Room Single Use (Flexible)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2017
Sofa bed - double
Blackout curtains
Deep-soaking bath
  • 36 sq m
  • Sea view
  • Sleeps 1
  • 1 Queen Bed OR 2 Large Twin Beds

Superior Double Room Single Use (Non Refundable)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2017
Sofa bed - double
Blackout curtains
Deep-soaking bath
  • 36 sq m
  • Sea view
  • Sleeps 1
  • 1 Queen Bed OR 2 Large Twin Beds

Privilege Double Room Single Use (Flexible)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2017
Sofa bed - double
Blackout curtains
Deep-soaking bath
  • 36 sq m
  • Sea view
  • Sleeps 1
  • 1 Queen Bed OR 2 Large Twin Beds

Privilege Double Room Single Use (Non Refundable)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2017
Sofa bed - double
Blackout curtains
Deep-soaking bath
  • 36 sq m
  • Sea view
  • Sleeps 1
  • 1 Queen Bed OR 2 Large Twin Beds

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About the area

Yaiza

A luxury stay in Yaiza awaits you at H10 Rubicón Horizons Collection. Within a 30-minute stroll, you'll find Aqualava Water Park and Pechiguera Lighthouse. Highlights at this hotel include 5 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The buffet restaurant, Janubio, serves international cuisine and is open for breakfast, lunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the free kids' club, gym, outdoor tennis court and Turkish bath/hammam. Other amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .With a stay at this 5-property class Yaiza hotel, you'll be 1.8 km (1.1 mi) from Roja Mountain and 4 km (2.5 mi) from Dorada Beach.

What's nearby

  • Playa Pechiguera - 2 min walk - 0.2 km
  • Aqualava Water Park - 18 min walk - 1.6 km
  • Playa Flamingo - 3 min drive - 2.3 km
  • Pechiguera Lighthouse - 3 min drive - 1.9 km
  • Roja Mountain - 12 min drive - 3.0 km

Getting around

  • Arrecife (ACE-Lanzarote) - 31 min drive

Restaurants

  • ‪H10 Rubicón Palace - ‬1 min walk
  • ‪Lounge Lanzasur - ‬3 min drive
  • ‪Piano Bar - ‬1 min walk
  • ‪Chiringuito Tropical - ‬10 min walk
  • ‪La Bahia - ‬3 min drive

About this property

H10 Rubicón Horizons Collection

Luxury hotel with 5 restaurants and 6 outdoor pools
Some rates at H10 Rubicón Horizons Collection are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

H10 Rubicón Horizons Collection offers its guests a full-service spa, 6 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A children's pool, a fitness centre, and a sauna are also featured at the luxury H10 Rubicón Horizons Collection. Limited free parking is available on a first-come, first-served basis. A complete renovation of H10 Rubicón Horizons Collection was completed in June 2017.

Smoking is allowed in designated areas at this 5-star Yaiza hotel.

  • 584 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
H10 Rubicón Horizons Collection offers 584 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Yaiza hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dolce Vita
  • Janubio
  • Sakura
  • Tabaiba

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Volleyball
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Mini golf
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - June 2017
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

Property Registration Number H-35-3-0000082

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

H10 Rubicón Palace
H10 Rubicón Palace Hotel
H10 Rubicón Palace Hotel Yaiza
H10 Rubicón Palace Yaiza
Rubicón Palace
H10 Rubicón Palace
H10 Rubicón Horizons Collection Hotel
H10 Rubicón Horizons Collection Yaiza
H10 Rubicón Horizons Collection Hotel Yaiza

Frequently asked questions

What is the cancellation policy at H10 Rubicón Horizons Collection?

H10 Rubicón Horizons Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at H10 Rubicón Horizons Collection?

As of 1 Dec 2025, prices found for a 1-night stay for 2 adults at H10 Rubicón Horizons Collection on 9 Dec 2025 start from AU$320.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at H10 Rubicón Horizons Collection?

Yep, H10 Rubicón Horizons Collection has a free self car park. Onsite parking is limited.

Are there any beaches close to H10 Rubicón Horizons Collection?

The closest beach to H10 Rubicón Horizons Collection is Playa Blanca (2.7 km).

Is there a spa on site at H10 Rubicón Horizons Collection?

Yep, there is an onsite spa at H10 Rubicón Horizons Collection. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does H10 Rubicón Horizons Collection have a pool?

H10 Rubicón Horizons Collection has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does H10 Rubicón Horizons Collection have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at H10 Rubicón Horizons Collection?

H10 Rubicón Horizons Collection features 6 outdoor pools, a full-service spa and 5 restaurants.

What makes H10 Rubicón Horizons Collection a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at H10 Rubicón Horizons Collection.

Is H10 Rubicón Horizons Collection family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that H10 Rubicón Horizons Collection is a hit with families.

Are there hot tubs in the rooms at H10 Rubicón Horizons Collection?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at H10 Rubicón Horizons Collection?

No, H10 Rubicón Horizons Collection does not offer an airport shuttle service.

Is there a bar or restaurant at H10 Rubicón Horizons Collection?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at H10 Rubicón Horizons Collection?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at H10 Rubicón Horizons Collection?

Cats and dogs are welcome at H10 Rubicón Horizons Collection, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 10 kg per pet.

Reviews

H10 Rubicón Horizons Collection Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 323 out of 727 reviews
Rating 8 - Good. 273 out of 727 reviews
Rating 6 - Okay. 84 out of 727 reviews
Rating 4 - Poor. 31 out of 727 reviews
Rating 2 - Terrible. 16 out of 727 reviews

Reviews

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality all inclusive hotel ideal for family with different dietary requirements. Great for gluten free.
Stayed 6 nights in Aug 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, room comfort

Very good stay

We stayed for a week and upgraded to privilege (which i would recommend) the majority of staff were fantastic and very helpful. Food was very good with plenty of choice for an all inclusive. The problem we did have was booking specialty restaurants and the choice wasn't great. They book up very quickly. But both the steak and Italian were good. Sports bar was limited opening hours, which was disappointing when there was football on. On another positive the manager of the vulcan was superb and very friendly. Bruno in the piano bar was also excellent. Very attentive. I would definitely recommend but only with privilege
Stayed 7 nights in Aug 2025

6/10 Okay

Maria, Medford

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel was clean, staff was friendly. However what the “Hotel / Resort” has to offer was not what we expected. Food available was terrible, forget about trying to book a dinner reservation as it’s fully booked by the time you get there, but trust me you’re not missing anything great! The bar, prepares horrible drinks, they should invest in getting their entire bar staff trained to make ANY drink the guest requests. As we asks for drinks that were not part of their menu and they said NO we are unable to prepare them. We are very thankful we only did “half board”. The air conditioning in the rooms was deplorable as well. Rooms were hot to be able to sleep comfortably. I was glad to have brought portable fans as we had to use them at night in order to sleep ok. Pool area, was a turn off as well. They don’t have enough loungers for everyone. You have to be up super early to go and grab one otherwise you’re out of luck. No live music during the day to get a nice pool atmosphere, nothing. Overall this is more like a 2 start facility. I’ll be polite about the rating. I will not be a returning guest.
Stayed 7 nights in Aug 2025

6/10 Okay

Craig

Disliked: Staff & service
Not enough sun beds. Overcrowded.
Stayed 7 nights in Aug 2025

8/10 Good

Janil

Stayed 7 nights in Jul 2025

8/10 Good

Alastair

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good all round
Stayed 6 nights in May 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome time at H10 Rubicon. Blown away by the hotel. Room took my breath away. Originally booked bed & breakfast but going to all-inclusive was easy and worth every penny.
Stayed 5 nights in May 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in lovely surroundings- well maintained with great facilities- food and restaurant choices were great. Staff all lovely and always helpful Very relaxing stay
Stayed 7 nights in May 2025

8/10 Good

ANN HENNING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfaction but only after some ffort

On arrival we were allocated a room much inferior to the one selected and bookd and it took some insistence to have it changed.
Stayed 14 nights in Mar 2025

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Catherine

Stayed 7 nights in Mar 2025

8/10 Good

Karen, Harpenden

Travelled with family
Liked: Cleanliness, amenities
Nice hotel but queues for everything which was tedious - food check in check out bbq …
Stayed 2 nights in Feb 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Foyer is beautiful and it smells gorgeous. Reception Staff are so pleasant and helpful. Bar service can be very slow but waiters are very pleasant. Maybe need more staff behind the bar. Simone particularly was very kind and extremely helpful.
Stayed 8 nights in Feb 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms Friendly and helpful staff My second visit here I will be visiting again next year for sure Thank you all so much Single person stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Kestutis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good
Stayed 7 nights in Jan 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Family Spot

Amazing family stay. Entertainment for kids and adults was on throughout the day and night. Staff were friendly. Food options included plenty of variety. Lots of different pools, only point would be to request that an additional pool is heated during winter months as the bigger ones weren’t used a much. Spa was lovely, games rooms kept the children busy. Room was as you’d expect, a little extra wardrobe space would be good. Quiet spot location wise, roughly 30 min walk (enjoyable along the coastal path) to the sandy beach and shops at a slowish pace. Would highly recommend as a Christmas / New Years break
Stayed 7 nights in Dec 2024

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guest services were very good

Nice hotel in a quiet location. Good 4* hotel, not sure it is a 5* as per the listing. The arrival and check in wasn't great but when I pointed this out to the Guest Services they were very very good at recovering the situation. Other than that the stay was what you would expect from a good quality hotel chain. The restaurants were very good but beware, the pool isn't heated so a bit chilly in December
Stayed 4 nights in Dec 2024

10/10 Excellent

Jose Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at a H10 hotel before and really liked so it was a no brainer. This hotel kept up the excellent experience and did not disappoint at all - it was a super nice, comfortable, chilled, always with good service/friendly staff. Depending on your point of view it's a little out of the way but there was local transport. We did not use as we hired a car.
Stayed 7 nights in Dec 2024

2/10 Terrible

Wei-Jung

Stayed 5 nights in Dec 2024

6/10 Okay

Frank

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Frank

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Wedding anniversary

Checkin was extremely slow.
Stayed 1 night in Dec 2024

10/10 Excellent

robert

Stayed 1 night in Dec 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Very average definitely not a five star hotel- our door to the room was broken for the entire stay and despite Repeated Phone calls nothing was fixed. Just lots of trips to the room by staff - lifts are too slow to use and the hotel is full of stairs and steps so it’s a terrible hotel for anyone with mobility issues - the food is average at best and the entertainment is awful.
Stayed 7 nights in Oct 2024