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Hyatt Regency Wuxi

5.0 star property

Photo gallery for Hyatt Regency Wuxi

Body treatments, hydrotherapy, aromatherapy, deep-tissue massages
Suite (Diplomat) | View from room
Fridge, coffee/tea maker
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
109, Renmin Zhong Road, Wuxi, Jiangsu, 214000
  • Place, Nanchan Temple Antique Market
    ‪1 min walk‬
  • Place, Wuxi Yaohan
    ‪11 min walk‬
  • Place, Sanyang Parkson
    ‪14 min walk‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪17 min drive‬

Room options

About the area

Wuxi

Hyatt Regency Wuxi places you in the centre of Wuxi, connected to a shopping centre and within a 30-minute stroll of Nanchan Temple Antique Market and Wuxi Parkson. Highlights at this luxury hotel include 4 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include deep-tissue massages and Swedish massages along with body wraps, body scrubs and aromatherapy. The buffet restaurant, Market Cafe, serves international cuisine and is open for breakfast, lunch and dinner. The Lounge is the hotel's own lobby lounge. 20236 square feet (1880 square metres) of event facilities include conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Liangxi District hotel, you'll be 1.8 km (1.1 mi) from Wuxi Grand Orient Department Store.

What's nearby

  • Nanchan Temple Antique Market - 1 min walk - 0.2 km
  • Wuxi Yaohan - 11 min walk - 1.0 km
  • Sanyang Parkson - 14 min walk - 1.2 km
  • Suning Plaza - 17 min walk - 1.5 km
  • Wuxi Grand Orient Department Store - 2 min drive - 1.9 km

Getting around

  • Suzhou New District Railway Tram Stop - 30 min drive
  • Wuxi (WUX-Shuofang) - 30 min drive

Restaurants

  • ‪南门头上美食街 - ‬1 min walk
  • ‪88 Bar - ‬6 min walk
  • ‪星巴克 - ‬10 min walk
  • ‪mammamia! - ‬5 min walk
  • ‪怡红园 - ‬7 min walk

About this property

Hyatt Regency Wuxi

Hyatt Regency Wuxi offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and limo/town car service are available. Event space at this hotel measures 20236 square feet (1880 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Regency Wuxi. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Wuxi hotel.

  • 348 guestrooms or units
  • 67 levels
  • 4 dining venues
  • 20236 sq ft of conference space
  • 1880 sq. m of conference space
  • Built in 2015
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hyatt Regency Wuxi offers 348 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 168 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Cucina
  • Market Cafe
  • Mian Dian
  • The Lounge
  • Yue Fu 65

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,236 square feet of conference space
  • Business centre

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 67 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 168 per person
  • Rollaway bed fee: CNY 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

What is the cancellation policy at Hyatt Regency Wuxi?

Hyatt Regency Wuxi offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hyatt Regency Wuxi?

Yep, Hyatt Regency Wuxi has a free self car park.

Is there a spa on site at Hyatt Regency Wuxi?

Yep, there is an onsite spa at Hyatt Regency Wuxi. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Hyatt Regency Wuxi have a pool?

Hyatt Regency Wuxi has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Hyatt Regency Wuxi?

Hyatt Regency Wuxi features a full-service spa, an indoor pool and 4 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hyatt Regency Wuxi a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Wuxi.

Is Hyatt Regency Wuxi family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Wuxi is a hit with families.

Does Hyatt Regency Wuxi serve breakfast?

You bet, buffet breakfast is served weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hyatt Regency Wuxi?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hyatt Regency Wuxi?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Wuxi?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Wuxi?

No, only service animals are allowed.

Hyatt Regency Wuxi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 130 reviews
Rating 8 - Good. 34 out of 130 reviews
Rating 6 - Okay. 8 out of 130 reviews
Rating 4 - Poor. 4 out of 130 reviews
Rating 2 - Terrible. 6 out of 130 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a very good place to stay.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Girolamo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had been already there, great location, spacious rooms, amazing view from the top floor, kind people.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

jiaming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and convenience parking
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good. Definitely stay here next time in Wuxi.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

HAOTING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

YONG WOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everytime go to Wuxi, I always stay at this hotel. First of all , it is grate advantage to be able to enjoy the same quality as Hyatt hotels in other place at a low price.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

YONG WOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time go to Wuxi I use this great hotel. Good and kind service~
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are very nice and clean. The hotel is very quiet and clean staff is very friendly and attentive. Restaurant are not as good as they should be. Other than that the hotel is very to stay at
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Our research m was too hot but they make bed us to a different room which was fine. Service was good. Breakfast was good.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

LIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend breakfast can be very busy and sometime you have to waiting for a seat.
Stayed 4 nights in Nov 2023
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap price but good Quality
Stayed 3 nights in May 2023
Verified

8/10 Good

Dingyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is ok.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great about this hotel except that one can not adjust the room temperature.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A new and quality hotel and it will improve fast.

The restaurant staff was not properly trained. My dons packet was spoiled due to fish gravy careless over it. Other than that, it is a great stay.
Verified

4/10 Poor

ji yeong

Liked: Staff & service
Disliked: Property conditions & facilities
Very noisy. I am not sure if it was kareoke or the bar but piano and music sounds super loud every night until midnight or past midnight. I stayed in floor 45.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Jin Seok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우 좋았음 매번 가는 곳임
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Yong Woon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깔끔합니다. 서비스도 좋구요. 다만 하야트답게 내부 시설은 좀 비쌉니다
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

YISEUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조식이 너무 맛있었어요 직원들도 친절하고 호텔에 있는 다른 식당들도 너무 좋았어오
Stayed 4 nights in Jul 2023
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service

poor guest service

The room and facility is good. But the guest service is quite poor, especially front desk staff. In fact, my deposit is not refunded yet although I checked out 3 days ago Oct.5.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Very comfortable and clean.
Stayed 2 nights in Feb 2021
Verified

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities

WAY TOO HOT

Could barely breath! The air con was set at 25 and with the windows being totally sealed it was difficult to sleep at night. they provided a separate fan but for a supposed 5 star hotel seems ridiculous you cant control the heat to suit your own needs
Stayed 2 nights in Dec 2020
Verified

6/10 Okay

xue

Disliked: Staff & service, property conditions & facilities, room comfort
Checking in was very low efficiency and the room soundproof was very very bad so that we were always waken up by next door. it takes very long to get deposit back although they promised they would return it to me right away but I haven’t received it after 1 working day I left.
Stayed 1 night in May 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The service is impeccable

I had a very pleasant stay at Hyatt Regency Wuxi. It is in the center of Wuxi close to most places of interest to us. The service is impeccable. All the staff we met were informative, helpful and courteous.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Ubaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wuxi skyline

Ottima la posizione è veramente interessante la vista, poiché l’hotel si sviluppa da 43º piani puoi. Molto buoni servizi!
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

현진

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은 호텔

광장히 현대적인 호텔
Stayed 2 nights in Oct 2019