Holiday Inn & Suites Marlborough by IHG

3.0 star property

Photo gallery for Holiday Inn & Suites Marlborough by IHG

Indoor pool
Exterior
Exterior
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
265 Lakeside Ave, Marlborough, MA, 01752
  • Place, Apex Entertainment Center
    ‪3 min drive‬
  • Place, John Brown Bell
    ‪3 min drive‬
  • Place, Royal Plaza Trade Center
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪50 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Mobility)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(24 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

About the area

Marlborough

At Holiday Inn & Suites Marlborough by IHG you'll be 1.7 km (1.1 mi) from Apex Entertainment Center and 2.5 km (1.6 mi) from Royal Plaza Trade Center. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The family restaurant, Lago Grille, is open for breakfast. Lago Lounge is the hotel's own bar, serving drinks along with dinner and light fare. 7298 square feet (678 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM. .With a stay at this 3-property class Marlborough hotel, you'll be 2.7 km (1.7 mi) from UMass Memorial - Marlborough Hosptial and 2.8 km (1.7 mi) from John Brown Bell.

What's nearby

  • Peter Rice Homestead - 2 min drive - 1.5 km
  • Apex Entertainment Center - 3 min drive - 1.5 km
  • John Brown Bell - 3 min drive - 2.2 km
  • New England Sports Center - 4 min drive - 5.4 km
  • Royal Plaza Trade Center - 4 min drive - 2.2 km

Getting around

  • Southborough Station - 13 min drive
  • Logan International Airport (BOS) - 46 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • McDonald's
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Holiday Inn & Suites Marlborough by IHG

Holiday Inn & Suites Marlborough by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 7298 square feet (678 square metres) and includes conference space. The business-friendly Holiday Inn & Suites Marlborough by IHG also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star Marlborough hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 4 levels
  • Conference rooms
  • 7298 sq ft of conference space
  • 678 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn & Suites Marlborough by IHG offers 172 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Marlborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11.50 to 11.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lago Grille
  • Lago Lounge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7,298 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 11.50 to 11.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0006431700
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0006431700. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash.
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Marlborough
Holiday Inn Marlborough

Frequently asked questions

What is the cancellation policy at Holiday Inn & Suites Marlborough by IHG?

Holiday Inn & Suites Marlborough by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Holiday Inn & Suites Marlborough by IHG?

Yep, Holiday Inn & Suites Marlborough by IHG has a free self car park.

Are there any beaches close to Holiday Inn & Suites Marlborough by IHG?

The closest beach to Holiday Inn & Suites Marlborough by IHG is Centennial Beach (4.9 km).

Does Holiday Inn & Suites Marlborough by IHG have a pool?

Holiday Inn & Suites Marlborough by IHG has an indoor pool.

What makes Holiday Inn & Suites Marlborough by IHG a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Holiday Inn & Suites Marlborough by IHG.

Is Holiday Inn & Suites Marlborough by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Holiday Inn & Suites Marlborough by IHG is a hit with families.

Are there hot tubs in the rooms at Holiday Inn & Suites Marlborough by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Holiday Inn & Suites Marlborough by IHG serve breakfast?

Yep, buffet brekkie is offered on weekdays from 6:30 AM to 9:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Holiday Inn & Suites Marlborough by IHG?

No, Holiday Inn & Suites Marlborough by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn & Suites Marlborough by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn & Suites Marlborough by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn & Suites Marlborough by IHG?

No, only service animals are allowed.

Holiday Inn & Suites Marlborough by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 76 out of 209 reviews
Rating 8 - Good. 58 out of 209 reviews
Rating 6 - Okay. 43 out of 209 reviews
Rating 4 - Poor. 19 out of 209 reviews
Rating 2 - Terrible. 13 out of 209 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here on vacation
Stayed 1 night in Jul 2023
Verified

8/10 Good

Veronica

Liked: Staff & service
Hotel was conveniently located with good value for price.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Lauren

Liked: Amenities
Clean, conveniently located Friendly staff, very good breakfast, easy check in and out
Stayed 1 night in Aug 2023
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Extremely satisfied with cleanliness of the room and hotel in general.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a restaurant & Bar onsite with excellent service & very friendly staff
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Could use some more activities within the hotel, especially food.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasantly surprised with the hotel accommodations. Little pricey cause we booked last minute but the staff and general upkeep of the property are better than most Holiday Inns we've stayed at. Breakfast was really great!
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and smells good. Environment is beautiful and rooms are good.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Extremely Clean! Very courteous staff! Put me in the room that I recommended.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Martin the night front desk assistant was extremely helpful and friendly.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was nice & helpful! The room was clean. The rooms had a natural smell, not a weird smell like other hotels do. The bed were comfy!
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Jon A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice renovation of a older property. Very clean well maintained
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Freddy Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Good , clean very friendly . I recommend ..... 5 stars
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Peggy

Liked: Staff & service
Disliked: Cleanliness
Proximity to highway and dining places. Easy to get around. Excellent customer service and helpful staff.
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

John

Great!
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend

The hotel was beginning to show it's age but still clean and good place to stay. Caters to groups on weekends (like boys and girls soccer camps). Only downside No breakfasts served on Monday. Would stay there again
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, everything perfect……
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diane&Bert

My husband and I stayed for 2 nights and were very impressed by the Holiday Inn kindness for anything we needed. I am going to make another reservation for Sept 14, 2022 . Great location.
Stayed 2 nights in Sep 2022
Verified

4/10 Poor

Joshua

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Decent hotel

There was roaches in both rooms that even got into our luggage and clothes the grossed experience ever had a Hilton. The staff. Were super helpful and friendly and breakfast was great.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Amy

Liked: Cleanliness
Nice
Stayed 2 nights in Aug 2023
Verified

8/10 Good

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2022