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4.1 out of 5

"Room clean and staff very friendly " More

By a verified traveller on Thu 14 Dec 2023

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Hotel Description

At Comfort Hotel Flames Whangerei, you'll be 0.5 km (0.3 mi) from Mt Manaia and 4.8 km (3 mi) from Camera Obscura Timatatanga Hou. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Flames Restaurant, serves Fusion cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of meeting rooms and a business center. Added amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 10:00 AM. There's also the convenience of a free airport shuttle.

Sights within a 10-minute drive of this 4-star Onerahi hotel include Northland Event Centre and Claphams Clock Museum.

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$144* Per night/room 19 Apr. - 20 Apr.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Comfort Hotel Flames Whangerei ratings based on 49 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Hotel Flames Whangerei

Everyone (29) Couples (7) Business (1) Family (8)
5 out of 5
Room clean and staff very friendly

Posted by on 14 Dec. 2023

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Comment from Hotel Management

15 Dec. 2023 by Raewyn

Thank you for taking the time to review us we are glad you enjoyed your stay with us

4 out of 5
Convienient

Posted by on 3 Aug. 2023

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Comment from Hotel Management

27 Aug. 2023 by Flames

Hi Lewis, Thank you for taking the time to write us a review. We are so glad you enjoyed your stay and hope to see you again in the future. Kind Regards,Comfort Hotel Flames

5 out of 5
I loved how it wasn’t so modern but it still looked beautiful the bed was very comfortable each meal we received from the hotel was delicious my baby even ate it and he’s fussy, one thing that was a worry for me was how slippery the bath was I almost slipped over a few times even with the mat in the shower it was more of a hazard than help but everything else I loved it will definitely come back again

Posted by on 12 Jun. 2023

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Comment from Hotel Management

13 Jun. 2023 by Raewyn

Thank you Nicole for taking the time to review us, we appreciate your feedback and so glad you enjoyed your stay with us and we look forward to seeing you again

4 out of 5
Expensive for value

Posted by on 20 Apr. 2023

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4 out of 5
Very nice. Comfy bed. Shower head a bit low for me. Actually a hidden gem in Whangārei that I will stay at again

Posted by , from Hamilton on 12 Apr. 2023

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5 out of 5
Service was excellent. Recommend as a great place to stay.

Posted by on 12 Feb. 2023

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5 out of 5
Just stayed one night but ideal for our requirements. Friendly staff and great restaurant.

Posted by on 15 Jan. 2023

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4 out of 5
Property was great, it’s a little old but very well maintained. Staff were all super friendly. The only minus to us was having a shower over the bath, be nice to have that upgraded

Posted by on 6 Jan. 2023

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5 out of 5
It was a great place to stay

Posted by on 19 Oct. 2022

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3 out of 5
The main area is nice so i exspected the rooms to be just as nice but they were average Beds were comfy though Food was ok . Kids menu isnt great and the meals are quite plain my daughter eats well but did not enjoy any of the meals Also order a chicken alfredo and the chicken was off. Wasnt given an apology or nothing considering im pregnant they just offerd me another meal that i had to pay for. I wasnt happy with that honestly i wanted an apology . Over all id give it a 2 1/2

Posted by on 28 Aug. 2022

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Comment from Hotel Management

29 Aug. 2022 by Rae

Thank you for taking the time to review us Jasmine. Your feed back is important to us. Sorry to hear you were unhappy with your food. We do keep very high standards in our kitchen and take it seriously if there is a complaint. we thoroughly checked both your returned food and the rest of that batch of the chicken which is all dated and stored correctly and were satisfied that the chicken was not off. We are completely understanding that you did not enjoy your dish and were more than happy to replace it with your second choice. We sincerely apologize that you and your family did not enjoy their food

About the Comfort Hotel Flames Whangerei

Location 8 Waverley Street, Whangarei, 0110

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Comfort Hotel Flames Whangerei. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 4-star Whangarei hotel is smoke free.

  • 21 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Comfort Hotel Flames Whangerei offers 21 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:00 AM.

Flames Restaurant - This restaurant specializes in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 8:30 PM. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

The front desk at this property is open daily from 7 AM - 8:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No lifts
  • Front desk opens daily at 7 AM
  • Front desk closes daily at 8:30 PM
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 10.00–22.00 per person
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Flames International Hotel Whangarei
  • Flames International Whangarei
  • Flames International
  • Comfort Flames Whangerei
  • Comfort Hotel Flames Whangerei Hotel
  • Comfort Hotel Flames Whangerei Whangarei
  • Comfort Hotel Flames Whangerei Hotel Whangarei

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.