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"Nice and clean room and such a nice lady which helped me check in " More

By a verified traveller on Thu 06 Sep 2018

Hotel Description

Grand Hotel, Whangarei puts you in the heart of Whangarei, steps from Tuatara Gallery and within a 10-minute stroll of Claphams Clock Museum. Highlights at this hotel include 2 bars/lounges, a casino and a restaurant.

All 29 rooms feature free WiFi, flat-screen TVs and portable fans. Additionally, fridges, phones and irons/ironing boards are available.

This hotel offers a nightclub, free WiFi in public areas and luggage storage. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 15-minute walk of this Whangarei hotel include Whangarei Art Museum and Claphams National Clock Museum.

Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$75 per night

Room 47 Family Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Premium Single Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Room 48: Queen's Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Royal Balcony Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Single Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Grand Hotel, Whangarei ratings based on 106 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Hotel, Whangarei

Everyone (76) Business (1) Couples (24) Students (1) Family (3)
4 out of 5

Posted by on 22 Apr. 2019

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4 out of 5
Value for money. Great central location. Has own bathroom and clean comfy bed and tv and electric jug and space in single room..not tiny box..Communal microwave and toaster in hallway Older attractive wood panelled building.key deposit only $20 and returned easily. . This hotel is 2 storey centre city.Great central location.. on Fridays and Saturday some bar noise below..but was fine..had earplugs and limited outside to departure times.

Posted by on 14 Apr. 2019

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4 out of 5

Posted by on 22 Feb. 2019

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3 out of 5
no fan or air-con in rooms rooms view on street at west side very hot

Posted by on 16 Feb. 2019

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Comment from Hotel Management

22 Feb. 2019 by Lesley - Manager

Thanks for staying with us, your comments have been taken into consideration (Fans are available on request)

3 out of 5

Posted by on 6 Feb. 2019

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4 out of 5
Old hotel but clean comfortable rooms in tiown. Bit noisy if music on though.

Posted by on 7 Jan. 2019

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Comment from Hotel Management

17 Jan. 2019 by Les

Thanks for your kind review, next time you come, ask for a room away from the noisy music, we are only too happy to oblige

1 out of 5
The room is very dated. Management allows parties in the hotel until 4am in the morning. The hotel is situated across a gathering place for drunk youths so dont expect to get any sleep.

Posted by on 30 Dec. 2018

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Comment from Hotel Management

19 Jan. 2019 by Les

Hi, all reviews are taken seriously, and this is no exception. I can assure you that this party was a one off and will never happen again. Ask for a back room if you need quiet

2 out of 5
We had the royal balcony. It was covered in broken glass. The room and ensuite bathroom was tidy. The pub is very popular, so expect a lot of noise outside your room all night long

Posted by on 30 Dec. 2018

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Comment from Hotel Management

19 Jan. 2019 by Les

Hi, thanks for staying at the Grand. Unfortunately, idiots, unbeknownst to us had thrown bottles up onto the balcony. Yes sorry, this is a pub and as such can be quite noisy

2 out of 5
Didn't get what we booked, got a twin instead of twin double. Rooms look nothing like photos. It's not bad, is just decidedly average. The bathroom looks great, real retro feel harking back to the 80's. Did like the smell of the thai restaurant. We knew we were paying a cheap price, but felt just a little cheaper than that.

Posted by , from Auckland on 23 Oct. 2018

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4 out of 5
Was a pleasant stay just wasn’t informed of where to park and that once the bar closes the party heads to the street

Posted by , from Gisborne on 22 Oct. 2018

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Comment from Hotel Management

9 Nov. 2018 by les

Sorry about parking, you should have been informed..Yes I'm afraid the partying is out of our control, once the clubs are closed they go to eat at the local pizza place

About the Grand Hotel, Whangarei

Location 2 Bank Street, Whangarei, 0110

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A round-trip airport shuttle (available at scheduled times) is available for a fee. A casino and a nightclub are also featured at Grand Hotel, Whangarei. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Whangarei hotel.

  • 1 building
  • 1 floor
  • 29 guestrooms or units
  • 2 bars or lounges
  • Built in 1886
  • Casino
  • Dining venue
  • Nightclub
  • Conference space
  • Front desk (limited hours)
  • Storage area for luggage
  • Pool or billiards table
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Whangarei (WRE) (8.1 km / 5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grand Hotel, Whangarei offers 29 forms of accommodation with an iron/ironing board and portable fans. Flat-screen televisions are featured in guestrooms. This Whangarei hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and microwaves can be requested.

  • Flat-screen television
  • Fridge
  • Microwave available
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Grand Hotel, Whangarei has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10:30 AM.
The check-in location differs from the property location. To check in, go to Shunters Bar (Public Bar)
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available at scheduled times from 7:30 AM to 7:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after the alternate check-in location public bar is closed must contact this property by telephone for check-in instructions. For more details, please contact the office using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 7 AM - 10:30 AM.
The check-in location differs from the property location. To check in, guests will need to go to Shunters Bar (Public Bar)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered at scheduled times from 7:30 AM to 7:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children 12 and younger are not allowed at this adults-only property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Minimum guest age is 12
  • Cash Deposit Required
  • Caters to adults only

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 400 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 1 per person (one-way)
  • Late check-in fee: NZD 20 for check-in between 10 PM and midnight
  • Late check-out fee: NZD 20 (subject to availability)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Whangarei
  • Grand Whangarei

You should know

  • Grand Hotel, Whangarei offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • This is an adults-only property and guests under 12 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.