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4.6 out of 5

"Nice property with clean modern facilities and heaps of room. Service was a pretty transactional and was disappointed to be told at check in that dinn ... " More

By a verified traveller on Sat 25 Jun 2022

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Hotel Description

The Charles Boutique Hotel & Dining places you in the center of Wagga Wagga, within just a 15-minute stroll of Wagga Wagga Civic Theatre and National Glass Art Gallery. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

The fine-dining restaurant, The Charles Dining Room, serves international cuisine and is open for breakfast and dinner. Additionally, you'll find an outdoor swimming pool, free WiFi in public areas, and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of free self parking.

Places within a 15-minute walk of this 4-star Wagga Wagga hotel include Wagga Wagga Visitor Information Centre and Victory Memorial Gardens.

Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$136* Per night/room 12 Aug. - 13 Aug.

Family Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Four Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 8 Max

Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Three Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 8 Max

Superior King Twin

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Charles Boutique Hotel & Dining ratings based on 411 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Charles Boutique Hotel & Dining

Everyone (222) Couples (101) Business (1) Family (83)
3 out of 5
Nice property with clean modern facilities and heaps of room. Service was a pretty transactional and was disappointed to be told at check in that dinner was fully booked and no breakfast was available.

Posted by on 25 Jun. 2022

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Comment from Hotel Management

27 Jun. 2022 by Receptionist

Good Morning Nick, Thank you for your feedback. We will take this onboard and improve our services. We hope you stay again with us soon and we can provide you with exceptional service. Kind Regards, The Charles Team

3 out of 5
A bit over priced

Posted by on 14 Jun. 2022

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Comment from Hotel Management

20 Jul. 2022 by The Charles

Hi Ian, Thank you for your review. I have let management know so we can put some strategies in place for rates. Kind Regards, The Charles

5 out of 5
Apartment was spacious and clean. Comfortable bed and lounge area

Posted by on 28 May 2022

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Comment from Hotel Management

27 Jun. 2022 by Reception Team

Hi Taryn, Thank you for your kind review. Kind Regards, The Charles Team

5 out of 5
Stayed here several times alone and with family. Always great.

Posted by on 24 May 2022

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Comment from Hotel Management

20 Jul. 2022 by The Charles

Hi Georgina, Thank you so much for your review! We hope to welcome you back soon. Kind Regards, The Charles Team

5 out of 5
everything

Posted by on 22 May 2022

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Comment from Hotel Management

20 Jul. 2022 by The Charles

Hi Narbir, Thank you so much for your review!

4 out of 5
The quietest place we’ve stayed in ages. Lovely clean room, exceptionally quiet and very warm and comfortable.

Posted by on 22 May 2022

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Comment from Hotel Management

20 Jul. 2022 by The Charles

Hi Debra, Thank you so much for your review! We hope to accommodate you again soon. Kind Regards, The Charles Team

5 out of 5
DINING AND BREAKFAST WERE EXCELLENT. rOOM WAS ROOMY, CLEAN AND WELL FITTED.

Posted by on 19 Mar. 2022

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4 out of 5
very conveniently located to CBD and clean hotel.

Posted by on 13 Mar. 2022

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4 out of 5
Fabulous and comfy king size bed and very quiet room so slept well both nights. Clean and spacious room close to the centre of town with easy access to riverside walking trails. The pool area was not so inviting so didn’t make use of it. Otherwise great.

Posted by on 23 Feb. 2022

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4 out of 5
We were in unit 17 for two nights banging between wall bed end. Not sure if it was an animal ??? Was not told until we checked in that there was no chef for breakfast/restaurant so we had to turn around and go shopping for breakfast 😂😂

Posted by on 26 Jan. 2022

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About the The Charles Boutique Hotel & Dining

Location 82 Tarcutta Street, Wagga Wagga, NSW 2650

Property Features

There's a restaurant on site. Public spaces have free WiFi and wired Internet. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at the business-friendly The Charles Boutique Hotel & Dining. Self parking is free. This 4-star Wagga Wagga hotel is smoke free.

  • 1 floor
  • 31 guestrooms or units
  • Built in 1990
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Wagga Wagga Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

The Charles Boutique Hotel & Dining offers 31 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

The Charles Dining Room - This fine-dining restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 9:00 PM
  • Sunday - Sunday: 8:00 AM - 4:00 PM
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 9:00 PM
  • Sunday - Sunday: 8:00 AM - 4:00 PM
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Number of children who can stay for free – 12
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 4 and AUD 30 for adults, AUD 4 and AUD 20 for children (approximately)
  • Crib (infant bed) fee: AUD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Charles Sturt Suites Wagga Wagga
  • Best Western Plus Charles Sturt Suites Apartments Wagga Wagga
  • Best Western Plus Charles Sturt Suites Apartments
  • Best Western Plus Charles Sturt Suites
  • The Charles Boutique & Dining
  • Charles Sturt Suites Apartments
  • The Charles Boutique Hotel Dining

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.