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4.6 out of 5

"We loved the excellent water pressure in the shower and the cleanliness of our room. The air conditioning was quiet and efficient. It would be excelle ... " More

By a verified traveller on Wed 25 Jan 2023

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Hotel Description

The Charles Boutique Hotel & Dining places you in the center of Wagga Wagga, within just a 15-minute stroll of Wagga Wagga Civic Theatre and National Glass Art Gallery. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The fine-dining restaurant, The Charles Dining Room, serves international cuisine and is open for breakfast and dinner. Additionally, you'll find free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 9:30 AM.

Places within a 15-minute walk of this 4-star Wagga Wagga hotel include Wagga Wagga Visitor Information Centre and Victory Memorial Gardens.

Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$154* Per night/room 1 Feb. - 2 Feb.

Family Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Four Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 8 Max

Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Three Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 8 Max

Superior King Twin

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Charles Boutique Hotel & Dining ratings based on 427 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Charles Boutique Hotel & Dining

Everyone (227) Couples (106) Business (1) Family (88)
5 out of 5
We loved the excellent water pressure in the shower and the cleanliness of our room. The air conditioning was quiet and efficient. It would be excellent if the shower had a hand-held shower head.

Posted by on 25 Jan. 2023

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Comment from Hotel Management

26 Jan. 2023 by Reception Team

Thank you for your great review! We are so glad you enjoyed your stay!

2 out of 5
It was too much lower than our expectation.

Posted by on 10 Jan. 2023

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Comment from Hotel Management

10 Jan. 2023 by The Charles Reception Team

Hello Hassan,Thanks for your review. We sincerely apologize that your visit with us was not up to standard. If you would like to further discuss this feedback don't hesitate to reach out.

5 out of 5
Great!

Posted by on 1 Jan. 2023

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Comment from Hotel Management

9 Jan. 2023 by The Charles Team

Hi Rory, Thank you for your review! We are happy to hear you enjoyed your stay.

4 out of 5
Paid a small fortune for 2 bedroom apartment. Cracks in walls, painted over mould and no AC in the bedrooms is not what you expect at this price point.

Posted by on 29 Dec. 2022

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Comment from Hotel Management

30 Dec. 2022 by The Charles Team

Hi Sean, Thank you for your review, we appreciate the time you have taken to provide us with this feedback. We are in the process of upgrading and renovating our apartments to improve the experience, as well as upgrading the Airconditioning system to improve comfort. We apologize that your stay was not up to our high standards. Sincerest Apologies, The Charles Team

5 out of 5
First time styed here and will be back again. Staff were excellent, food delicious and rooms more than comfortable.

Posted by on 12 Dec. 2022

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Comment from Hotel Management

12 Dec. 2022 by The Charles Reception Team

Hi Terence,We are so glad to hear you enjoyed your experience with us, we hope to see you again soon.

5 out of 5

Posted by on 22 Nov. 2022

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5 out of 5
Everyone that I had dealings with went Above and beyond to make our stay pleasant. Would thoroughly recommend to anyone. Most enjoyable stay

Posted by on 21 Nov. 2022

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Comment from Hotel Management

21 Nov. 2022 by The Charles Reception Team

Hi Greg,Thanks so much for your review! We are so glad that you enjoyed your stay with us.

5 out of 5
The king bed was very spacious and comfortable. The room clean and quiet. I felt safe leaving the window open at night as the rooms open onto an enclosed parking area accessible only by driving past reception. The reception staff were friendly and efficient. The mini bar in the room was well stocked. the shower clean and good water pressure. The venue is three blocks walk from the main street of Wagga, where there is an abundance of eateries. We didn't eat at the restaurant, but there were quite a few people eating there. Nice spot for drinks downstairs too. We will definitely stay here next time we stay over in Wagga.

Posted by on 9 Nov. 2022

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Comment from Hotel Management

18 Nov. 2022 by The Charles Team

Hi Amanda, Thank you for your review! We hope to welcome you back soon.

5 out of 5
Nice clean room.

Posted by on 17 Oct. 2022

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Comment from Hotel Management

22 Oct. 2022 by The Charles Team

Hi David, Thank you for your review! We hope to welcome you back in the future.

5 out of 5

Posted by on 15 Oct. 2022

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About the The Charles Boutique Hotel & Dining

Location 82 Tarcutta Street, Wagga Wagga, NSW 2650

Property Features

There's a restaurant on site. Public spaces have free WiFi and wired Internet. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at the business-friendly The Charles Boutique Hotel & Dining. Self parking is free. This 4-star Wagga Wagga hotel is smoke free.

  • 1 floor
  • 31 guestrooms or units
  • Built in 1990
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Wagga Wagga Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

The Charles Boutique Hotel & Dining offers 31 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Pillowtop beds feature premium bedding. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

The Charles Dining Room - This fine-dining restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 9:00 PM
  • Sunday - Sunday: 8:00 AM - 4:00 PM
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 9:00 PM
  • Sunday - Sunday: 8:00 AM - 4:00 PM
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Number of children who can stay for free – 12
  • Debit cards
  • Staffed front desk
  • Children stay free: Maximum age 0
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 4 and AUD 30 for adults, AUD 4 and AUD 20 for children (approximately)
  • Crib (infant bed) fee: AUD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Charles Sturt Suites Wagga Wagga
  • Best Western Plus Charles Sturt Suites Apartments Wagga Wagga
  • Best Western Plus Charles Sturt Suites Apartments
  • Best Western Plus Charles Sturt Suites
  • The Charles Boutique & Dining
  • Charles Sturt Suites Apartments
  • The Charles Boutique Hotel Dining

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.