See all properties
Save

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Photo gallery for Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

3 outdoor pools, free pool cabanas, pool umbrellas
3 outdoor pools, free pool cabanas, pool umbrellas
Children’s activities
Front of property – evening/night
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
  • Spa pool
  • Parking included
The current price is AU$359
includes taxes & fees
14 May - 15 May

Explore the area

View map
Av. Ernesto Coppel Campana 201, Mazatlán, SIN, 82110
  • Place, Mazagua Aquatic Park
    ‪5 min drive‬
  • Place, Witches Beach
    ‪6 min drive‬
  • Place, Marina Mazatlan Golf Course
    ‪10 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Master Suite Ocean View

In-room dining

Master Suite Ocean View

8.8 out of 10
Excellent
(16 reviews)
  • Partial ocean view
  • 39 sq m
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Junior Suite Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite Ocean View

8.6 out of 10
Excellent
(40 reviews)
  • Partial ocean view
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Mazatlán

A luxury stay in Mazatlán awaits you at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive. You'll be 1.9 km (1.2 mi) from Witches Beach and 2 km (1.2 mi) from Mazagua Aquatic Park. Highlights at this all-inclusive property include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Armonia Spa can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The fine-dining restaurant, La Cordeliere, serves international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find free cabanas, and enjoy the 2 outdoor tennis courts and gym. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. There's also free valet parking, along with the convenience of a free area shuttle. .Within a 30-minute drive of this 4.5-property class Cerritos property, attractions include The Mazatlan Malecón and Plaza Machado.

What's nearby

  • Mazagua Aquatic Park - 5 min drive - 2.3 km
  • Witches Beach - 6 min drive - 3.1 km
  • Marina Mazatlan Golf Course - 10 min drive - 5.0 km
  • Bula - 12 min drive - 7.7 km
  • Cerritos Beach - 14 min drive - 7.7 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 29 min drive

Restaurants

  • ‪Sport Bar - ‬17 min walk
  • ‪Las Gaviotas - ‬4 min drive
  • ‪Las Tres Islas - ‬17 min walk
  • ‪Tabasco - ‬20 min walk
  • ‪Kelly's Bar - ‬13 min walk

About this property

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Enjoy the complimentary cabanas and sunloungers for a relaxing day at the beach. At Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a children's pool, outdoor tennis courts and a hot tub. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Mazatlán property.

  • 378 guestrooms or units
  • 15 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offers 378 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Accommodation at this 4.5-star property has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Mazatlán property provides complimentary wireless Internet access. LED televisions come with premium satellite channels and pay-per-view films. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Armonia Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

5 outdoor pools, pool umbrellas, pool loungers
Hotel Riu Emerald Bay - All Inclusive
Cerritos
  • Pool
  • Spa pool
  • Breakfast included
  • All-inclusive
4.2 out of 5, Very good, 2,278 reviews
Hotel Riu Emerald Bay - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Deli I and II
  • Emerald Grill
  • La Cordeliere
  • Sunset Grill
  • The Bistro

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • Snorkelling
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 15 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emerald Bay Pueblo Bonito
Emerald Bay Resort
Pueblo Bonito Emerald
Pueblo Bonito Emerald Bay
Pueblo Bonito Emerald Bay Mazatlan
Pueblo Bonito Emerald Bay Resort
Pueblo Bonito Emerald Bay Resort Mazatlan
Pueblo Bonito Resort Emerald Bay
Emerald Bay Mazatlan
Mazatlan Emerald Bay
Pueblo Bonito Emerald Bay Hotel Mazatlan
Pueblo Bonito Emerald Bay Resort All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort All Inclusive
Pueblo Bonito Emerald Bay All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Mazatlán

Frequently asked questions

What is the cancellation policy at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

As of 10 May 2026, prices found for a 1-night stay for 2 adults at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive on 14 May 2026 start from AU$359, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yep, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

The closest beach to Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is Olas Altas Beach (13.7 km).

Is there a spa on site at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yep, Armonia Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have a pool?

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive.

Is Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is a hit with families.

Is there a free airport shuttle available at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

No, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

No, pets and service animals are not allowed.

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1012 reviews
Rating 8 - Good. 199 out of 1012 reviews
Rating 6 - Okay. 97 out of 1012 reviews
Rating 4 - Poor. 44 out of 1012 reviews
Rating 2 - Terrible. 35 out of 1012 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Dominik

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Front desk staff wasn’t very welcoming, the only nice customer service and where we felt comfortable was in the morning for breakfast and dinner. Other than that rest of the staff wasn’t very welcoming or nice. we try to spend most of our time out of the hotel due to not feeling welcomed
Stayed 3 nights in Feb 2026

6/10 Okay

marcos

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The facilities are very good and clean. What has changed since my last visit is the variety and quality of the food; this may be due to the economy or the lack of tourism. The system is "all-inclusive," including services and taxes. The staff has a way of ambushing guests to collect more money for services already paid for. If the credits are not used, they remain unrefunded because the employees cover for each other, and the credit is never returned.
Stayed 3 nights in Feb 2026

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, property conditions & facilities
We had a great stay. The property is beautiful and our suite was lovely. We had just a couple of minor complaints.There is no hair conditioner provided, and none available, apparently. Our shower didn't drain well, and we were standing in ankle deep water during showers. Some of the food in the Bistro was bad (chicken shawarma sandwich and tortilla soup). Also, I left a shirt behind in the room, and felt that not enough was done by the staff to help locate it when I called.
Stayed 2 nights in Jan 2026

10/10 Excellent

Zandra Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Jan 2026

8/10 Good

Gorden

Stayed 9 nights in Jan 2026

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Is very good
Stayed 3 nights in Jan 2026

6/10 Okay

Marco

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was outdate durty and molded Too old
Stayed 1 night in Jan 2026

10/10 Excellent

Jose Misael

Stayed 3 nights in Jan 2026

10/10 Excellent

Heidi

Liked: Cleanliness, property conditions & facilities
Love this place! It’s beautiful- 3 pools, spotless grounds, amazing plants and landscaping, food is delicious, Jose at pool service was top notch, the spa is next level and all the staff was amazing!
Stayed 7 nights in Dec 2025

2/10 Terrible

Kiara Y

Stayed 1 night in Jan 2026

8/10 Good

John Craig

Travelled with partner
Liked: Cleanliness
Yes. Room clean and staff were fine. Not overly friendly like when in Cabo.
Stayed 4 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great spa. Relaxing environment. Good food.
Stayed 14 nights in Dec 2025

8/10 Good

Veronica

Stayed 3 nights in Jan 2026

8/10 Good

Andrew

Travelled with family
The staff was friendly, the food was good, and the selection of pools was nice.

8/10 Good

Abram

Stayed 3 nights in Dec 2025

10/10 Excellent

Karina

Stayed 4 nights in Dec 2025

10/10 Excellent

Oscar Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very clean and well maintained. Excellent beds, and huge suites with kitchen, though you don’t need it because of the all inclusive plan. But this is a premium resort I think is the best in Mazatlan!
Stayed 4 nights in Dec 2025

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely gardens, pool and beach. Bistro restaurant staff and food great. Room very large with good views. Bed and shower great. Drink quality not impressive, cheap spirits and service ends early. Overall great place once aware of timings etc. tip you can keep your wrist band and go to aquarium
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
My favorite place ever been going for 20+ years
Stayed 7 nights in Dec 2025

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great customer service and the food was great
Stayed 3 nights in Dec 2025

10/10 Excellent

Migdalia

Stayed 3 nights in Dec 2025

8/10 Good

Gloria Maria, Palmdale

Travelled with family
Liked: Cleanliness, staff & service
The rooms were outdated we asked for an Oceanfront view got partial.
Stayed 4 nights in Nov 2025

6/10 Okay

Aminmohamed

Stayed 7 nights in Dec 2025

8/10 Good

Tyler

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
I liked the place, was a bit dated. Beach access was weird and not really a beach in front. Pool was awesome, food was good in the 2 restaurants aside from the buffet. Staff was mostly good. One guy Rodrigo at the front desk was super helpful when my wife lost her AirPods, he not only found them but had them delivered to another friend from our city in Mazatlan. He was awesome!
Stayed 9 nights in Nov 2025

10/10 Excellent

Janice Margaret

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, very friendly and helpful. Halberto at the pool was an amazing waiter very friendly and quick to help. Buffet was not great, too many things covered in sauces. Would be good to have a better selection of meat, cheese, and fruit not every can eat spicy foods.
Stayed 14 nights in Nov 2025