2/10 Terrible
Raymond
2 May 2025
This is singularly the worst experience I've ever had with a hotel anywhere in the world in my entire life. I'm 60 years old. There was no hospitality on display anywhere when I tried to check in. Bottom line is they didn't have the room I booked and they knew it but still tried to pass off a different room to me which was the last room they had available when I showed up. It wreaked of smoke or vape and when I balked they told me I could go their sister hotel (in a different town) or cancel the reservation which is what I opted to do. It's now been more than a month and they still haven't refunded my money despite several assurances from both the original check in agent, and their "manager", Rabin, that it's in process. I ended up staying at Lejas and it was fabulous. I will never set foot in Old Crow again unless the Police are with me filing a report.
Raymond
Stayed 1 night in Mar 2025