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4.4 out of 5

"Friendly staff , Very helpful , clean , well situated " More

By a verified traveller on Mon 02 Nov 2020

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Hotel Description

At Ramada Hervey Bay you'll be within just a 10-minute stroll of Great Sandy Straits Marina and Great Sandy Strait. Highlights at this hotel include in-room free WiFi, free Internet, and balconies.

All 86 rooms feature flat-screen TVs with digital channels, and you can enjoy coffee/tea makers, free local calls, and safes. Minibars provide refreshments, and room service makes dining in an option. Premium bedding and free toiletries are nice touches to enhance your stay. Hair dryers, irons/ironing boards, and desks are also available.

The restaurant, Smokey Joes Cafe, serves local and international cuisine and is open for breakfast and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, fitness center, spa tub, and pool loungers. Business amenities include a meeting room and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 9 AM. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4-star Urangan hotel include Reefworld Aquarium and Urangan Pier.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$141* Per night/room 30 Nov. - 1 Dec.

Studio - Unserviced

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom - Unserviced

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ramada Hervey Bay ratings based on 418 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ramada Hervey Bay

Everyone (319) Couples (65) Family (34)
4 out of 5

Posted by on 7 Nov. 2020

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Comment from Hotel Management

8 Nov. 2020 by Kyra

Thank you for your kind feedback and we are glad you enjoyed your stay. Kind regards,

5 out of 5
Friendly staff , Very helpful , clean , well situated

Posted by on 2 Nov. 2020

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Comment from Hotel Management

6 Nov. 2020 by Kyra

Thank you for your kind feedback and we are glad you enjoyed your stay. Kind regards,

5 out of 5
Pool access straight from your rooms, large rooms with big balconies or patio

Posted by , from Brisbane on 26 Oct. 2020

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Comment from Hotel Management

30 Oct. 2020 by Kyra

Thank you for your kind feedback and we are glad you enjoyed your stay. Kind regards,

5 out of 5
Rooms lovely and clean and thought of everything. I didn’t like that smoking was in all rooms as we could smell it on the balcony while having dinner.

Posted by , from Townsville on 23 Oct. 2020

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Comment from Hotel Management

30 Oct. 2020 by Kyra

Thank you for your feedback, we have taken into account what you have said and we do hope you enjoyed your stay otherwise. Kind regards,

5 out of 5

Posted by on 22 Oct. 2020

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Comment from Hotel Management

30 Oct. 2020 by Kyra

Thank you for your kind feedback and we are glad you enjoyed your stay. Kind regards,

4 out of 5
The shower was blocked and toilet seat broken no one fixed this for us we only stayed for 2 night I feel it should have been delt with asap

Posted by , from Hervey bay on 14 Oct. 2020

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Comment from Hotel Management

15 Oct. 2020 by Kyra

Thank you for your feedback, we have taken into account what you have said and we do hope you enjoyed your stay otherwise. Kind regards,

5 out of 5
The heated pools and spa are the highlight of the Ramada. The entire place is very clean and well maintained. Free movies on the television was a nice touch. As well as easy parking. The bed was the only letdown with body impressions within the mattress.

Posted by , from Gympie on 5 Oct. 2020

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Comment from Hotel Management

10 Oct. 2020 by Kyra

Thank you for your feedback, we will take into account what you have said and we are glad you enjoyed your stay otherwise. Kind regards,

4 out of 5
Nice place, but starting to need a refurb. Perfect location to harbour

Posted by on 4 Oct. 2020

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Comment from Hotel Management

10 Oct. 2020 by Kyra

Thank you for your feedback, we will take into account what you have said and we are glad you enjoyed your stay otherwise. Kind regards,

4 out of 5
Stayed for 2 nights. Room was clean and staff friendly and helpful. Would be happy to stay again.

Posted by , from Lockyer Valley on 3 Oct. 2020

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Comment from Hotel Management

10 Oct. 2020 by Kyra

Thank you for your kind feedback and we are glad you enjoyed your stay. Kind regards,

5 out of 5
We loved staying here. Great place & lovely staff.

Posted by on 21 Sep. 2020

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Comment from Hotel Management

24 Sep. 2020 by Kyra

Thank you for your kind feedback and we are glad you enjoyed your stay. Kind regards,

Property Features

Ramada Hervey Bay offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a meeting room and limo/town car service. Tour/ticket assistance, barbecue grills, and a garden are also featured at the business-friendly Ramada Hervey Bay. Free self parking is available. This 4-star Hervey Bay hotel is smoke free.

  • 86 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Hervey Bay, QLD (HVB) (5.4 km / 3.4 mi)
  • Parking: Free self parking

Room Amenities

Ramada Hervey Bay offers 86 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Hervey Bay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9 AM.

Smokey Joes Cafe - This restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 6 AM - 9 PM
  • Sunday - Sunday: 7 AM - 7 PM
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 6 AM - 9 PM
  • Sunday - Sunday: 7 AM - 7 PM
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Daily housekeeping is not included in all rate plans.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Gloves are available for guests
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 20 per person (approximately)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hervey Bay Ramada
  • Ramada Hervey Bay
  • Ramada Hotel Hervey Bay
  • The Ramada Hotel Hervey Bay
  • The Ramada Resort Hervey Bay, Fraser Coast
  • Ramada Hervey Bay Hotel Urangan
  • Ramada Hervey Bay Hotel
  • Ramada Hervey Bay Urangan
  • Ramada Hervey Bay Hotel
  • Ramada Hervey Bay Urangan
  • Ramada Hervey Bay Hotel Urangan

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.