"Didn't like that the air con wasn't on before we got there and the only air con is in the lounge room. We had to drag the mattress out to the lounge ... " More
You can enjoy a flat-screen TV with digital channels, and each apartment features a DVD player, a coffee/tea maker, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. An iron/ironing board and free toiletries are also available. Weekly housekeeping is available.
Enjoy the sauna and pool loungers. Other amenities include a garden, a computer station, and barbecue grills. There's also the convenience of free self parking.
Sights within a 15-minute walk of this Urangan aparthotel include Reefworld Aquarium and Urangan Pier.
15 Mar. 2024 by Breakfree Team
Hi Ian,We appreciate your feedback regarding the air conditioning. We apologise for any discomfort you experienced due to no pre-cooling of the apartment. Ian should you visit us again, please do not hesitate to let our friendly team know you would like the AC left on ready for your arrival. Unfortunately our apartments are only equipped with air conditioning units in the lounge rooms and ceiling fans in the bedrooms. We have certainly experienced some high temperatures this year already. I do hope you enjoyed the wonderful location we have and amazing views.
31 Jan. 2024 by Kat
Dear Kellie, Thank you for your review and we are delighted that you enjoyed the location of our BreakFree Great Sandy Straits Hervey Bay property. We are glad to hear that the one bedroom unit was comfortable and that you were able to have a lovely view of the water from your bedroom despite unit being a little tiered and needing a revamp and furniture change. We apologize if there was an issue with tripped electricity, we have later investigated and found fault, so we thank you for promptly reporting it to the reception. We also were able to fix the issue with fan. Your feedback is noted and appreciated. Thank you again for your review. We look forward to serving you again in the future!Sincerely,BreakFree Great Sandy Straits Hervey Bay Management
31 Jan. 2024 by Kat
Dear Marcel,Thank you for the review of our hotel! We are taking your feedback on board. Sincerely,Kat
27 Sep. 2023 by Kat
Dear Tegan, Thank you for taking the time to tell us about your experience at the BreakFree Great Sandy Straits Hervey Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the following problems: stairwell carpet, old brochures, a stain on blanket and prevent future occurrence.One of our tennis courts is permanently closed due to tree root damage, however one tennis court is open. Boardwalk by the marina - is not resort's property. Tennis and table tennis equipment can be booked and borrowed from reception. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
27 Sep. 2023 by Kat
Dear Brett,Thank you for the great review of our resort, sounds like we ticked all the boxes for you.
30 Aug. 2023 by Kat
Thanks for lovely feedback Jane. We are glad that you enjoyed your stay and hope to see you again very soon.
3 Aug. 2023 by Kat
Dear Erica,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reception Team
3 Aug. 2023 by Kat
Dear Kayla,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short - broken blinds,stains. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Reception team
BreakFree Great Sandy Straits offers its guests 2 outdoor swimming pools and a sauna. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at the family-friendly BreakFree Great Sandy Straits. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Hervey Bay aparthotel.
Free self parking
BreakFree Great Sandy Straits offers 44 air-conditioned accommodations with DVD players and coffee/tea makers. Rooms open to balconies. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. 30-inch flat-screen televisions come with digital channels. Housekeeping is provided weekly.
Special check-in instructions:
The front desk is open during the following times:
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
This property's front desk is open during the following times:
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. The property is professionally cleaned. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.