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4.6 out of 5

"New fresh and clean, large apartment. " More

By a verified traveller on Sun 23 May 2021

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Hotel Description

A luxury stay in Sunshine Coast awaits you at The Sebel Twin Waters. Within a 30-minute stroll, you'll find Mudjimba Beach and Twin Waters Golf Club. Highlights at this beach aparthotel include 2 outdoor swimming pools, a water park, and a restaurant.

Each apartment features a washer/dryer, WiFi, and a TV. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A separate tub and shower, a coffee/tea maker, and in-room massages are also available. Weekly housekeeping is available.

A day of pampering can include deep-tissue massages, hot stone massages, and body wraps along with aromatherapy and mani/pedis. At the aparthotel's own poolside bar or lounge bar, you can enjoy a drink. Enjoy the fitness center, kids' club, and pool loungers as well as access to mini golf. Plus you'll find a coffee shop/café, a game room, and a garden. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site.

Places within a 30-minute drive of this 4.5-star Twin Waters aparthotel include Maroochydore Beach and Sunshine Plaza.

Apartment, 2 Bedrooms, Lagoon View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

4 Bedroom Beach House

Bed Count 1 King Bed Maximum Occupancy 9 Max

Apartment, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

3 Bedroom Beach House

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

House, 3 Bedrooms, Lagoon View

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

The Sebel Twin Waters ratings based on 214 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Sebel Twin Waters

Everyone (55) Couples (15) Family (144)
4 out of 5

Posted by on 24 May 2021

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5 out of 5
New fresh and clean, large apartment.

Posted by on 23 May 2021

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4 out of 5
Lovely setting, friendly staff but property was starting to look a little tired and dirty. Pools probably too small for a property this size. Great if you're looking for a self-catering beach holiday, not a full on resort experience

Posted by on 19 Mar. 2021

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4 out of 5
Excellent service. Great place to spend the weekend.

Posted by on 20 Feb. 2021

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4 out of 5
Apartment was spacious. Great view with close pool. Great balcony with table and chairs.

Posted by on 22 Jan. 2021

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Comment from Hotel Management

31 Jan. 2021 by Nicole

Thank you very much for your review! It is always great to hear positive feedback from our guests. We are so glad that you enjoyed your stay with us! We hope to see you again in the future!

5 out of 5

Posted by on 9 Jan. 2021

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Comment from Hotel Management

16 Jan. 2021 by Nicole

Thank you very much for your review! We are so glad that you enjoyed your stay with us. We look forward to seeing you again in the future!

5 out of 5
The 3 bedroom apartment was larger than expected with 2 balconies and the kitchen was very well equipped. The pool areas were clean and not crowded and the check in and out was fast and efficient. The email communication regarding final payment was a little disjointed and my call was not returned but this was quickly sorted by the manager and we had an early check in which was great.

Posted by , from Rothwell on 19 Oct. 2020

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3 out of 5

Posted by on 30 Sep. 2020

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4 out of 5
We had a love stay. Staff were friendly and we arrived and got an immediate upgrade to top floor apartment with lagoon view. Thank you for a lovely stay. 😊

Posted by on 28 Sep. 2020

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4 out of 5
We stayed in room 112. It is dated but it was spaces & comfortable, has a fully equipped kitchen and bathrooms. Close to beach access and the resort was lovey, the kids loved kayaking and the pools. Our parking lot was very tight and in an awkward corner we ended up dinting our car while parking. It was a shame. Other then that it was it was a love stay.

Posted by on 29 Jun. 2020

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of The Sebel Twin Waters, you'll find 2 outdoor swimming pools, a water park (surcharge), and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Tour/ticket assistance, barbecue grills, and an arcade/game room are also featured at the luxury The Sebel Twin Waters. Self parking is free. This 4.5-star Sunshine Coast aparthotel is smoke free.

  • 78 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Kitchen
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Miniature golf on site
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Sebel Twin Waters offers 78 accommodations with washers/dryers and coffee/tea makers. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and hair dryers. This Sunshine Coast aparthotel provides wireless Internet access for a surcharge. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Massage in room (surcharge)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

The Sebel Twin Waters has a restaurant on site.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 4:30 PM. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 8:30 AM - 4:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • No cots (infant beds) available
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 48 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 28.00 for adults and AUD 14.00 for children (approximately)
  • Fee for in-room wireless Internet: AUD 30.00 per week (rates may vary)
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sebel Twin Waters Apartment
  • Grand Mercure Twin Waters
  • Twin Waters Grand Mercure
  • Grand Mercure North Shore Twin Waters Apartments Hotel Mudjimba
  • Grand Mercure Apartments Twin Waters Apartment
  • Sebel Twin Waters
  • The Sebel Twin Waters Aparthotel
  • The Sebel Twin Waters Twin Waters
  • The Sebel Twin Waters Aparthotel Twin Waters

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.