4.6 out of 5

"Had a get together with family grandson has just finished chemo after 3 long years of treatment. They live in marchydore. We travelled all day to get ... " More

By a verified traveller on Sun 24 Jun 2018

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Hotel Description

A luxury stay in Twin Waters awaits you at The Sebel Twin Waters. Within just a 15-minute stroll, you'll find Aqua Fun Park Twin Waters and Mudjimba Beach. Highlights at this beach property include 2 outdoor swimming pools, a water park and a restaurant.

Each apartment features WiFi, a TV and a separate tub and shower. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A coffee/tea maker, in-room massages and a hairdryer are also available.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. At the apartment's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the fitness centre, kids' club and pool loungers as well as access to mini golf. Additionally, you'll find a coffee shop/café, a games room and a garden. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site.

Places within a 15-minute drive of this 4.5-star Twin Waters property include Twin Waters Golf Club and Maroochydore Beach.

Standard Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$210 per night

Standard Apartment

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Standard Apartment

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Sebel Twin Waters ratings based on 202 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Sebel Twin Waters

Everyone (50) Couples (15) Family (138)
3 out of 5
Reception staff where abrupt also the receptiom was not open on sunday at the noted times when we had to check out

Posted by on 1 Jul. 2019

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5 out of 5
Large lagoon was fantastic. Fun and also scenic. With a longer stay I hope to try the Catamarans with the kids. But kayaks were very enjoyable to use. We never knew the lagoon with the larger water park so we fortunately did not have that expectation. Also the walking paths were a good size around the complex for a decent walk, and also nicely landscaped. Available free WIFI is great and the Foxtel variety good for the wet nights in we had to relax in front of a show we hadn’t seen already. Perhaps only suggestion would be to repair old umbrellas at pool to provide more shade for parents supervising kids.

Posted by on 22 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Sebel Twin Waters

Thank you for your feedback, and we are glad that you enjoyed the water sports available at the Novotel. Your comments regarding the pool umbrellas have been forwarded to the relevant department

5 out of 5

Just beautiful appartments and lovely walkway and

Had a get together with family grandson has just finished chemo after 3 long years of treatment. They live in marchydore. We travelled all day to get there but had a lovely time together. Hope to come back soon. Hopefully we can afford to stay longer next time. Thank you Elizabeth Fritsch

Posted by on 24 Jun. 2018

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Comment from Hotel Management

27 Jun. 2018 by Sharron

Dear Elizabeth, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback and I am so pleased you enjoyed your quality family time. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Sharron

5 out of 5

Good place for our family to meet

Easy check in. Comfortable accommodation that was convenient for a family to get together before a family funeral. Not too far to shops etc.

Posted by , from HB on 14 Jun. 2017

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4 out of 5

Family weekend away

Pros: Quiet Apartment
Cons: A in room book with instructions for use of things.
Location: The shop at Twin Waters is Super expensive but convienient.The Katamarans on the water were great.
Staff were nice. Apartment 69 that we stayed in was nice and central. I must say though for the price we paid it was looking very tired. The room the kids staed in the walls were filthy, blinds did not pull up or down and there was no cross ventilation. The weekend was humid but there were breezes outside but due to the apartments loation and the fact that there as no cross wind ventilation we had to have air coditioning going 24/7 which for us is not something we enjoyed. Some of the furnishing were tired and need replacing. The use of the facilities at Twin Waters was a bonus staying in this location.

Posted by , from Gold Coast on 21 Nov. 2015

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5 out of 5

Fantastic stay for family weekend

The 3 bedroom apartment was huge with a lovely balcony and view. Close to the Novotel facilities. Very well set up with everything we needed. Loved it.

Posted by , from Bris on 5 Aug. 2015

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4 out of 5

Posted by on 9 Feb. 2015

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5 out of 5
Pros: Everything was brilliant
Cons: Leaving
Location: Outstanding
Facilities: Home away from home; Value: Affordable; Service: Outstanding; Cleanliness: Immaculate;

Posted by , from Australia - QLD - Brisbane on 6 Feb. 2015

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5 out of 5
Pros: Everything
Cons: Nothing

Posted by , from Australia - VIC - Melbourne on 1 Feb. 2015

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5 out of 5
Pros: The view and air con
Cons: Nothing!
a great place to stay fully self contained plenty of room with the facitiies across the water of the resort!

Posted by , from Australia - NSW - Sydney on 28 Jan. 2015

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Property Features

As a guest of The Sebel Twin Waters, you'll find 2 the outdoor swimming pools, a water park (surcharge), and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A BBQ, an arcade/games room, and gift shops/news stands are also featured at the luxury The Sebel Twin Waters. Self parking is free. This 4.5-star Twin Waters apartment is smoke free.

  • 78 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Kitchen
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Miniature golf on site
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Maroochydore, QLD (MCY-Sunshine Coast) (5.6 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

The Sebel Twin Waters offers 78 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower. In-room wireless Internet access is available for a surcharge.

  • In-room kitchen
  • Television
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

The Sebel Twin Waters has a restaurant on site.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 4:30 PM.

The front desk at this property is open daily from 8:30 AM - 4:30 PM.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 28.00 for adults and AUD 14.00 for children (approximately)
  • Fee for in-room wireless Internet: AUD 30.00 per week (rates may vary)
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Mercure Apartments Twin Waters Apartment
  • Sebel Twin Waters Apartment
  • Grand Mercure Apartments
  • Grand Mercure North Shore Twin Waters Apartments Hotel Mudjimba
  • Sebel Twin Waters
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.