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4.6 out of 5

"Swimming pools, not much shower water pressure. Apart from that a very nice stay. " More

By a verified traveller on Mon 16 Mar 2020

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Hotel Description

A luxury stay in Twin Waters awaits you at The Sebel Twin Waters. You'll find Aqua Fun Park Twin Waters a few steps away and Mudjimba Beach within a 15-minute stroll. Highlights at this beach aparthotel include 2 outdoor swimming pools, a water park, and a restaurant.

Each apartment features a washer/dryer, WiFi, and a TV. In-room dining is easy with a kitchen that comes equipped with a refrigerator and a stovetop. A separate tub and shower, a coffee/tea maker, and in-room massages are also available. Weekly housekeeping is available.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. Enjoy the kids' club and pool loungers as well as access to mini golf and kayaking. Plus you'll find a coffee shop/café, a game room, and a garden. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

Places within a 15-minute drive of this 4.5-star Twin Waters aparthotel include Twin Waters Golf Club and Alex Beach.

Standard Apartment, 3 Bedrooms

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Standard Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

The Sebel Twin Waters ratings based on 211 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Sebel Twin Waters

Everyone (52) Couples (15) Family (146)
5 out of 5
Swimming pools, not much shower water pressure. Apart from that a very nice stay.

Posted by , from Brisbane on 16 Mar. 2020

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5 out of 5
Pleasantly surprised at the high quality and space of the apartment. Was also very private.

Posted by on 27 Jan. 2020

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5 out of 5
It was a very nice 2 bed apartment. However we requested 2 double beds for 2 couples but got only one double bed and 2 singles.

Posted by on 23 Jan. 2020

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5 out of 5
The Sebel is a much better option for accommodation at twin waters than the Novotel. Spacious, well equipped apartment that’s close to all of the facilities without being crowded.

Posted by on 20 Jan. 2020

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5 out of 5
Great spot with surf beach, rover and Novotel lagoon for the kids

Posted by on 10 Jan. 2020

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2 out of 5

Posted by on 9 Jan. 2020

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5 out of 5
Excellent front staff, great location and food at novatel Sola has improved out of sight

Posted by on 2 Dec. 2019

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5 out of 5

Posted by on 12 Oct. 2019

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5 out of 5
Location is perfect for families offering vast variety of options for things to do in the resort, at the beach or river.

Posted by on 22 Sep. 2019

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Comment from Hotel Management

25 Sep. 2019 by Emelia

Thank you for you're lovely feedback! Kind regards, Emelia Rockliff The Sebel Twin Waters

3 out of 5
Reception staff where abrupt also the receptiom was not open on sunday at the noted times when we had to check out

Posted by on 1 Jul. 2019

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Comment from Hotel Management

7 Aug. 2019 by Jo

Thank you for your recent feedback regarding your stay at The Sebel Twin Waters. We do not have a 24 hour reception, however we offer a key drop off and pickup at reception and there is a night manager phone also located at reception. I will pass on your feedback to the reception team who consistently aim to improve guest relations.

Property Features

There's a restaurant on site, as well as a coffee shop/café. The Sebel Twin Waters offers its guests 2 outdoor swimming pools and a water park (surcharge). Tour/ticket assistance, an arcade/game room, and gift shops/newsstands are also featured at the luxury The Sebel Twin Waters. Free self parking is available. This 4.5-star Twin Waters aparthotel is smoke free.

  • 78 guestrooms or units
  • Dining venue
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Game room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Kitchen
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Miniature golf on site
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Sebel Twin Waters offers 78 accommodations with washers/dryers and coffee/tea makers. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Television
  • Refrigerator (full size)
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Massage in room (surcharge)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

The Sebel Twin Waters has a restaurant on site.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 4:30 PM.

The front desk at this property is open daily from 8:30 AM - 4:30 PM.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are not available.

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 28.00 for adults and AUD 14.00 for children (approximately)
  • Fee for in-room wireless Internet: AUD 30.00 per week (rates may vary)
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sebel Twin Waters Apartment
  • Grand Mercure Twin Waters
  • Twin Waters Grand Mercure
  • Grand Mercure North Shore Twin Waters Apartments Hotel Mudjimba
  • Grand Mercure Apartments Twin Waters Apartment
  • Sebel Twin Waters
  • The Sebel Twin Waters Aparthotel
  • The Sebel Twin Waters Twin Waters
  • The Sebel Twin Waters Aparthotel Twin Waters
url importing https://www.wotif.com/Twin-Waters-Hotels-The-Sebel-Twin-Waters.h1578889-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.