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4.4 out of 5

"Great location, spacious, very friendly front desk staff. " More

By a verified traveller on Fri 13 Mar 2020

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Hotel Description

You'll be connected to the convention center at Tweed Ultima, and within just a 15-minute stroll of popular places like Coolangatta Beach and Kirra Beach. Highlights at this luxury aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy an LCD TV with cable channels, and each apartment features a furnished balcony, a living room, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. WiFi, a DVD player, and a coffee/tea maker are also available. Weekly housekeeping is available.

This business-friendly aparthotel offers a terrace, a garden, and a computer station. Added amenities include WiFi in public areas, a conference center, and a coffee shop/café. There's also free self parking, along with the convenience of an airport shuttle.

Within a 20-minute walk of this 4.5-star Tweed Heads aparthotel, attractions include Greenmount Beach and Snapper Rocks.

2 Bedroom Apartment (High Floor)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

2 Bedroom Apartment (Low Floor)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Tweed Ultima ratings based on 392 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tweed Ultima

Everyone (142) Couples (103) Family (148) Other (1)
5 out of 5
Great location, spacious, very friendly front desk staff.

Posted by on 13 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Tweed Ultima

Thank you Richard for you positive feedback. We're glad to hear you enjoyed your stay here at Tweed Ultima and look forward to your return in the future! Kind Regards, Tweed Ultima

4 out of 5
Great location, great secure parking however, room needs upgrade

Posted by on 31 Jan. 2020

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Comment from Hotel Management

21 Feb. 2020 by Tweed Ultima

Thank you for your feedback. We are currently in the process of updating our Units. We hope that you can experience the positive changes should you choose to stay with us again. Kind Regards, Tweed Ultima

2 out of 5
The bedroom smelled like rodents and the curtains were covered with stains. There was a lot of dust around exposed pipes on the ceiling. There was no aircon in the bedroom, so we needed to leave the bedroom door open however, there were no curtains in the living area, so it was too light to sleep well. The balcony was huge but everything was covered with dirt so we did not spend any time out there. The carpets really need replacing, they were lifting at the edges, covered in stains and smelly (air freshener had been used to cover it up). We paid a high price of $821 for 3 nights but left after 2 nights, as it was nicer to be at home. The only good thing I can say about the property is the location is close to the beach and restaurants. I would not recommend it to anyone.

Posted by , from Brisbane on 29 Dec. 2019

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3 out of 5
The apartment is very dated with old tv, old furniture, no cushions, bathrooms that look like they need regrouting/jointing in places . The Foxtel guide does not match what the channels actually do. Entry door handle has had it. Old phone looks silly even being there.

Posted by on 4 Nov. 2019

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Comment from Hotel Management

22 Dec. 2019 by Tweed Ultima

Thank you for bringing this to our attention. We are working to resolve this and hope we can see you again in the future.

5 out of 5

Posted by on 14 Oct. 2019

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Comment from Hotel Management

25 Nov. 2019 by Tweed Ultima Apartments

We are pleased that you enjoyed your stay at Tweed Ultima and hope to see you back in the future.

3 out of 5
The clothes dryer didn’t work and made a dreadful noise. It had to be replaced by a new one. Only one set of towels for the whole 7 days. We had to clean the apartment and put out rubbish and recycling in another area. The apartment was not serviced and we had to have the bedding replaced because there was blood on the quilt.

Posted by on 13 Oct. 2019

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4 out of 5

Posted by on 30 Sep. 2019

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Comment from Hotel Management

25 Nov. 2019 by Tweed Ultima Apartments

We are pleased that you enjoyed your stay at Tweed Ultima and hope to see you back in the future.

5 out of 5
Clean, spacious apartment. Great location, 5 min walk to shops/beach/clubs.

Posted by on 29 Sep. 2019

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Comment from Hotel Management

25 Nov. 2019 by Tweed Ultima Apartments

We are pleased that you enjoyed your stay at Tweed Ultima and hope to see you back in the future.

5 out of 5
Nothing to add. This property was great. Would love to stay again if it fits the budget. Handy to everything.

Posted by on 15 Sep. 2019

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Comment from Hotel Management

25 Nov. 2019 by Tweed Ultima Apartments

We are pleased that you enjoyed your stay at Tweed Ultima and hope to see you back in the future.

4 out of 5
Little dated but plenty of space big rooms and balcony (we lucked out with a great view) and a good location.

Posted by on 26 Aug. 2019

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Comment from Hotel Management

25 Nov. 2019 by Tweed Ultima Apartments.

Thank you for your review. We really appreciate your feedback.

Property Features

There's a coffee shop/café on site. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this aparthotel measures 183 square feet (17 square meters) and includes a conference center. An outdoor pool, spa services, and a terrace are also featured at the luxury Tweed Ultima. The aparthotel can provide wedding services and tour/ticket assistance. Free self parking is available. This 4.5-star Tweed Heads aparthotel is smoke free.

  • 50 guestrooms or units
  • 14 levels
  • 2 buildings
  • 183 sq ft of conference space
  • 17 sq m of conference space
  • Built in 2008
  • Coffee shop
  • Childcare (surcharge)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms1
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (3.8 km / 2.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Tweed Ultima offers 50 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Accommodations offer separate living rooms. Beds feature premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. This Tweed Heads aparthotel provides wireless Internet access for a surcharge. LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 40.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 14.95 per day (1-device limit, rates may vary)
  • Fee for wireless Internet in public areas: AUD 14.95 per day (rates may vary)
  • Crib (infant bed) fee: AUD 40.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tweed Ultima
  • Tweed Ultima Apartment
  • Ultima Apartment
  • Ultima Tweed
  • Tweed Ultima Resort Gold Coast Hotel Tweed Heads
  • Tweed Ultima Apartment Tweed Heads
  • Tweed Ultima Tweed Heads
  • Tweed Ultima Aparthotel
  • Tweed Ultima Tweed Heads
  • Tweed Ultima Aparthotel Tweed Heads

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.