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Noil Residences

Property class: 3.5

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Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
C. 2 Sur Mz. 81 - Lt. 9, entre Calle 11 y 13 Poniente, Región 15, Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪14 min walk‬
  • Place, Tulum Beach
    ‪12 min drive‬
  • Place, Playa Paraiso
    ‪14 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪62 min drive‬

Room options

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About the area

Tulum

At Noil Residences you'll be within a 20-minute walk of Holistika Art Walk and 2.8 km (1.8 mi) from Hospital de Tulum. .Each apartment is individually decorated and features Smart televisions with digital channels, along with free WiFi, a ceiling fan and a safe. In-room dining is easy with a kitchen that comes equipped with a microwave and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries, while a pillowtop bed and premium bedding invite a good night's rest. A TV, a down duvet and a hairdryer are also available. .Enjoy the outdoor swimming pool and gym. Plus you'll find tour/ticket assistance. There's also the convenience of free parking nearby.
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What's nearby

  • Holistika Art Walk - 14 min walk - 1.2 km
  • Tulum National Park - 9 min drive - 6.3 km
  • Tulum Beach - 12 min drive - 5.3 km
  • Playa Paraiso - 14 min drive - 8.5 km
  • Tulum Mayan Ruins - 15 min drive - 8.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • ‪Cántaro Y Comal - ‬4 min drive
  • ‪Vaivén - ‬15 min walk
  • ‪Burrito Amor - ‬12 min walk
  • ‪Delicia - ‬3 min drive
  • ‪Viva Cafe Tulum - ‬8 min walk

About this property

Noil Residences

Noil Residences offers its guests an outdoor pool and a fitness centre.

This 3.5-star Tulum apartment is smoke free.

  • 15 guestrooms or units
  • Tour and ticket information
  • No smoking on site
Noil Residences offers 15 air-conditioned accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation includes kitchen islands. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Accommodation at this 3.5-star apartment has kitchens with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Tulum apartment provides complimentary wireless Internet access. 40-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen island
  • Microwave
  • Toaster

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 40-inch Smart TV with digital channels

Outdoor areas

  • Fully-fenced

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Safe
  • Tour and ticket assistance

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 15 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 850 per accommodation, per stay, (varies per unit)
  • A damage deposit of MXN 5000 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property only accepts cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Noil Residences TULUM
Noil Residences Apartment
Noil Residences Apartment TULUM

Frequently asked questions

What is the cancellation policy at Noil Residences?

Noil Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Noil Residences?

The closest beach to Noil Residences is Tulum Beach (5.7 km).

Does Noil Residences have a pool?

Noil Residences has an outdoor pool. The pool is open 8:00 AM to 9:00 PM.

What luxury perks are available at Noil Residences?

This property features an outdoor pool, as well as pillowtop beds and premium bedding.

Is there a free airport shuttle available at Noil Residences?

No, Noil Residences does not offer an airport shuttle service.

What time are check-in & check-out at Noil Residences?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Noil Residences?

No, only service animals are allowed.

Noil Residences Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 3 out of 3 reviews

2.0/10

Cleanliness

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

Awful experience. Owner is not responsive.

If I could give zero stars I would. Area has no service, property owner does not send instructions to check in and their number does not work. I had to pay 5x as much for a hotel for the night because there was a big even in town. Terrible experience, ruined my night in tulum completely.
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
SCAM!!!!! Trust me, you NEVER should book with them. I booked a 9 night stay and NEVER got a hold of the Noil property manager. I spent the first day in Tulum over 5 hrs just to get a hold of the property manager, their phone number was not working and they never message me back through the Expedia app. I even went to the property and found someone that lives there, she said there is different property managers for each apt so she had no idea how to help me. But please know that when I went to the property, it was very far, NOT walkable to anything close to downtown, WIFI and service was close to non existent and Tulum does not allow Ubers so you must take Taxis everywhere which are very expensive (around $30 to $40 us dollars each way) so in that aspect this property is definitely not ideal to stay in either. Also the streets are not even paved so when it rains its extremely muddy and most taxis dont even want to go that far in where the property is located. Overall, the pics may look like a good place to stay and cheap for Tulum prices but its a SCAM! We encountered a group of Australian girls that were also scammed by that same property and by another Tulum property (apparently its a thing) so be very very careful who you book with. Thankfully the amazing customer service of Expedia they were able to relocate us last minute to another similar property (Nhoa luxury hotel) since they couldn't even get a hold of the property manager multiple times either.
Stayed 9 nights in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Los propietarios nunca contestaron, ni días antes ni el día de mi entrada, tuve que buscar otro hotel y pagar mucho más
Stayed 3 nights in Jan 2025