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Aparthotel

NHOA TULUM APARTHOTEL by Maya PM

4.0 star property
Aparthotel with free parking, near Tulum National Park

Photo gallery for NHOA TULUM APARTHOTEL by Maya PM

Outdoor pool
Lobby sitting area
50-inch flat-screen TV with digital channels, streaming services
View from room
Exterior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi
  • Outdoor space

Explore the area

View map
Av Aldea Zama MZ 27,L 1, Col. Lulum Zama Tulum,, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪8 min walk‬
  • Place, Hunab Lifestyle Center
    ‪10 min walk‬
  • Place, Tulum National Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Family Suite

Microwave, coffee/tea maker

Family Suite

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Studio

In-room safe, laptop workspace, iron/ironing board

Deluxe Studio

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, laptop workspace, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Hairdryer
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Studio

Panoramic Studio

Panoramic Studio

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room

Panoramic Room

Panoramic Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Rainfall showerhead
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Suite

Elite Suite

Elite Suite

Highlights

Garden
Separate dining area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 82 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Elite Studio

In-room safe, laptop workspace, iron/ironing board

Elite Studio

Highlights

Separate dining area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Dining table
Flat-screen TV
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

In-room safe, laptop workspace, iron/ironing board

Panoramic Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Comfort Double Room, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board

Comfort Double Room, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

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About the area

Tulum

NHOA TULUM APARTHOTEL by Maya PM puts you in the centre of Tulum, 3.9 km (2.4 mi) from Tulum Mayan Ruins and 4.8 km (3 mi) from Tulum Beach. Highlights at this aparthotel include an outdoor swimming pool, free self-parking and a rooftop terrace. .You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a coffee/tea maker and free bottled water. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. A microwave, a ceiling fan and a safe are also available. .This smoke-free aparthotel offers a picnic area, express check-in and express check-out. Added amenities include a lift. There's also the convenience of limited parking. .Within a 20-minute drive of this 4-property class Zama aparthotel, attractions include Playa Paraiso and Xel-Há Park.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Jaguar Park - 8 min walk - 0.7 km
  • Hunab Lifestyle Center - 10 min walk - 0.8 km
  • Tulum National Park - 3 min drive - 2.5 km
  • Dos Aguas Park - 5 min drive - 1.4 km
  • Hospital de Tulum - 7 min drive - 2.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Jasmine - ‬4 min walk
  • ‪Coco Cafe - ‬4 min walk
  • ‪Olio - ‬8 min walk
  • ‪Carl's Jr. - ‬13 min walk
  • ‪Rossina - ‬7 min walk

About this property

NHOA TULUM APARTHOTEL by Maya PM

Aparthotel with free parking, near Tulum National Park
NHOA TULUM APARTHOTEL by Maya PM offers its guests an outdoor pool, a rooftop terrace, and a picnic area. NHOA TULUM APARTHOTEL by Maya PM also features express check-in, express check-out, and a lift. The front desk is open around the clock. Limited free parking is available on a first-come, first-served basis.

This 4-star Tulum aparthotel is smoke free.

  • 34 guestrooms or units
  • Terrace on the roof
  • Express check-in
  • Express check-out
  • Outdoor picnic space
  • Lift
  • No smoking on site
NHOA TULUM APARTHOTEL by Maya PM offers 34 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 50-inch flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

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Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Family friendly

  • Free cot

Food and drink

  • Coffee/tea maker
  • Microwave

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Outdoor areas

  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (71 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Iron/ironing board
  • Safe
  • Virtual front desk

Location highlights

  • In a village
  • In the city centre
  • Near a health/beauty spa
  • Near the airport
  • Near the sea

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 34 units
  • Connecting units available

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Nhoa Tulum By Maya Pm Tulum
NHOA TULUM APARTHOTEL by Maya PM Tulum
NHOA TULUM APARTHOTEL by Maya PM Aparthotel
NHOA TULUM APARTHOTEL by Maya PM Aparthotel Tulum

Frequently asked questions

What is the cancellation policy at NHOA TULUM APARTHOTEL by Maya PM?

NHOA TULUM APARTHOTEL by Maya PM offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at NHOA TULUM APARTHOTEL by Maya PM?

Yep, NHOA TULUM APARTHOTEL by Maya PM has a free self car park. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to NHOA TULUM APARTHOTEL by Maya PM?

The closest beach to NHOA TULUM APARTHOTEL by Maya PM is Playa Paraiso (2.2 km).

Does NHOA TULUM APARTHOTEL by Maya PM have a pool?

NHOA TULUM APARTHOTEL by Maya PM has an outdoor pool.

Is NHOA TULUM APARTHOTEL by Maya PM family-friendly?

You bet! With amenities such as a picnic area and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that NHOA TULUM APARTHOTEL by Maya PM is a hit with families.

Is there a free airport shuttle available at NHOA TULUM APARTHOTEL by Maya PM?

No, NHOA TULUM APARTHOTEL by Maya PM does not offer an airport shuttle service.

What time are check-in & check-out at NHOA TULUM APARTHOTEL by Maya PM?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at NHOA TULUM APARTHOTEL by Maya PM?

No, only service animals are allowed.

NHOA TULUM APARTHOTEL by Maya PM Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 40 reviews
Rating 8 - Good. 7 out of 40 reviews
Rating 6 - Okay. 3 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

9.6/10

Cleanliness

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Keesha

Liked: Cleanliness
At no time prior to stay were we told we would not have access to both pool sreas. Only one haly was
Stayed 4 nights in Aug 2025

8/10 Good

Rebeca

Stayed 2 nights in Jun 2025

8/10 Good

Rebeca

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Family Vacation

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Angele, frederick

Travelled with partner
Liked: Amenities, property conditions & facilities
We spent 4 days at this hotel and not once our room was cleaned, I even sent them a message requesting that the room be cleaned a, new sheet and towels, surprisingly they stopped communicating until we checked out of the room on day 4.
Stayed 4 nights in Feb 2025

10/10 Excellent

ana

Travelled with family
Liked: Cleanliness, room comfort
Todo muy bien agusto y limpio un departamente muy bonito y comodo con todo lo neseario. La alberca hermosa y muh tranquila la area
Stayed 2 nights in Feb 2025

10/10 Excellent

Lynn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at NHOA aparthotel in February. If you book through Expedia, please note you’ll need to reach out directly to NHOA as Expedia does not share guest contacts and the check in process is remote. Once you are in touch directly, Karla was very responsive and it’s very easy to get in and out. The area and the building are both gated with a security guard so it feels very safe. You’re also close to the main road with various resto and café options. Keep an eye out for the entrance as the sign outside is for the larger collection of buildings. The room itself is beautifully appointed and very new and clean, with a small patio (or balcony). The beds were comfy and extra beach towels were provided. My 8 year old enjoyed the pool a lot and the gym looked nice though we didn’t use it. It was generally very quiet but the jack and jill door between the units is not well sound proofed so we did hear some rather private noises from our neighbours! The other thing is that Expedia advertises this as including breakfast which is not even an option! My advice is to book directly with the accommodations as this happened with numerous Expedia bookings on our Mexico trip. I recommend a stay at NHOA!
Stayed 3 nights in Feb 2025

10/10 Excellent

JOSEPH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
this place was great. easy access, lot of pre arrival communication. they also have bicycles for guests to use at no charge. would stay again. price per night was excellent. no pressure, nobody in your face but always someone around to help or answer question. although it is a condominium they have a restaurant that servers breakfast / brunch. 0800 tp 1400
Stayed 4 nights in Jan 2025

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Love this stay extended it the whole week! Beautiful space in a prime location
Stayed 1 night in Jan 2025

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This property was not only beautiful but extremely convenient for a location. Close enough to the beach and the city, a perfect medium. Bike to the ruins or into the city. Taxi to the beach and they are all easily accessible. The gym and rooftop are beautiful and peaceful. The private pool I had was so nice I can’t wait to come back. They even provide bikes for you to use it’s perfect.
Stayed 5 nights in Jan 2025

8/10 Good

Ramiro

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Mija

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Bhavin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice property and very close to gas station, money exchange, convenience stores, taxi stand, bike and scooter rentals and a few good restaurants. A mile walk to downtown area restaurants and shopping. Property is on a quiet street and just a few meters off the busy road. There are no street lights but felt safe to walk even past 10 at night.
Stayed 6 nights in Dec 2024

8/10 Good

Viridiana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Shower didn’t have pressure.
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
brand new building with a nice pool close to everything in a gated community.
Stayed 2 nights in Nov 2024

8/10 Good

Valerie Maria

Travelled with partner
Liked: Amenities, property conditions & facilities
Loved our stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephany

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

8/10 Good

Luz Magnolia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El lugar esta bonito y tranquilo, pero el microhondas no tenia donde conectarse y de las albercas, una estaba en reparación y la otra no podia usarse porque estaba en remodelacion.
Stayed 1 night in Aug 2025

10/10 Excellent

JONAS BENIGNO

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Todo hermoso!! El único problema fue la comunicación con el anfitrión, le Envié dos whatts que no contestó, nunca tuvimos el wifi
Stayed 2 nights in Jul 2025

10/10 Excellent

Dimitris

Liked: Cleanliness, room comfort
Excelente!!!
Stayed 1 night in Mar 2025

10/10 Excellent

luz amelia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Una opción excelente, el personal muy amable, instalaciones muy limpias, seguras, tranquilas, fué una estancia muy agradable, super recomendable, los alimentos muy sabrosos, en general excelente
Stayed 6 nights in Mar 2025