See all properties
Save

Alito Tulum Hotel

3.5 star property
Seafront hotel with spa services, near Tulum Mayan Ruins

Photo gallery for Alito Tulum Hotel

On the beach, white sand, beach cabanas, sun-loungers
Romantic Cabin, Private Bathroom, Garden View | View from room
Garden Bungalow Queen
Beach views, serves lunch and brunch
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Carr.Tulum-Punta Allen KM 0.47, MZ 1 Lote 5, Tulum, QROO, 77760
  • Place, Playa Paraiso
    ‪8 min walk‬
  • Place, Playa Ruinas
    ‪14 min walk‬
  • Place, Tulum Mayan Ruins
    ‪14 min walk‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Garden Bungalow Queen

Garden Bungalow Queen

Garden Bungalow Queen

Highlights

Air conditioning
Separate bedroom
Premium bedding
Down duvet
Rainfall showerhead
Wardrobe
Daily housekeeping
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Deluxe Room Queen

Garden Deluxe Room Queen

Garden Deluxe Room Queen

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Separate bedroom
Premium bedding
Down duvet
Rainfall showerhead
Wardrobe
Daily housekeeping
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Superior Suite King

Garden Superior Suite King

Garden Superior Suite King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Down duvet
Premium bedding
Rainfall showerhead
Wardrobe
Daily housekeeping
  • Garden view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Deluxe Room Double

Garden Deluxe Room Double

Garden Deluxe Room Double

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Separate bedroom
Premium bedding
Down duvet
Rainfall showerhead
Wardrobe
Daily housekeeping
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden Bungalow Double

Garden Bungalow Double

Garden Bungalow Double

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Separate bedroom
Premium bedding
Down duvet
Rainfall showerhead
Wardrobe
Daily housekeeping
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Garden Bungalow King

Garden Bungalow King

Garden Bungalow King

Highlights

Air conditioning
Down duvet
Premium bedding
Rainfall showerhead
Wardrobe
Daily housekeeping
  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Cabin

Senior Cabin

Senior Cabin

Highlights

Garden
Balcony or patio
Air conditioning
Down duvet
Premium bedding
Rainfall showerhead
Wardrobe
Daily housekeeping
  • Beach view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Exterior

Holiday Inn Tulum by IHG

Tulum City Center
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 75 reviews
The price is AU$119
includes taxes & fees
12 Feb - 13 Feb
Holiday Inn Tulum by IHG

About the area

Tulum

At Alito Tulum Hotel you'll be within a 20-minute stroll of popular places like Tulum Mayan Ruins and Playa Paraiso. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .A pampering day can include deep-tissue massages and Swedish massages along with body scrubs and reflexology. The restaurant, La Diosa Bar & Grill, is open for breakfast, brunch and dinner. La Diosa Beach Club is the hotel's own bar, serving drinks along with brunch and lunch. Spend the day at the beach where you'll find cabanas, and enjoy the on-site pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free full breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3.5-property class Zona Hotelera hotel include Tulum Beach and Tulum National Park.

What's nearby

  • Jaguar Park - 1 min walk - 0.1 km
  • Playa Paraiso - 8 min walk - 0.7 km
  • Playa Ruinas - 14 min walk - 1.2 km
  • Tulum Mayan Ruins - 14 min walk - 1.2 km
  • Las Palmas Public Beach - 14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 104 min drive

Restaurants

  • ‪Carl's Jr. - ‬8 min drive
  • ‪Playa Pescadores - ‬3 min walk
  • ‪Mezzanine Restaurant - ‬15 min walk
  • ‪Cinco Playa Paraiso Tulum - ‬10 min walk
  • ‪Frosty's - ‬11 min drive

About this property

Alito Tulum Hotel

Seafront hotel with spa services, near Tulum Mayan Ruins
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, spa services, and multilingual staff are also featured at Alito Tulum Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 23 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
Alito Tulum Hotel offers 23 air-conditioned accommodations, with free toiletries. Beds feature down duvets and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages and body scrubs. A variety of treatment therapies are provided, including reflexology.

Similar properties

Outdoor pool, pool loungers
Diamante K - Inside Tulum National Park
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 779 reviews
Diamante K - Inside Tulum National Park

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Diosa Bar & Grill
  • La Diosa Beach Club

Things to do

  • Beach club
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a national park
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Deep-tissue massages
  • Reflexology
  • Swedish massages

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alito Tulum Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 5600 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

La Diosa Tulum
La Diosa Resort
Alito Tulum Hotel Hotel
Alito Tulum Hotel Tulum
Alito Tulum Hotel Hotel Tulum
Alito Hotel Tulum Formerly La Diosa

Frequently asked questions

What is the cancellation policy at Alito Tulum Hotel?

Alito Tulum Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Alito Tulum Hotel?

Yep, Alito Tulum Hotel has a free self car park.

Are there any beaches close to Alito Tulum Hotel?

Yep, Alito Tulum Hotel is a short 6-minute walk from Playa Paraiso. Fun beach activities include snorkelling and fishing. You can also find boat tours.

Is there a spa on site at Alito Tulum Hotel?

There's no onsite spa, but this property does offer services like body scrubs as well as Swedish massages.

Does Alito Tulum Hotel have a pool?

Alito Tulum Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Alito Tulum Hotel a romantic place to stay?

Beachfront dining and beach cabanas, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Alito Tulum Hotel.

Does Alito Tulum Hotel serve breakfast?

Sure does, free full brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Alito Tulum Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Alito Tulum Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch and dinner.

What time are check-in & check-out at Alito Tulum Hotel?

Check-in begins at 3:30 PM. Check-out time is noon.

Are pets allowed at Alito Tulum Hotel?

No, pets and service animals are not allowed.

Alito Tulum Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 126 out of 235 reviews
Rating 8 - Good. 51 out of 235 reviews
Rating 6 - Okay. 32 out of 235 reviews
Rating 4 - Poor. 15 out of 235 reviews
Rating 2 - Terrible. 11 out of 235 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is as remote as you can get within the city of Tulum, being as it is at the very end of the access road to the ruins and park entry. Worth it if your vibe is quiet, peace, and calm. Staff are friendly, kind, and very responsive. Amenities and menu are very decent, but did get boring toward the end of our stay. Many days items were out of stock, which can be frustrating. Included breakfast was a great value, but as mentioned, being out of stock of items some days is disappointing when the menu isn’t that extensive to begin with. Prices are a bit high for food and drinks, but seem on par with the elevated prices in the whole region. All in all, would recommend and would visit again.
Stayed 7 nights in Nov 2025

10/10 Excellent

Michelle

Stayed 1 night in Nov 2025

6/10 Okay

Sandrine

Liked: Cleanliness
Disliked: Property conditions & facilities
The shower in the bungalow didn't work. The main area's/ lobby's roof has many holes in it so it was raining on us while we were trying to catch wifi/play pool & games while waiting for the rain to go past
Stayed 3 nights in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

6/10 Okay

Desta

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: Inside the national park, which was nice to walk around. Right by the beach, super convenient beach access. Restaurant has good food. Check in/out was nice and easy. Front desk was helpful and nice. Room has AC Cons: Not sure if this is true to all rooms. But there was barely any WIFI signal in our room.. And our eSIM signal was pretty much non existed. At night, we had to go to the lobby or restaurant to use the wifi. But those areas are swarmed with bugs.... The water pressure in our room was really weak. Shower water temperature was never consistent. Too hot or too cold.... And the washroom area always have a bad sewage smell. The mosquito net over the bed has many dark spots. Not sure if it's mold
Stayed 4 nights in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room, beautiful beachfront
Stayed 4 nights in Oct 2025

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good thank you
Stayed 2 nights in Sep 2025

10/10 Excellent

Gift O

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!!!! It’s really beautiful. So many places you can take pictures. Even out side of it offers like a long pathway you can walk around to and from of places. They have bikes you can ride and it’s about 10 ish minutes from town. I really recommend this place. Only con is just no TV or fridge in the rooms but it’s extremely great for the price!
Stayed 5 nights in Sep 2025

6/10 Okay

sarah

Travelled with partner
Liked: Staff & service
leaking roofs need to be repaired. restaurant is thevmost expensive on the beach
Stayed 5 nights in Sep 2025

10/10 Excellent

Marleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Gonzalo, Denver

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good and the matresses as well but the service, lack of enough towels in the bathroom, lack of shampoo and the percussed appearance make this place a total different reality compared to the pictures on Expedia!
Stayed 2 nights in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, serene and deeply peaceful. So grateful for this incredible experience. The staff here is amazing, generous and kind. Thank you.
Stayed 3 nights in Jul 2025

10/10 Excellent

Billie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches, fantastic staff.
Stayed 3 nights in Jul 2025

8/10 Good

Jose R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it, already booked for next year
Stayed 3 nights in Jun 2025

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place,a unique experience AC quit in my room was moved to different one nice and cool bathroom could be a bit better butt not a deal breaker for me,would stay again if in the area
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room and beautiful hotel overall. The staff were amazing and super helpful. Hotel is very accomodating and even made me breakfast sandwich to go due to an early start time. The hotel is located in the national park which can be good to know. I would definitely recommend hiring a car, scooter or bike to move around with more ease and will also give you more options for eating out. Highly recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities
The property is located in a national park within walking distance of Tulum ruins. Felt very safe. It is a bit costly to stay within the park. Many fees for the park and ruins. There are electric carts that run between the entrance, Tulum ruins, beaches and the museum that are very convenient. The front desk staff were fantastic! Food was great and the rooms are unique. Stucco inside and thatch roof made it feel like we were in a hut..glad it didn't rain! Some rooms have showers and toilet outside which offers sufficient privacy. Property was well maintained but the beach had too much seaweed. Overall great experience!
Stayed 2 nights in May 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was quiet, beautiful. area. The property had plenty of options for shaded seating at the beach, as well as a shower and bathroom near the beach. Staff was great and very helpful. We enjpyed the restaurant. We ate breakfast which was included and had a reasonably priced dinner every night. We had been to the area several times, so we weren't interested in that. We had also been to the ruins, which is a short walk to the end ofthe beach, we didn't go in. There is a charge from the National Park when you enter that area, but it was much. They keep the area patrolled and it felt safe. The park is eco feiendly so no plastic bottles allowed, which we apprecited. The hotel had water available for guests. We liked the casitas, they aren't fancy, but the bed was good, they were cleaned daily. The bathrooms are open air (no ceiling) but private and adequate. The best part for us was we were 50 yards feom the beach, step out of the door onto the sand and your there.
Stayed 11 nights in Apr 2025

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, quiet place to enjoy the beach in tulum
Stayed 6 nights in May 2025

8/10 Good

Motheo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

8/10 Good

Maria Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I stayed at Alito Hotel for a whole week and we had a fabulous time, the hotel is not a luxury resort, but it is very comfortable, clean and the staff is so kind, and hard working, we stayed at the building but maybe the cabanas would have been more quiet as some of the other guests were noisy either very early in the morning or late at night. The beach is amazing, white powdery sand, crystal clear water without strong tides, we swam in the ocean every day! The hotel is inside the park and it is walking distance to the Tulum Ruins, the park has constant transportation between the Ruins and the other hotels all day until 7 PM but I do recommend to have a rental car as it is away from town and you do need a car or a taxi to get around and taxis can be expensive. Be aware of the many hidden fees that the rental companies impose on you and do not disclose when you make the reservation, but all and all it was worth having our own vehicle. The restaurant is on the beach and the food was very tasty, the manu is on the small side, but everything we tried was good, We had some issues with the water in our room but the staff was so responsive and sent maintanince right away, they even gave us the key for another room to use in the meantime, the beds were very comfortable, the only suggestion I would have is to have a full leght mirror in the room, as the only one in the bathroom is small. We had a lovely stayed and will definetely recommend it.
Stayed 7 nights in Mar 2025

8/10 Good

Eduardo

Stayed 5 nights in Mar 2025

2/10 Terrible

Stephanie

Stayed 3 nights in Mar 2025

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful tulum

Amazing place for relax , staff were very helpful friendly…. Anything u need and just one spot !
Stayed 3 nights in Mar 2025