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Alito Tulum Hotel

3.5 star property

Photo gallery for Alito Tulum Hotel

Terrace/patio
Premium bedding, down duvets, individually decorated, iron/ironing board
Lobby
Living area
Beach views, serves lunch and brunch

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Km 0 47 Carr Cancun Tulum Zona Hotelera, Tulum, ROO, 77760
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪10 min walk‬
  • Place, Tulum Mayan Ruins
    ‪17 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪75 min drive‬

Room options

View all photos for Garden Bungalow Queen

Premium bedding, down duvets, individually decorated, iron/ironing board

Garden Bungalow Queen

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Garden Deluxe Room Queen

Garden Deluxe Room Queen

Garden Deluxe Room Queen

7.8 out of 10
Good
(9 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Garden Superior Suite King

Garden Superior Suite King

Garden Superior Suite King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Garden Deluxe Room Double

Garden Deluxe Room Double | Bathroom

Garden Deluxe Room Double

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Garden Bungalow Double

Garden Bungalow Double

Garden Bungalow Double

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Garden Bungalow King

Garden Bungalow King

Garden Bungalow King

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Senior Cabin

Senior Cabin

Senior Cabin

  • Beach view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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Exterior

Conrad Tulum Riviera Maya

Tulum
  • On private beach
  • Pool
  • Spa
  • All inclusive plans available
4.5 out of 5, Wonderful, 317 reviews
The price is AU$781
includes taxes & fees
14 June - 15 June
Conrad Tulum Riviera Maya

About the area

Tulum

At Alito Tulum Hotel you'll be within just a 15-minute stroll of popular places like Tulum Mayan Ruins and Playa Paraiso. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .A pampering day can include deep-tissue massages and Swedish massages along with body scrubs and reflexology. The restaurant, La Diosa Bar & Grill, is open for breakfast, brunch and dinner. La Diosa Beach Club is the hotel's own bar, serving drinks along with brunch and lunch. Spend the day at the beach where you'll find cabanas, and enjoy the on-site pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free full breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3.5-property class Zona Hotelera hotel include Tulum National Park and Gran Cenote.

What's nearby

  • Tulum National Park - 1 min walk - 0.0 km
  • Jaguar Park - 1 min walk - 0.0 km
  • Playa Paraiso - 10 min walk - 0.8 km
  • Las Palmas Public Beach - 16 min walk - 1.4 km
  • Tulum Mayan Ruins - 17 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 104 min drive

Restaurants

  • ‪King Kebab - ‬20 min walk
  • ‪Playa Pescadores - ‬7 min walk
  • ‪Mezzanine Restaurant - ‬16 min walk
  • ‪Carl's Jr. - ‬8 min drive
  • ‪Cinco Playa Paraiso Tulum - ‬11 min walk

About this property

Alito Tulum Hotel

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, spa services, and multilingual staff are also featured at Alito Tulum Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 23 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
Alito Tulum Hotel offers 23 air-conditioned accommodations, with free toiletries. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages and body scrubs. A variety of treatment therapies are provided, including reflexology.

Similar properties

Exterior
Holiday Inn Tulum by IHG
Tulum City Center
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 113 reviews
The price is AU$93
includes taxes & fees
12 June - 13 June
Holiday Inn Tulum by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Diosa Bar & Grill
  • La Diosa Beach Club

Things to do

  • Beach club
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a national park
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Deep-tissue massages
  • Reflexology
  • Swedish massages

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alito Tulum Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 5600 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

La Diosa Tulum
La Diosa Resort
Alito Tulum Hotel Hotel
Alito Tulum Hotel Tulum
Alito Tulum Hotel Hotel Tulum
Alito Hotel Tulum Formerly La Diosa

Frequently asked questions

What is the cancellation policy at Alito Tulum Hotel?

Alito Tulum Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Alito Tulum Hotel?

Yep, Alito Tulum Hotel has a free self car park.

Are there any beaches close to Alito Tulum Hotel?

Yep, Alito Tulum Hotel is a short 10-minute walk from Playa Paraiso. Fun beach activities include snorkelling and fishing. You can also find boat tours.

Is there a spa on site at Alito Tulum Hotel?

There's no onsite spa, but this property does offer services like body scrubs as well as Swedish massages.

Does Alito Tulum Hotel have a pool?

Alito Tulum Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Alito Tulum Hotel a romantic place to stay?

Beachfront dining and beach cabanas, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Alito Tulum Hotel.

Does Alito Tulum Hotel serve breakfast?

Sure does, free full brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Alito Tulum Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Alito Tulum Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch and dinner.

What time are check-in & check-out at Alito Tulum Hotel?

Check-in begins at 3:30 PM. Check-out time is noon.

Are pets allowed at Alito Tulum Hotel?

No, pets and service animals are not allowed.

Alito Tulum Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 143 out of 260 reviews
Rating 8 - Good. 57 out of 260 reviews
Rating 6 - Okay. 32 out of 260 reviews
Rating 4 - Poor. 16 out of 260 reviews
Rating 2 - Terrible. 12 out of 260 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great and staff was very helpful/friendly recommended great spots to visit around the city.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mexico is beautiful, staff was great, food was fantastic, what else do you need?
Stayed 12 nights in Dec 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
Restaurant -beach -staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Leah

Liked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful! The beach front access was amazing and the rooms were great. I would just caution that the hotel is in a national park, which comes with some restrictions - you have to buy a wristband everyday and you can't bring in drinks/snacks/groceries in plastic containers.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
We loved Hotel Alito for its access to the ocean. The little huts we stayed were so cute.the nearby restaurant was excellent and the ceviche was the Best i had the whole week i was in Mexico. Daniel and Rudolpho at the front desk were amazing.helping us with a smile and treating us like queens. I hope I have the chance to come back to Tulum and Hotel Alito will be my first choice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sharae

Liked: Cleanliness, property conditions & facilities
This is a very relaxing, quiet, peaceful environment
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room, beautiful beachfront
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
The sleeping huts are basic; offering showers, air conditioning (albeit under straw roofs) and mosquito nets. Staff is very attentive and friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway from all the hustle and bustle of daily life.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Dipal J.

Liked: Cleanliness, property conditions & facilities
Hotel is good except room services and washrooms. Our washroom weren’t functioning and you had to use nearby common washroom. Staff were okay! Limited breakfast and not much option to eat.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Ashish

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful place, great staff, terrible showers
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lynda

Liked: Property conditions & facilities
The hotel is beautiful! The beach is white, except the seaweed, which is all over the gulf and Caribbean. The food is wonderful! They lost their key to our room, so it did not get cleaned 😞, but they comped our taxi, to the airport.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches, fantastic staff.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel inside jaguar park and at the beach

Nice hotel inside jaguar park and at the beach
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Leane

Liked: Cleanliness, staff & service
The location in the National Park was great! The beach is beautiful. We booked a garden bungalow which was clean, and steps from the beach, but there is a lot of room for improvement. It was one step above camping. You could feel the springs in the mattress and the sink had a weird water saving faucet that was essentially useless. The staff was friendly and helpful. The food at the restaurant could use improvement. The morning yoga class at the yoga shala overlooking the beach was excellent.
Yoga Shala
Garden Bungalow
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

JAN

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff absolutely great. I only see fault on Expedia side. Expedia advertised as all fees and taxes included. Did not disclosed that you have to pay daily fee to the authorities if you leave outside national park the hotel is located and you have to leave hotel to see ruins or do simple shopping. Expedia fault not hotel.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Loved it, already booked for next year
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

yeiman

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach access way and the restaurant staff was excellent
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, quiet place to enjoy the beach in tulum
Stayed 6 nights in May 2025
Verified

4/10 Poor

Ernesto

Liked: Cleanliness
Disliked: Amenities
Room lack furnitue, not even a suit case stand Water in the shower, just a thread of water There are no curtains, you have natural and night light all day Careful in the night!!! no lights in the way to the restaurant
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique place, right on the beach, very friendly staff and great restaurant.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good thank you
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Larry

Disliked: Cleanliness, amenities, property conditions & facilities
I checked in saw the room and then checked out and went to Kanan Hotel. Alito was just unacceptable. I would like my money back Expedia.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Sloan

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous Beach!
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Laura

Liked: Cleanliness
Disliked: Amenities
We were in Hut 25. The plumbing for sink leaked to the floor. The shower curtain wasn’t long enough to keep the floor dry in the bathroom. And the electrical outlets so loose our plugs struggled to stay plugged in. Staff was great. Breakfast was great. GPS struggled to get us there and not speaking Spanish was a limitation for figuring it out.
Stayed 2 nights in Dec 2025