A luxury stay in Tulum awaits you at Black House Aldea Zama. Within just a 15-minute stroll, you'll find Hunab Lifestyle Center and Jaguar Park. .Each apartment is individually decorated and features Smart televisions with digital channels, along with a private plunge pool, free WiFi and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries, while premium bedding and a pillow menu invite a good night's rest. A dining area, a sitting area and a fenced private garden are also available. .This apartment building offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find laundry facilities and dry cleaning/laundry services.
As a guest of Black House Aldea Zama, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. The luxury Black House Aldea Zama also features dry cleaning/laundry services and local meal delivery service.
Smoking is allowed in designated areas at this 5-star Tulum apartment.
6 guestrooms or units
Towels for the beach
Dry cleaning
Self-service laundry
Front desk (24 hours)
Tour and ticket information
Concierge
Smoking in designated areas
Black House Aldea Zama offers 6 air-conditioned accommodations with private plunge pools and espresso makers. Rooms open to balconies or patios. This individually decorated accommodation has separate sitting areas and includes dining tables and kitchen islands. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodation at this 5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 55-inch Smart televisions come with digital channels. Additionally, rooms include a safe and a ceiling fan.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
6 units
Individual decor
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 16 December 2024 to 31 December 2025 (dates subject to change).
Access methods
Staffed front desk, smart lock
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Cash deposit: USD 200 per accommodation, per stay
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.
Property is also known as
Black House Aldea Zama Tulum
Black House Aldea Zama Apartment
Black House Aldea Zama Apartment Tulum
Frequently asked questions
What is the cancellation policy at Black House Aldea Zama?
Black House Aldea Zama offers free cancellation on select room rates. Check out the cancellation policy for more info.
Are there any beaches close to Black House Aldea Zama?
The closest beach to Black House Aldea Zama is Tulum Beach (6.6 km).
Is Black House Aldea Zama family-friendly?
You bet! With amenities such as laundry facilities, as well as travel cots in the guestrooms, it's no surprise that Black House Aldea Zama is a hit with families.
Are there hot tubs in the rooms at Black House Aldea Zama?
No, but there are private plunge pools in the guestrooms.
Is there a free airport shuttle available at Black House Aldea Zama?
No, Black House Aldea Zama does not offer an airport shuttle service.
What time are check-in & check-out at Black House Aldea Zama?
Check-in begins at 3:00 PM. Check-out time is 11:00 AM.
Are pets allowed at Black House Aldea Zama?
No, pets are not allowed.
Black House Aldea Zama Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was a excellent stay in black house. We stayed as a group and it was an amazing experience. The place is very beautifully decorated and Marcela is super helpful. Definitely we will visit again.
Me encantó todo, desde la comunicación para el recibimiento hasta los detalles de la instancia.
La administradora fue muy atenta y amable, respondió todas mis dudas y lo hizo a la brevedad. La estancia muy bonita, comoda y limpia, me voy muy contenta de haberme hospedado ahí