Trastevere ski resorts

The check in process was not ideal. I was contacted a few days before check in by staff to ensure they would be able to contact me in case there was no staff on site when we arrived. I explained that we were able to use Whats App becasue we were from out of country. We connected through Whats App and I thought everything was set as we were told they would send self check in instructions via Whats App the day of our arrival. We did not receive any instructions. I tried contacting the property through Whats app and there was no response. We arrived to find that it is a gated property and luckily we were able to get through the gate as someone was leaving. There was no staff on site at this time. A second bit of luck was the on site, very helpful property management person. He had to contact the property owner on our behalf so we could get into our room. Had he not been there, we would not have been able to get in and stay here. This was a stressful situation after a long day of travel. The room itself was very clean and well maintained.

A most delightful experience! The hotel is beautiful, and the service perfect. Elegant without being pretentious. The breakfasts in the beautiful courtyard garden were a highlight. The concierge helped arrange amazing excursions. The right place to practice “Il dolce far niente”! When we back in Rome, this is where we will stay.

Fantastic stay, cannot fault a single thing! Reception staff were very helpful and friendly, same with the breakfast staff.