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4.5 out of 5

"Front desk woman was lovely. Very happy and pleasant. " More

By a verified traveller on Wed 19 May 2021

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Hotel Description

Ambassador on Ruthven places you in the center of Toowoomba, within a 30-minute stroll of Grand Central Shopping Centre and Cobb & Co Museum. Highlights at this inn include a restaurant, an outdoor swimming pool, and a bar/lounge.

All 34 soundproofed rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and safes. Minibars provide refreshments, and in-room dining is easy with amenities like microwaves and room service. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, Seasons on Ruthven, serves regional cuisine and is open for dinner. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning cooked-to-order breakfast is served between 6:00 AM and 8:30 AM.

With a stay at this 3-star North Toowoomba inn, you'll be 1.8 km (1.1 mi) from Empire Theatre and 2.8 km (1.8 mi) from St Andrew's Hospital - Toowoomba.

Ambassador on Ruthven ratings based on 285 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ambassador on Ruthven

Everyone (164) Couples (89) Business (2) Family (21)
4 out of 5

Posted by on 27 May 2021

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5 out of 5
Front desk woman was lovely. Very happy and pleasant.

Posted by on 19 May 2021

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4 out of 5
Handy location, friendly staff. Car parks for 4 WD were a bit tight.

Posted by on 5 Apr. 2021

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Comment from Hotel Management

13 Apr. 2021 by Ambassador Team

Thank you for taking the time to review your stay with us. We are so pleased you enjoyed your stay. We do have 5 rooms with double parking for larger vehicles, when you visit next time we can certainly put you into one of these rooms. Warm Regards, Ambassador Team

5 out of 5
Nice restaurant and friendly service bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

Posted by on 26 Mar. 2021

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Comment from Hotel Management

29 Mar. 2021 by Ambassador Team

Thank you for your lovely review. We are so pleased to read that you enjoyed your stay and dining experience with us and I will be sure to pass on your feedback to our dedicated team. Positive feedback motivates and uplifts us to keep striving to create an enjoyable stay for all of our guests and on a personal level it's a wonderful feeling to know that we created a pleasant stay for a valued guest like yourself. We hope that you will come back and visit us again soon when next in Toowoomba. Warm Regards, The Ambassador Team

4 out of 5

Posted by on 16 Mar. 2021

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Comment from Hotel Management

29 Mar. 2021 by Ambassador Team

Thank you for reviewing our property and your stay with us. If there is ever anything we can do to improve or create a more enjoyable stay, please do not hesitate to approach us. Your satisfaction is our priority and we are dedicated in creating an enjoyable stay for all of our guests. Warm Regards, Ambassador Team

5 out of 5
Everything about my stay was good everything was close

Posted by , from Munruben on 24 Jan. 2021

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Comment from Hotel Management

26 Jan. 2021 by Management

Thank you so much Shannon for your wonderful review. We are so pleased that you enjoyed your stay with us and we hope to see you again soon. Warm Regards, Management

4 out of 5
Friendly staff, great restaurant and a stocked mini bar

Posted by , from Gold Coast on 24 Nov. 2020

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Comment from Hotel Management

2 Dec. 2020 by Management

Thank you Mark. We are so pleased you enjoyed your stay with us and thank you for taking to time to provide us with your positive feedback. We hope to see you again soon. Warm Regards, Ambassador Team

5 out of 5
Good location. Had everytbing i needed. Comfortable. Rooms always cleaned while i was out and the staff were very helpful.

Posted by , from Brisbane on 29 Oct. 2020

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Comment from Hotel Management

4 Nov. 2020 by Management

Thank you for your lovely review. We are so pleased that you enjoyed your stay with us and hope to see you again soon. Warm Regards, Management

4 out of 5

Posted by on 27 Sep. 2020

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Comment from Hotel Management

28 Sep. 2020 by Management

Thank you! We hope to see you again soon.

5 out of 5

Posted by on 25 Sep. 2020

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Comment from Hotel Management

28 Sep. 2020 by Management

5/5! Thank you! We hope to see you again

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from December 22 to January 04:

  • Bar/Lounge
  • Dining venue

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this inn measures 915 square feet (85 square meters) and includes a meeting room. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Ambassador on Ruthven. Smoking is allowed in designated areas at this 3-star Toowoomba inn.

  • 34 guestrooms or units
  • 2 levels
  • 915 sq ft of conference space
  • 85 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Toowoomba Station (2.1 km / 1.3 mi)

Room Amenities

Ambassador on Ruthven offers 34 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Toowoomba inn provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 8:30 AM.

Seasons on Ruthven - This restaurant specializes in regional cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the inn include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per stay.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5.00 and AUD 30.00 for adults, AUD 5.00 and AUD 20.00 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Ambassador Ruthven Motor Inn North Toowoomba
  • Best Western Plus Ambassador Ruthven Motor Inn
  • Best Western Plus Ambassador Ruthven Motor Inn Toowoomba
  • Best Western Plus Ambassador Ruthven Motor Toowoomba
  • Best Western Plus Ambassador Ruthven Motor North Toowoomba
  • Best Western Plus Ambassador Ruthven Motor Inn North Toowoomba
  • Best Western Plus Ambassador Ruthven Motor Inn
  • Best Western Plus Ambassador Ruthven Motor North Toowoomba
  • Best Western Plus Ambassador Ruthven Motor
  • Motel Best Western Plus Ambassador on Ruthven Motor Inn
  • Plus Ambassador Ruthven Motor
  • Ambassador on Ruthven Inn
  • Ambassador on Ruthven North Toowoomba
  • Ambassador on Ruthven Inn North Toowoomba
  • Best Western Plus Ambassador on Ruthven Motor Inn

You should know

  • Pool access is available 24-hours a day.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.