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4.2 out of 5

"Excellent property. Enjoyable stay. " More

By a verified traveller on Mon 10 May 2021

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Hotel Description

At Downs Motel you'll be within a 20-minute stroll of City Golf Club and Empire Theatre. Highlights at this motel include in-room free WiFi, balconies, and Smart TVs.

All 23 rooms feature TVs with cable channels, and you can enjoy free bottled water, irons/ironing boards, and desks. Minibars provide free refreshments, and in-room dining is easy with amenities like refrigerators, microwaves, and room service.

This business-friendly motel offers free WiFi in public areas, a terrace, and a garden. Other amenities include a coffee shop/café and laundry facilities. Cooked-to-order breakfast is available. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 3-star South Toowoomba motel include Toowoomba Base Hospital and Grand Central Shopping Centre.

Queen Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$92* Per night/room 16 May - 17 May

Family Kitchenette Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Queen/Single Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Queen/Single Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Downs Motel ratings based on 320 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Downs Motel

Everyone (180) Couples (76) Business (2) Family (63)
5 out of 5
Excellent property. Enjoyable stay.

Posted by on 10 May 2021

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Comment from Hotel Management

10 May 2021 by Petrina

Thank you for your lovely review. We look forward to seeing you again.

5 out of 5
All good.

Posted by on 3 May 2021

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Comment from Hotel Management

4 May 2021 by Petrina

Thank you for your lovely review. We look forward to seeing you again

3 out of 5
.

Posted by on 3 May 2021

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Comment from Hotel Management

4 May 2021 by Petrina

Thank you for your review and hope to see you next time your visiting Toowoomba

4 out of 5
Complimentary food and drink

Posted by on 17 Apr. 2021

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Comment from Hotel Management

20 Apr. 2021 by Carls

Thanks for your review, we go above and beyond with our freebies minibar !

4 out of 5
No don’t make this a required field. I am cranky now

Posted by on 16 Apr. 2021

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Comment from Hotel Management

17 Apr. 2021 by Petrina

Hi there, Unsure what your comment is about! We hope you enjoyed your stay with us and look forward to seeing you again soon. Thanks Petrina

4 out of 5
Convenient location

Posted by on 10 Apr. 2021

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Comment from Hotel Management

10 Apr. 2021 by Petrina

Thank you for staying with us and your lovely review.

4 out of 5

Posted by on 2 Apr. 2021

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Comment from Hotel Management

13 Apr. 2021 by Petrina

Thank you for your review and we look forward to seeing you again.

4 out of 5
I liked the Excellent customer service. The staff was very friendly

Posted by on 16 Mar. 2021

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Comment from Hotel Management

16 Mar. 2021 by Petrina

Thank you for your lovely review and we look forward to see you again.

4 out of 5
I don’t wish to write a review and other answers should suffice

Posted by on 14 Mar. 2021

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Comment from Hotel Management

14 Mar. 2021 by Petrina

Thank you for your review and we look forward to you visiting us again soon.

4 out of 5
The owner was extremely helpful when we turned up and realised we had booked the wrong date. She managed to change the booking for us and get us into a good room!

Posted by on 22 Feb. 2021

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Comment from Hotel Management

23 Feb. 2021 by Helen

Thank you for taking the time to give us such wonderful feedback on your stay. We hope to see you again at Downs Motel!

Property Features

There's a coffee shop/café on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. The business-friendly Downs Motel also features a terrace, a garden, and laundry facilities. Self parking is free. This 3-star Toowoomba motel is smoke free.

  • 23 guestrooms or units
  • Coffee shop
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Brisbane Airport (BNE) (140.4 km / 87.2 mi)
  • Train station: Toowoomba Station (2.7 km / 1.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Downs Motel offers 23 accommodations with free minibar items and complimentary bottled water. Rooms open to balconies or patios. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. This Toowoomba motel provides complimentary wireless Internet access. 40-inch Smart televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 7:30 PM. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 7:30 PM.
Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 9 and AUD 29 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Downs Motel Toowoomba
  • Downs Motel
  • Downs Toowoomba
  • Downs Motel South Toowoomba
  • Downs Motel Motel
  • Downs Motel South Toowoomba
  • Downs Motel Motel South Toowoomba

You should know

  • Downs Motel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.