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ICI HOTEL Ueno Shin Okachimachi

3.5 star property
Hotel with a restaurant, steps from Satake Shopping Arcade

Photo gallery for ICI HOTEL Ueno Shin Okachimachi

Reception
Lift
Breakfast served
Front of property
In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
The current price is AU$104
15 Feb - 16 Feb

Explore the area

View map
4-23, Taito, Taito-ku, Tokyo, Tokyo, 110-0016
  • Place, Ameyoko Shopping District
    ‪9 min walk‬
  • Place, Ueno Park
    ‪13 min walk‬
  • Place, Ueno Zoo
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 2

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2

View all photos for Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Single Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Plasma TV
Separate bedroom
Bidet
Shower/bath combination
Private bathroom
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Plasma TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Plasma TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Plasma TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Plasma TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Plasma TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room Nonsmoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room Nonsmoking

  • Sleeps 2

View all photos for Single Room

Lobby

Single Room

  • Sleeps 1

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About the area

Tokyo

ICI HOTEL Ueno Shin Okachimachi puts you in the heart of Tokyo, steps from Satake Shopping Arcade and within a 15-minute stroll of Ameyoko Shopping District. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, luggage storage and a front desk safe. Other amenities include laundry facilities and a microwave in a common area. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3.5-property class Taito hotel include Ueno Park and Ueno Zoo.

What's nearby

  • Satake Shopping Arcade - 2 min walk - 0.2 km
  • Taito Designers Village - 3 min walk - 0.3 km
  • Ameyoko Shopping District - 9 min walk - 0.8 km
  • Ueno Park - 13 min walk - 1.1 km
  • Ueno Zoo - 15 min walk - 1.3 km

Getting around

  • Shin-okachimachi Station - 2 min walk
  • Okachimachi Station - 10 min walk
  • Tokyo (HND-Haneda) - 44 min drive

Restaurants

  • ‪縁 - ‬1 min walk
  • ‪CoCo壱番屋 - ‬4 min walk
  • ‪鳥笑 - ‬3 min walk
  • ‪小島珈琲 - ‬1 min walk
  • ‪Fakalò pizza gallery - ‬4 min walk

About this property

ICI HOTEL Ueno Shin Okachimachi

Hotel with a restaurant, steps from Satake Shopping Arcade
There's a restaurant on site. WiFi is free in public spaces. ICI HOTEL Ueno Shin Okachimachi also features a vending machine, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Tokyo hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 11 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
  • Microwave in a common area
  • Dining venue
ICI HOTEL Ueno Shin Okachimachi offers 108 air-conditioned accommodations with a safe and complimentary slippers. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Interior detail
Tosei Hotel Cocone Ueno Okachimachi
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,002 reviews
The price is AU$148
10 Feb - 11 Feb
Tosei Hotel Cocone Ueno Okachimachi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 3,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested on-site for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 for adults and from JPY 1500 for children
  • Covered self-parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't served at ICI HOTEL Ueno Shin Okachimachi.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ICI HOTEL Ueno Shin Okachimachi RELIEF Tokyo
ICI HOTEL Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi RELIEF Tokyo
ICI Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi REL
Ici Ueno Shin Okachimachi
ICI HOTEL Ueno Shin Okachimachi Hotel
ICI HOTEL Ueno Shin Okachimachi Tokyo
ICI HOTEL Ueno Shin Okachimachi by RELIEF
ICI HOTEL Ueno Shin Okachimachi Hotel Tokyo

Frequently asked questions

What is the cancellation policy at ICI HOTEL Ueno Shin Okachimachi?

ICI HOTEL Ueno Shin Okachimachi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ICI HOTEL Ueno Shin Okachimachi?

As of 3 Feb 2026, prices found for a 1-night stay for 2 adults at ICI HOTEL Ueno Shin Okachimachi on 15 Feb 2026 start from AU$103.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ICI HOTEL Ueno Shin Okachimachi?

Yep, ICI HOTEL Ueno Shin Okachimachi has a covered self car park for JPY 3000 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to ICI HOTEL Ueno Shin Okachimachi?

The closest beach to ICI HOTEL Ueno Shin Okachimachi is Odaiba Beach Park (8.3 km).

Does ICI HOTEL Ueno Shin Okachimachi serve breakfast?

Yep, buffet breakfast is on offer daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at ICI HOTEL Ueno Shin Okachimachi?

No, ICI HOTEL Ueno Shin Okachimachi does not offer an airport shuttle service.

Is there a bar or restaurant at ICI HOTEL Ueno Shin Okachimachi?

Yep, you can grab a meal at ICI HOTEL Ueno Shin Okachimachi's onsite restaurant.

What time are check-in & check-out at ICI HOTEL Ueno Shin Okachimachi?

Check-in begins at 3 PM. Check-out time is 10:00 AM.

Are pets allowed at ICI HOTEL Ueno Shin Okachimachi?

No, only service animals are allowed.

ICI HOTEL Ueno Shin Okachimachi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1005 reviews
Rating 8 - Good. 304 out of 1005 reviews
Rating 6 - Okay. 59 out of 1005 reviews
Rating 4 - Poor. 21 out of 1005 reviews
Rating 2 - Terrible. 8 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Stayed 6 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

The room was very clean, the staff were incredibly helpful and welcoming. The location was great, quiet enough but also with good links to the rest of Tokyo.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sara

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and clean too. The staff are extremely helpful and friendly too. The hotel is within station distance, a nearby 7-eleven and a bustling street full of vendors. We would stay again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for us to walk to the places we wanted to see.
Stayed 4 nights in Oct 2025

6/10 Okay

Heather

Stayed 3 nights in Oct 2025

10/10 Excellent

David

Stayed 3 nights in Oct 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in Ueno with super easy access to transportation (~3 min walk to train lines, 10-15 for some other ones for certain routes). Super convenient, and love being in a quieter spot than Shibuya/Shinjuku, but still being able to easy access other areas. Konbinis right around the corner is also great! Small rooms, but to be expected - you’re not staying in Tokyo to stay in your hotel room. Friendly & helpful staff - would recommend here!
Stayed 3 nights in Oct 2025

10/10 Excellent

Mira

Stayed 2 nights in Oct 2025

10/10 Excellent

Seyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Seyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Arjun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at this hotel. The rooms were clean. The staff, especially Mr. Matsumoto, were so helpful when we needed help with accessibility. We were well taken care off and would definitely return.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very easy to access from the metro station. The staff were very helpful when we had questions. Although our room was small(common in Japan),we had everything we needed including a small fridge,kettle and tea,and access to washers and dryers.The shower had fantastic water pressure and was very hot. i would not hesitate to stay here again!
Stayed 4 nights in Sep 2025

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, quiet and friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

ELISEO ROSALES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend. Great place to stay, restaurants and places to visit close by love this hotel
Stayed 4 nights in Sep 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

deanne

Liked: Amenities
Immaculate clean. Staff amazing, helpful. Fast WIFI.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and kind! The room was very comfortable and clean, we used the laundry machine as well and they had English translation for easy access.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful and friendly, room was small but quite cozy
Stayed 6 nights in Sep 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time in Japan was absolutely amazing thanks to ICI hotel. The place was clean and a had a great amount of space! Highly reccomend staying here.
Stayed 7 nights in Sep 2025

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrick

Stayed 5 nights in Aug 2025

10/10 Excellent

Seyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Shlomi

Business traveller
Disliked: Property conditions & facilities
The place was not horrible, but the overall attitude, before you even arrive to the hotel, is not very welcoming; ONLY after you pay for the accommodation, you get a VERY long list of rules, what you shouldn’t do, what is not allowed to do, and way too many other rules. Many of those rules are supposed to be known to the clients, even if they don’t read it. It is common sense…! It seems to me that the hotel is trying to cover and prevent any misunderstandings… But all of this is very unwelcoming! I live in Japan, I travel all over the world. I have never seen a hotel with so many rules… you just book a cheap looking room, who wants to get and be busy reading 2 pages of rules…? It reminds me a chapter on the very good British TV program; The Hotel inspector. They had one story on a hotel that had all those rules of don’t and do… I suggest to the owner of this hotel to watch it. No refrigerator in the rooms ! Bathroom could have been cleaned better, a few hair was there…
Stayed 1 night in Sep 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

I couldn’t have asked for a better stay! Location, cleanliness, the staff, and the comfort were all fantastic! Location: It, for us, was in a great spot and we were able to walk to a lot of places. Cleanliness: the room wasn’t just quickly cleaned up for the next guest, everything was spot-free and the little details were all taken care of! The staff: absolutely fantastic as well. They were very friendly and always had warm greetings. The people at the front, at the buffet, and the cleaning staff always were happy to say hi and answer any questions. Comfort: thankfully, it was also a comfortable stay! Everything from the bed, to the bathroom, to the sheer sounds. I’ve stayed in nice looking hotels that had run-down AC units or loud guests. Everything worked and it worked well.
Stayed 6 nights in Aug 2025