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ICI HOTEL Ueno Shin Okachimachi

Property class: 3.5

Photo gallery for ICI HOTEL Ueno Shin Okachimachi

A modern reception area with a wooden counter, a large potted plant, and a seating area with bar stools.
A modern hotel building with multiple floors, illuminated windows, and a visible entrance.
A modern cafe interior with a checkered floor, a central serving counter, and a 'Food & Drink' sign on the wall.
A hotel room with a large bed, a desk with a chair, a lamp, and a framed sign on the wall.
An elevator area with two elevators, a reception desk, and a wall-mounted sign.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Parking available
  • Laundry room
The current price is AU$153
30 Nov - 1 Dec

Explore the area

View map
4-23, Taito, Taito-ku, Tokyo, Tokyo, 110-0016
  • Place, Ameyoko Shopping District
    ‪9 min walk‬
  • Place, Ueno Park
    ‪13 min walk‬
  • Place, Ueno Zoo
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

View all photos for Single Room, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, and a window with blinds.

Single Room, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, a nightstand, a lamp, and a wall-mounted sign.

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(31 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, an air conditioning unit, and a window.

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, and a chair.

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(35 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

A hotel room with a large bed, a desk with a chair, a lamp, and a framed sign on the wall.

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

A hotel room with a bed, desk, chair, and a lamp.

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About the area

Tokyo

ICI HOTEL Ueno Shin Okachimachi puts you in the heart of Tokyo, steps from Satake Shopping Arcade and within a 15-minute stroll of Ameyoko Shopping District. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, luggage storage and a front desk safe. Other amenities include laundry facilities and a microwave in a common area. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3.5-property class Taito hotel include Ueno Park and Ueno Zoo.

What's nearby

  • Ameyoko Shopping District - 9 min walk - 0.8 km
  • Akihabara Electric Town - 10 min walk - 0.9 km
  • Ueno Park - 13 min walk - 1.2 km
  • Ueno Zoo - 15 min walk - 1.3 km
  • Sensoji Temple - 6 min drive - 3.0 km

Getting around

  • Shin-okachimachi Station - 2 min walk
  • Okachimachi Station - 10 min walk
  • Tokyo (HND-Haneda) - 44 min drive

Restaurants

  • ‪鳥笑 - ‬3 min walk
  • ‪カレーの店 サカエヤ - ‬3 min walk
  • ‪ドトールコーヒーショップ - ‬4 min walk
  • ‪ニューラホール - ‬3 min walk
  • ‪小島珈琲 - ‬1 min walk

About this property

ICI HOTEL Ueno Shin Okachimachi

There's a restaurant on site. WiFi is free in public spaces. ICI HOTEL Ueno Shin Okachimachi also features a vending machine, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Tokyo hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 11 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
  • Microwave in a common area
  • Dining venue
ICI HOTEL Ueno Shin Okachimachi offers 108 air-conditioned accommodations with a safe and complimentary slippers. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 3,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested on-site for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 for adults and from JPY 1500 for children
  • Covered self-parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't served at ICI HOTEL Ueno Shin Okachimachi.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ICI HOTEL Ueno Shin Okachimachi RELIEF Tokyo
ICI HOTEL Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi RELIEF Tokyo
ICI Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi REL
Ici Ueno Shin Okachimachi
ICI HOTEL Ueno Shin Okachimachi Hotel
ICI HOTEL Ueno Shin Okachimachi Tokyo
ICI HOTEL Ueno Shin Okachimachi by RELIEF
ICI HOTEL Ueno Shin Okachimachi Hotel Tokyo

Frequently asked questions

What is the cancellation policy at ICI HOTEL Ueno Shin Okachimachi?

ICI HOTEL Ueno Shin Okachimachi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ICI HOTEL Ueno Shin Okachimachi?

As of 15 Nov 2026, prices found for a 1-night stay for 2 adults at ICI HOTEL Ueno Shin Okachimachi on 30 Nov 2026 start from AU$153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ICI HOTEL Ueno Shin Okachimachi?

Yep, ICI HOTEL Ueno Shin Okachimachi has a covered self car park for JPY 3000 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does ICI HOTEL Ueno Shin Okachimachi serve breakfast?

Yep, buffet breakfast is on offer daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at ICI HOTEL Ueno Shin Okachimachi?

No, ICI HOTEL Ueno Shin Okachimachi does not offer an airport shuttle service.

Is there a bar or restaurant at ICI HOTEL Ueno Shin Okachimachi?

Yep, you can grab a meal at ICI HOTEL Ueno Shin Okachimachi's onsite restaurant.

What time are check-in & check-out at ICI HOTEL Ueno Shin Okachimachi?

Check-in begins at 3 PM. Check-out time is 10:00 AM.

Are pets allowed at ICI HOTEL Ueno Shin Okachimachi?

No, only service animals are allowed.

ICI HOTEL Ueno Shin Okachimachi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1004 reviews
Rating 8 - Good. 301 out of 1004 reviews
Rating 6 - Okay. 73 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the staff were very nice. There aren’t many restaurants nearby the building but the hotel was extremely neat and breakfast was good and had many different choices
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. The hotel was clean, comfortable and in a great location with easy access to train stations and convenience stores. The staff were friendly and helpful throughout my stay. I'd happily stay here again on my next visit to Tokyo.
Stayed 13 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful during our stay. Hotel was clean and new. Location is very convenient, 1mins walk from the nearest Metro station on the Oedo line. The hotel is also along a sleepy shopping street, great for a stroll anytime.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small room, really great staff and location was perfect
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect size, water pressure good and constantly hot, good amenities friendly staff
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi was great and staff very friendly!
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Decent place to stay. Staff was generally accommodating.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay at !
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff Easy access to shopping and transport Room was very comfortable
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional. Very helpful in all aspects. Thank you for making our stay so enjoyable.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean rooms, quiet and nicely decorated
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Onsen hotel will come again
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff speak excellent English, and are very helpful. Restaurants are a 10-15 minute walk away but there are convenience stores very close. The rooms are tiny and for two people with luggage it is a very tight squeeze but overall for the price per night it is good value. Nearest subway is Shin-Okachimachi.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a good location with many restaurants and transport links. Room was tidy and spacious.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and housekeeping were all very friendly! Location wasn’t our personal favourite but others may love it - we still enjoyed our stay!
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my wife and our 1.5 year old for three nights at the start of our trip
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to subway station
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at this hotel. Friendly staff when checking in and were able to drop our bags off early. Clean room and good amenities, shampoo etc. Really liked the location, shops, restaurants, and the subway is really close and bigger stations not too far either. We didn't try the breakfast.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so helpful and friendly, the hotel was warm and homelike, the location was great! Very happy with our stay!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for us to walk to the places we wanted to see.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
it was good stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff were very helpful and friendly. The 50 yen water was great
Stayed 14 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and front desk staff were very helpful
Stayed 6 nights in Nov 2025