Hotel New Otani Tokyo The Main

4.5 star property
Luxury hotel with 20 restaurants and bars/lounges

Photo gallery for Hotel New Otani Tokyo The Main

Restaurant
The Main Shin-Edo Suite with Cypress Bath, Non-Smoking
Dining
Exterior
Daily buffet breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$532
22 Jan - 23 Jan

Explore the area

View map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo The Main, Tokyo, 102-8578
  • Place, Hotel New Otani Tokyo
    ‪1 min walk‬
  • Place, Tokyo Imperial Palace
    ‪16 min walk‬
  • Place, Tokyo Midtown
    ‪3 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

The Main Deluxe King, Non Smoking

8.8 out of 10
Excellent
(8 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

The Main Standard King, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Standard Twin, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

The Main Quality Double Non-smoking

8.6 out of 10
Excellent
(23 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 26 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 26 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

The Main Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Day bed
Blackout curtains
Deep-soaking bath
  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 26 sq m
  • Sleeps 1
  • 1 Queen Bed

The Main Standard Twin, Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Single Beds

The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

The Main Deluxe Twin Room, Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds OR 2 Large Single Beds and 1 Single Sofa Bed

The Main Junior Suite double, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Deluxe Twin Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Day bed
Blackout curtains
Deep-soaking bath
  • Sleeps 5
  • 2 Large Single Beds

The Main Deluxe Double Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Day bed
Blackout curtains
Deep-soaking bath
  • Sleeps 5
  • 1 King Bed

The Main Deluxe Twin Room (Bathroom With A Washing Area) Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • Sleeps 4
  • 2 Large Single Beds

Deluxe King Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • Sleeps 4
  • 2 Single Beds

The Main Standard Double, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

The Main Standard Twin, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • Sleeps 4
  • 2 Single Beds

The Main Standard Triple, Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

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About the area

Tokyo

A luxury stay in the heart of Tokyo awaits you at Hotel New Otani Tokyo The Main. You'll be 1.5 km (0.9 mi) from Tokyo Imperial Palace and 3 km (1.9 mi) from Nippon Budokan. Highlights at this hotel include 20 restaurants, 4 bars/lounges and 3 coffee shops/cafes. .A day of pampering can include facials and body treatments. Enjoy the gym and seasonal outdoor swimming pool. 269 square feet (25 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Chiyoda hotel, you'll be 3.7 km (2.3 mi) from Tokyo Tower and 4.3 km (2.7 mi) from Tokyo Dome.

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.0 km
  • Akasaka Palace - 6 min walk - 0.5 km
  • Tokyo Imperial Palace - 16 min walk - 1.4 km
  • Tokyo Midtown - 3 min drive - 1.4 km
  • Shinjuku Gyoen National Garden - 6 min drive - 3.3 km

Getting around

  • Yotsuya Station - 9 min walk
  • Fukuma Station - 9 min walk
  • Tokyo (NRT-Narita Intl.) - 78 min drive

Restaurants

  • ‪BASE11 - ‬8 min walk
  • SATSUKI
  • ‪フレッシュネスバーガー - ‬8 min walk
  • ‪ガーデンラウンジ - ‬3 min walk
  • ‪Tully's Coffee - ‬4 min walk

About this property

Hotel New Otani Tokyo The Main

Luxury hotel with 20 restaurants and bars/lounges
Hotel New Otani Tokyo The Main offers its guests a health club and a seasonal outdoor pool. There are 20 restaurants and 3 coffee shops/cafes, as well as a nearby corner/local shop. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 269 square feet (25 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel New Otani Tokyo The Main. An airport shuttle during limited hours is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

  • 554 guestrooms or units
  • 2 buildings
  • 20 dining venues
  • 4 bars or lounges
  • 3 coffee shops
  • Conference rooms
  • 269 sq ft of conference space
  • 25 sq. m of conference space
  • Built in 1964
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Hotel New Otani Tokyo The Main offers 554 accommodations with a safe and free newspapers. Each accommodation is individually furnished. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 7:00 PM
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges

Things to do

  • Health club
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 269 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas
  • Rooftop garden
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's health club and spa will be closed from February 1-3, 2026.
Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested on-site for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 February to 3 February:
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)
  • Facilities fee: JPY 7000 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • The seasonal pool will open on 11 July and close on 07 September.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani
Hotel New Otani Tokyo
Hotel Tokyo New Otani
New Hotel Otani Tokyo
New Otani
New Otani Hotel Tokyo
New Otani Tokyo
Otani Tokyo Hotel
Tokyo New Otani
Tokyo New Otani Hotel
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Tokyo Garden Hotel
Hotel New Otani Tokyo Main
Hotel New Otani Main
New Otani Tokyo Main
New Otani Main
New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel
Hotel New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel New Otani Tokyo The Main?

Hotel New Otani Tokyo The Main offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel New Otani Tokyo The Main?

As of 21 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo The Main on 22 Jan 2026 start from AU$531.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel New Otani Tokyo The Main?

Yep, Hotel New Otani Tokyo The Main has a free self car park.

Are there any beaches close to Hotel New Otani Tokyo The Main?

The closest beach to Hotel New Otani Tokyo The Main is Odaiba Beach Park (6.8 km).

Is there a spa on site at Hotel New Otani Tokyo The Main?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does Hotel New Otani Tokyo The Main have a pool?

Hotel New Otani Tokyo The Main has a seasonal outdoor pool. The pool is open from July 11 to September 07.

What luxury perks are available at Hotel New Otani Tokyo The Main?

Hotel New Otani Tokyo The Main features a health club, 20 restaurants and 4 bars. All guestrooms come with deep soaking tubs and room service.

Is Hotel New Otani Tokyo The Main family-friendly?

You bet! With amenities such as babysitting services and a corner/local shop, as well as children's slippers in the guestrooms, it's no surprise that Hotel New Otani Tokyo The Main is a hit with families.

Are there hot tubs in the rooms at Hotel New Otani Tokyo The Main?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel New Otani Tokyo The Main serve breakfast?

Sure does, buffet brekkie is offered daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Hotel New Otani Tokyo The Main?

No, but there's an airport shuttle that runs from 8:30 AM - 7:00 PM for a fee.

Is there a bar or restaurant at Hotel New Otani Tokyo The Main?

Yep, Hotel New Otani Tokyo The Main has 20 restaurants.The dining venue is closed seasonally each year from February 1 until February 3.

What time are check-in & check-out at Hotel New Otani Tokyo The Main?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel New Otani Tokyo The Main?

No, pets are not allowed.

Hotel New Otani Tokyo The Main Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 893 out of 1182 reviews
Rating 8 - Good. 181 out of 1182 reviews
Rating 6 - Okay. 55 out of 1182 reviews
Rating 4 - Poor. 26 out of 1182 reviews
Rating 2 - Terrible. 27 out of 1182 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mario Katsumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Marija

Stayed 4 nights in Oct 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff with great courteous attitude. Love my room upgrade. Thank you so much.
Stayed 4 nights in Oct 2025

10/10 Excellent

Andrea Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing! Such beautiful gardens to walk through, lots of shopping, and food options. Rooms were very nice, the only down fall was how uncomfortable the bed was
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband had the domestic beer, Kirin and Asahi. I had red wine. We’re satisfied
Stayed 6 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the Hotel is very nice with plenty of local options for dining and extremely convenient to get around Tokyo.
Stayed 5 nights in Oct 2025

10/10 Excellent

Leaha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Gael Alberto

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property was an outstanding 400 year old garden. A lovely oasis in a vibrant, bustling city. The staff were so friendly and accommodating.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kiyoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kristen

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The Hotel New Otani - The Main in Tokyo. It's a beautiful, sprawling property. The garden is lovely to stroll through. The rooms are spacious, modern, and clean. We requested a baby cot and it was in good shape. I got a massage at the spa and it was excellent. The breakfast options were all wonderful, and the view from the 40th floor dining area was great. The bell desk helped us with luggage forwarding service. Every employee we interacted with spoke great English and was very helpful. The Akasaka area was well connected and quiet. Would definitely stay again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rita

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and experience!
Stayed 8 nights in Oct 2025

10/10 Excellent

Ralph

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gardens ans shopping as well as food options wonderful
Stayed 4 nights in Oct 2025

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The New Otani Hotel was probably the best hotel we stayed at so far! The attention to detail and courteous service was unmatched around the world.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tyrrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fantastic service by conscientious people. Our room was excellent, with only the carpet in need of attention.
Stayed 3 nights in Oct 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional in every way. The garden was beautiful to walk through in the morning.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellwnt hotel and easy to access subway close by.
Stayed 6 nights in Sep 2025

10/10 Excellent

Paul

Stayed 5 nights in Sep 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large hotel, there was plenty of food and shopping options inside the building. Staff was super helpful, made checkin/checkout quick, were very professional, and helped us with our bags. The room itself was pretty good. Pretty spacious with a nice tv and good sized bathroom, and they left complimentary candies with a welcome note which was a nice touch. There's a small convenience store and coffee shop in the building as well which is helpful. Definitely a hotel on the fancier side if that's what you're looking for, but wasn't over the top
Stayed 2 nights in Sep 2025

10/10 Excellent

Arman

Stayed 6 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This photo is perfect for finding a peaceful oasis in a busy city! Walkable location, stunning garden and tons of food.
Stayed 7 nights in Sep 2025

10/10 Excellent

Yuriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent My home away from home
Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Amenities
Brilliant hotel wonderful staff great food perfect views.
Stayed 1 night in Sep 2025

10/10 Excellent

Victoria, Orange

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, choicest restaurants, convenience store and shopping. Amazing gardens.
Stayed 5 nights in Sep 2025