4.1 out of 5

"Good basic hotel that helped when I was in an accommodation fix. They were very quick to respond. " More

By a verified traveller on Wed 29 Aug 2018

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Hotel Description

At Oaks Waterfront Resort you'll be steps from Pelican Plaza and 1.8 km (1.1 mi) from Blue Bay Beach. Highlights at this hotel include an outdoor swimming pool and in-room balconies.

Flat-screen TVs with digital channels are featured in all 98 rooms, and you can enjoy WiFi, coffee/tea makers and hairdryers. In-room dining is easy with amenities like microwaves and hobs. Phones, irons/ironing boards and free toiletries are also available. Weekly housekeeping is available.

Enjoy the fitness centre, spa tub and kids' swimming pool. Additionally, you'll find WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Attractions within a 30-minute drive of this 4-star The Entrance hotel include Lake Macquarie and Terrigal Beach.

Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$118* Per night/room 5 Sep. - 6 Sep.

Two Bedroom Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Loft

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

1 Bedroom Loft

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Oaks Waterfront Resort ratings based on 928 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Waterfront Resort

Everyone (440) Couples (360) Business (1) Students (1) Family (127)
4 out of 5
Within easy walking distance to shops & restaurants

Posted by on 22 Aug. 2019

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3 out of 5
Some lights were burned. Lounge all stained. Table sticky (not well cleaned)

Posted by on 18 Aug. 2019

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5 out of 5

Posted by on 17 Aug. 2019

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2 out of 5
The staff told us to park in the car park. We thought it was the hotel car park. It was late at night. And we didn’t realise it was the council car park. We parked overnight, not realising it was a disabled spot. Charge for the mistake was $572. It left a dreadful taste in our mouth. And soured our whole visit.

Posted by , from Sydney on 11 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Oaks Waterfront

Dear Adsl, Thank you for the feedback of your recent stay with us, we always appreciate hearing back from our guests. We do hope that you enjoyed the lovely location and our property. We apologise for the issue surrounding the car parks. Both car parks are heavily lit at night to avoid these kinds of issues. We cannot take responsibility for you parking in a disabled parking space, however, we do understand this has been a setback to what was hopefully an enjoyable stay. We do hope we can welcome you back on lighter, more enjoyable terms. Kindest regards and best wishes,

3 out of 5
Overlooks the street in an off peak period, very disappointed. No free wifi, had to pay never had to pay very un-satisfied

Posted by on 9 Aug. 2019

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Comment from Hotel Management

10 Aug. 2019 by Oaks Waterfront

Hi there Kylie, Thank you for taking the time to leave a review of your recent stay with us, we appreciate hearing back from you. We apologise for the disappointment surrounding your stay. We will be using your feedback to further improve on future stays. We hope we can welcome you back again soon. Kind regards

3 out of 5
It was noisy . The place needed a good clean. Only one person on reception (nice girl)but she was too busy.

Posted by on 31 Jul. 2019

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Comment from Hotel Management

2 Aug. 2019 by Oaks Waterfront

Dear Anonymous, Thank you for the detailed review of your recent stay, we appreciate your feedback. We do hope you enjoyed the lovely location. We apologise that the property did not meet your expectations. We are striving to improve the dated property but unfortunately this will take time. We do hope we can welcome you back again soon. Kind regards

5 out of 5
Great view from our apartment . Reception staff very helpful .

Posted by on 26 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by Oaks Waterfront

Dear Anonymous, It's great to hear back form you! Thank you for taking the time to review your most recent stay. We are so delighted to know you enjoyed the lovely location and we trust our staff were professional towards you. We are looking forward to welcoming you back again soon! Kind regards.

5 out of 5

Posted by on 18 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Oaks Waterfront

Dear Anonymous, Thank you so much for leaving the lovely feedback. We really appreciate hearing back from you. We are so pleased you enjoyed the lovely location and property. We are looking forward to welcoming you back again soon. Kind regards.

5 out of 5
Great location and views from apartment. Very comfortable bed. Lots of restaurants nearby.

Posted by on 18 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Oaks Waterfront

Dear Anonymous, Thank you so much for leaving the lovely feedback. We really appreciate hearing back from you. We are so pleased you enjoyed the lovely location and property. We are looking forward to welcoming you back again soon. Kind regards.

5 out of 5
I loved how the staff was accommodating to our needs. There needed to be pamphlets provided on the area

Posted by on 18 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Oaks Waterfront

Dear Anonymous, Thank you for taking the time to leave a review, it's great to hear back from you. We are so delighted to know that you enjoyed your stay and our friendly staff. We appreciate the comments on local brochures that could be offered, however, we do place all brochures we receive in reception. We look forward to welcoming you back soon. Kind regards.

Property Features

Oaks Waterfront Resort offers its guests an outdoor pool, a kid's pool, a spa tub, and a fitness centre. WiFi is available in public spaces for a fee. Oaks Waterfront Resort also features laundry facilities, dry cleaning/laundry services, and a safe deposit box at the front desk. For a fee, parking is available. This 4-star The Entrance hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 6 levels
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk safe
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (104.5 km / 64.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Waterfront Resort offers 98 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Rooms open to furnished balconies. Flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This The Entrance hotel provides wireless Internet access for a surcharge. Housekeeping is provided on a weekly basis.

  • Private balcony (furnished)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Friday-Monday: midnight-midnight
  • Tuesday-Thursday: 6 AM-10 PM

This property's front desk is open during the following times:

  • Friday - Monday: midnight - midnight
  • Tuesday - Thursday: 6 AM - 10 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 15.00 per night (in/out privileges)
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Rollaway bed fee: AUD 49 per night
  • On-site credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Entrance Resort
  • Oaks Entrance
  • Oaks Resort Entrance
  • Oaks Waterfront
  • Oaks Waterfront Entrance
  • Oaks Waterfront Resort
  • Oaks Waterfront Resort Entrance
  • Resort Entrance
  • Waterfront Entrance
  • Oaks Waterfront Hotel The Entrance
  • Oaks Waterfront Resort The Entrance Hotel The Entrance
  • Oaks Waterfront The Entrance
  • Oaks Waterfront Resort The Entrance
  • Oaks Waterfront Resort The Entrance Hotel

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.