Hotels with Shopping in Tenerife

We had a nice stay at the Hyatt. Beautiful property in a great location. We had a preferred club booking, and our room was very spacious, cleaning service was twice a day. Breakfast had a lot of good options. Jesus at the front desk bellman service was always very pleasant and helpful. Also great were Erica at the front desk and Mireya at guest services. We would love to return.

love this hotel you can see it needs some painting done and wear and tear but other than that its perfect

A fantastic hotel, our 3rd time to the hotel. I cannot fault the hotel, room or grounds. However, the service and staff with the exception of Hannah at reception, Esther in the bar and Gladys at the beach club restaurant were simply shocking. Extremely unhelpful, had to wait a long time to be served. At breakfast they take your tea/coffee order which never arrived. For a 5 star hotel it is simply unacceptable. The Ritz Carlton trades on its name and reputation which you simply can’t do. I wouldn’t recommend this hotel unless you don’t mind poor service.