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Cleopatra Palace Hotel

4.0 star property
Upscale resort on the beach, near Playa de las Américas

Choose dates to view prices

Photo gallery for Cleopatra Palace Hotel

Beach/ocean view
Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served
Combined shower/bathtub, free toiletries, hair dryer, bidet
Treatment room
Reviews
9.0

Wonderful

Popular amenities

  • Pool
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Explore the area

Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660
  • Popular LocationPlaya de las Américas10 min walk
  • Popular LocationLos Cristianos Beach15 min walk
  • Popular LocationVeronicas Strip19 min walk
  • AirportTenerife (TFS-Tenerife South)20 min drive

Room options

View all photos for Standard Room (2 Adults)

Minibar, in-room safe, desk, laptop workspace

Standard Room (2 Adults)

8.7/10 Excellent

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View (2 adults and 1 child)

9.1/10 Wonderful

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Private Pool (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool (2 adults and 1 child)

10/10 Exceptional

Highlights

Balcony
Private pool
Air conditioning
TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double or Twin Room, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room, Sea View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Minibar
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Suite (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Minibar
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

8.8/10 Excellent

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Private Pool

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool

9/10 Excellent

Highlights

Balcony
Private pool
Air conditioning
TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (Doble)

Minibar, in-room safe, desk, laptop workspace

Suite (Doble)

10/10 Exceptional

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Pool View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View

9.1/10 Wonderful

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, Sea View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Sea View

9.5/10 Exceptional

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Pool
H10 Las Palmeras
Pool
All-inclusive
Kids pool
Parking included
4.0 out of 5, Very good, (616)
The price is AU$348
for 1 night
includes taxes & fees
7 June - 8 June
H10 Las Palmeras

About the area

Arona

A family-friendly stay in Arona awaits you at Cleopatra Palace Hotel. Within just a 10-minute stroll, you'll find popular attractions like Las Vistas Beach and Playa de las Américas. Highlights at this beachfront resort include in-room free WiFi, free high-speed Internet and balconies. .The resort's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find beach club on site, and enjoy the on-site outdoor swimming pool and free kids' club. Business amenities include a meeting room, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a sauna. There's also free self parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class Arona resort, attractions include Siam Park and Los Cristianos Beach.
View more Resorts in AronaOpens in a new window

What's nearby

  • Playa de las Américas - 10 min walk
  • Los Cristianos Beach - 15 min walk
  • Veronicas Strip - 19 min walk
  • Golf Las Americas - 5 min drive
  • Siam Park - 6 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 20 min drive

Restaurants

  • Hard Rock Cafe Tenerife - 1 min walk
  • Hacienda Miranda - 1 min walk
  • Cafetería Plaza - 3 min walk
  • Bianco Ristorante - 2 min walk
  • Fan Borondón - 6 min walk

About this property

Cleopatra Palace Hotel

Upscale resort on the beach, near Playa de las Américas
Cleopatra Palace Hotel offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and a meeting room are available. A library, a terrace, and a complimentary children's club are also featured at the family-friendly Cleopatra Palace Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Arona resort is smoke free.

  • 431 guestrooms or units
  • 4 levels
  • 3 buildings
  • Built in 1996
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Cleopatra Palace Hotel offers 431 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Arona resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Beach club
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Library
  • Outdoor pool
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Shopping
  • Tennis
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Built in 1996
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Frequently asked questions

What is the cancellation policy at Cleopatra Palace Hotel?

Cleopatra Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cleopatra Palace Hotel?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Cleopatra Palace Hotel on 12 June 2024 start from AU$272.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cleopatra Palace Hotel?

Yep, Cleopatra Palace Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Cleopatra Palace Hotel?

Yep, Cleopatra Palace Hotel is a short 6-minute walk from Las Vistas Beach. Fun beach activities include waterskiing, windsurfing and body boarding.

Does Cleopatra Palace Hotel have a pool?

Cleopatra Palace Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Cleopatra Palace Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Cleopatra Palace Hotel.

Is Cleopatra Palace Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Cleopatra Palace Hotel is a hit with families.

Is there a free airport shuttle available at Cleopatra Palace Hotel?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Cleopatra Palace Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Cleopatra Palace Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Cleopatra Palace Hotel?

No, only service animals are allowed.

Cleopatra Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 561 out of 1000 reviews" "
Rating 8 - Good. 343 out of 1000 reviews" "
Rating 6 - Okay. 81 out of 1000 reviews" "
Rating 4 - Poor. 10 out of 1000 reviews" "
Rating 2 - Terrible. 5 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is heading for refurbishment so they seem to have cut down on general maintenance in the rooms. Staff, food and general areas are great.
Stayed 12 nights in Feb 2024

8/10 Good

Robert

Stayed 7 nights in Feb 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beach and the main shopping street.Will stay again on our visit around this Autumn.
Stayed 4 nights in Feb 2024

6/10 Okay

patrick

Liked: Cleanliness, staff & service
Stayed 9 nights in Jan 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

4/10 Poor

Clive

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sadly, our recent stay did not go well - We have stayed at this hotel many times over the years and we have always been impressed and pleased with our stay. However, on this occasion there has been a major change in attitude of management and guest services - rude, not listening and unwilling to listen and not understanding and unwilling to understand. Certainly we were not treated as VIP and felt treated as Low Life - As a senior doctor and nurse, we were officially reprimanded by Guest services for celebrating my Birthday on the balcony at midnight - we were not noisy or drunk. My wife is Registered Blind in the UK and partially Deaf - this was not listened to or understood. The second day, after dinner in town for my Birthday, I was unwell coming home and needed to rest and lie down to fend off a bout of nausea - I have Crohn’s Disease which can cause nausea and sickness after eating - We were shouted out in the hotel and reprimanded for bad behaviour - We were not listened to about my Crohn’s Disease and not understood. Guest services stated repeatedly that it was ‘Not Their Concern’ !! They were only concerned about other guests. We were then quite abruptly asked to leave the hotel the morning after at 11am and told to pack and leave the room within 15 minutes - We were told Management had made this decision but we were not allowed to discuss this with management or guest services. We were escorted out of the hotel with our case and bags with nowhere to stay !!
Stayed 3 nights in Feb 2024

8/10 Good

Stephen

Liked: Staff & service, property conditions & facilities, room comfort
Good breakfast and near local bars.
Great location in las americas, easy walking to edeje or los cristiamos. Breakfast buffet excellent with live piano music. Rooms ok but not brilliant compared to newer hotels. Many restaurants for lunch and evening meals nearby. Very expensive compared to other hotels los. Cristianos and las americas. Needs a loyalty for regular visitors.
Stayed 6 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien