Hard Rock Hotel Tenerife

5.0 star property
Luxury resort on the beach, with 4 outdoor pools

Photo gallery for Hard Rock Hotel Tenerife

Rooftop terrace
4 outdoor pools, pool umbrellas, pool loungers
Suite (Rock Suite Gold)
Executive lounge
4 outdoor pools, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
The current price is AU$356
includes taxes & fees
14 Dec - 15 Dec

Explore the area

View map
Avenida Adeje, 300, Adeje, 38670
  • Place, Tenerife Beaches
    ‪12 min walk‬
  • Place, El Puertito
    ‪14 min walk‬
  • Place, La Caleta National Park
    ‪17 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪23 min drive‬

Room options

Deluxe Double Room Single Use (Silver)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

Deluxe Room (Silver)

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Room (Gold)

8.8 out of 10
Excellent
(36 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Room (Platinum)

8.8 out of 10
Excellent
(18 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Studio Suite (Silver)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite (Gold)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite (Rock Suite Platinum)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 80 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (Rock Royalty)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (Silver) - Family Friendly

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite (Gold) - Family Friendly

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite (Rock Royalty) - Family Friendly

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
  • 50 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Room Single Use (Rock Royalty)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
  • 35 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

Deluxe Room (Rock Royalty)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Room (Connecting Gold)

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 70 sq m
  • Partial sea view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

Studio Suite (Amplified)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Deluxe Double Room Single Use (Gold)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Double Room Single Use (Platinum)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed

Studio Suite Silver - Single Use

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite Gold - Single Use

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite (Rock Suite Diamond)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Rock Suite Gold)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Adeje

A luxury stay in Adeje awaits you at Hard Rock Hotel Tenerife. Within just a 15-minute stroll, you'll find Las Galgas and El Pinque. Highlights at this beachfront resort include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, The Beach Club, is open for lunch. 3rd Half Sports Bar is the resort's own sports bar, serving drinks along with dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. 5651 square feet (525 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a children's swimming pool. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Costa Adeje resort, attractions include Siam Park and Fañabé Beach.

What's nearby

  • El Pinque - 10 min walk - 0.9 km
  • Tenerife Beaches - 12 min walk - 1.0 km
  • El Puertito - 14 min walk - 1.2 km
  • La Caleta National Park - 17 min walk - 1.5 km
  • Ajabo Beach - 2 min drive - 1.2 km

Getting around

  • Tenerife (TFS-Tenerife South) - 25 min drive

Restaurants

  • ‪Sessions - ‬17 min walk
  • ‪H10 Atlantic Sunset Mike’s Coffee - ‬12 min walk
  • ‪Restaurante Judith - ‬14 min walk
  • ‪Britannia Inn - ‬18 min walk
  • ‪Bahia Principe Resort Main Restaurant - ‬11 min walk

About this property

Hard Rock Hotel Tenerife

Luxury resort on the beach, with 4 outdoor pools
Some rates at Hard Rock Hotel Tenerife are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hard Rock Hotel Tenerife, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 5 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and a fitness centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Adeje resort.

  • 624 guestrooms or units
  • 16 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 3 swim-up bars
  • 5 bars or lounges
  • 5651 sq ft of conference space
  • 525 sq. m of conference space
  • Built in 1979
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hard Rock Hotel Tenerife offers 624 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Secured, covered parking on site (EUR 12 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 3 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 3rd Half Sports Bar
  • Montauk Steak House
  • Narumi
  • Suena Chido - Taquería
  • The Beach Club

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Pilates classes
  • Playground
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,651 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 2 buildings
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night, plus a one-time cleaning fee of EUR 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 12 per day
  • Pet fee: EUR 40 per pet, per night plus a one-off EUR 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife
Hard Rock Tenerife Adeje
Hard Rock Tenerife
Hard Rock Hotel Tenerife Aje
Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife Resort
Hard Rock Hotel Tenerife Resort Adeje

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Tenerife?

Hard Rock Hotel Tenerife offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Tenerife?

As of 9 Dec 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Tenerife on 14 Dec 2025 start from AU$356.2, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hard Rock Hotel Tenerife?

Yep, Hard Rock Hotel Tenerife has a secured covered self car park for EUR 12 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Hard Rock Hotel Tenerife?

Yep, Hard Rock Hotel Tenerife is a short 19-minute walk from Tenerife Beaches. Fun beach activities include scuba diving. You can also find boat tours.

Is there a spa on site at Hard Rock Hotel Tenerife?

Yep, there is an onsite spa at Hard Rock Hotel Tenerife. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hard Rock Hotel Tenerife have a pool?

Yep, and guests love it! Hard Rock Hotel Tenerife has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Hard Rock Hotel Tenerife have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hard Rock Hotel Tenerife?

Hard Rock Hotel Tenerife features 2 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Hard Rock Hotel Tenerife a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hard Rock Hotel Tenerife.

Is Hard Rock Hotel Tenerife family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Hard Rock Hotel Tenerife is a hit with families.

Does Hard Rock Hotel Tenerife serve breakfast?

Yeah, complimentary buffet brekkie is offered daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hard Rock Hotel Tenerife?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hard Rock Hotel Tenerife?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at Hard Rock Hotel Tenerife's 5 restaurants.

What time are check-in & check-out at Hard Rock Hotel Tenerife?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Hard Rock Hotel Tenerife Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 636 out of 1009 reviews
Rating 8 - Good. 223 out of 1009 reviews
Rating 6 - Okay. 85 out of 1009 reviews
Rating 4 - Poor. 31 out of 1009 reviews
Rating 2 - Terrible. 34 out of 1009 reviews

Reviews

8/10 Good

Louise

Stayed 5 nights in Aug 2025

10/10 Excellent

Samuel John

Stayed 3 nights in Aug 2025

8/10 Good

Tristam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All areas which I could access was good.
Stayed 5 nights in Aug 2025

6/10 Okay

Nurcan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Aug 2025

10/10 Excellent

Amitkumar jayantilal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love the hotel my favourite part was the pool. I love the pancakes so much.
Stayed 3 nights in Aug 2025

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room. Loved how vigilant staff were at the adults only pool, to protect the privacy of guests. Much appreciated.
Stayed 2 nights in Aug 2025

8/10 Good

steve

8/10 Good

steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
When is all inclusive NOT all inclusive?! Over half of the drinks are supplement, half of the restaurants give you a 30% discount, but worst of all the coffee bar, splash pool and beach club will let you have an all inclusive lunch between 1200-1300 and 1300-1500 and it’s less than half of what’s on the menu (if you’re paying anytime/anything you want). But between 1300-1500 the only All inclusive option is buffet restaurant. Not like most 5* AI, most things ARE NOT ALL INCLUSIVE
Stayed 7 nights in Aug 2025

4/10 Poor

Nicola

Travelled with group
Disliked: Staff & service, amenities
Not what we expected!
Stayed 7 nights in Aug 2025

4/10 Poor

Georgina

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The 80s aqua class was amazing!! The best ever been too. This hotel could be 5 star if they had staff and stuck to giving all inclusive if you pay for it! Bizarre rules.
Stayed 7 nights in Aug 2025

6/10 Okay

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2025

2/10 Terrible

Hayley Kate, Southminster

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awful. Dated building inside and out, not very clean, stained sheets, dirty rooms, awful food, staff are generally rude and unhelpful, honestly you could not pay me to go to this hotel again. We did all inclusive but ended up eating out as the food was really poor. I thought faeces in the pool day one was bad but it got worse someone also puked in the pool. The surrounding area is tacky and run down. The beach is a literal joke! You really feel unwelcome here, complaints are just ignored, it's just grim. The steak house staff, in particularly Alicia was on another level of rude genuinely shocked by her behavior, this was their a la carte restaurant! I love Tenerife and have been to several different resorts but this hotel was very disappointing, really poor value for money!
Stayed 7 nights in Aug 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Family of 6 - all enjoyed stay - would stay again

Loved the jacuzzi - sofa double bed was really uncomfortable - main bed was really comfy - lagoon pool had been shut for 2 months but luckily opened on our check out day - we got to use it on check out day - there were also showers and luggage storage can use on checkout day - view from room was of pools, which was good - food selection was good - we did have all inclusive so buffet dinner for 6 was really expensive - extra cost for drinks even with all inclusive - location was ok can get taxi into Costa Adeje - all in all family of 6 we all enjoyed our stay and would stay again
Stayed 1 night in Aug 2025

8/10 Good

Claire-Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well equipped for entertaining families and adults alike. All staff are extremely friendly and accommodating. The only negative was we were staying in one of the Rock Royalty suites on an all inclusive package, we found it difficult to eat in particular restaurants as you are only able to eat in them at particular times of the day, and that you need to book everything apart from the buffet. We found this restrictive and annoying as you don’t know what time of day you will be hungry tomorrow. The offering of vegetarian food on the all inclusive buffet was very poor, with poor selections in either the all inclusive restaurants and those restaurants that you need to pay 70% for as these are not included in the package. This resulted in us spending an additional £800 on food both in and outside the hotel.
Stayed 14 nights in Aug 2025

6/10 Okay

Kieran

Disliked: Property conditions & facilities
The room was good but not fully clean upon arrival, it was sorted by housekeeping the next day though. The largest pool, pool bar and beach bar were closed for refurbishment forcing everyone to the smaller splash pool which was ok but the staff struggled to deal with the number of people. The service was good but at meal times you were basically limited to one drink. It all felt rushed and not relaxing. The pool itself was poorly maintained too. Both my son’s cut their hands and feet on numerous occasions on sharp or missing tiles, once needing first aid from the lifeguard. Another child cut the end off his toe.
Stayed 3 nights in Aug 2025

8/10 Good

Elaine

Stayed 3 nights in Aug 2025

8/10 Good

chalin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sofar bed was uncomfortable.hard, kids hurt them self on they legs every time they get in because steels frame that stick out underneath bed sheet that them couldn't see. Pool was half close at the time we stay and only little pool was opened so it was over crowded and water was cloudy as too many people in it. Not nove.Other then that was good.
Stayed 4 nights in Aug 2025

10/10 Excellent

Max, Cononley

Stayed 7 nights in Jul 2025

10/10 Excellent

Remonia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained the biggest pool was under maintenance so every one was at the kids and other pool. It was packed but not too crowded surprisingly. The entertainment nightly was amazing . They have a kids club for teenagers and younger kids that was amazing. I highly recommend for a family vacation . The food choices were endless I did only the breakfast package. They even accommodated my early morning departure and provided entry to the breakfast area. The beach access for the property was not the greatest it was a big rocky if you don’t mind . Hotel was easily accessible to the bus .
Stayed 4 nights in Aug 2025

4/10 Poor

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Main pool closed under major re-construction, falsely advertised in photos as open on Expedia
Stayed 3 nights in Aug 2025

10/10 Excellent

Bahia

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for family vacation, staff is beyond nice!
Stayed 7 nights in Jul 2025

10/10 Excellent

Adwoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean hotel. Friendly and helpful staff. Amazing and fresh selection of food at meal times. Convenient for transportation to explore the island
Stayed 7 nights in Jul 2025

2/10 Terrible

Kelly-Marie

Travelled with family
Disliked: Cleanliness, staff & service

Cancel if you have chance of a refundable rate

Horrendous, dont even bother . Half the facilities are closed which we were not aware of! No beach access. Large family lagoon pool and all restaurants around it are closed. Woken up 8am all day to 12 hours of industrial power drills and extreme building site noise. Our view was a waste as we couldn’t see through the filth on the windows. Out hot tub was full of thick black pieces of dirt every time we turned it making it unusable. £3000 it cost me and me 3 children for our stay after upgrading via the hotel direct when hotels.com failed to resolve a issue. Complained about the building site and was told to take it up with hotels. Com on our return. Absolutely disgusting !!!
Stayed 3 nights in Jul 2025

6/10 Okay

Callum Declan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
American look but the typical Spanish “milking the cow” vibe for £££. Charge for things that personally put me off coming back for example: - You pay for half board and have to pay additional for soft drinks with evening meal… - asked for an extra hour checkout but they charge 70 euros….. Was just myself and my son. The service is a hit and miss.. some are smiley and nice. Some look at you with no smile like there’s something wrong with you… What you expect when travelling to Spain though! You can’t compare to Hard rock in USA. It’s just a place to say “I’ve stayed at hard rock” The people in USA make hard rock. Tenerife made it there own... I won’t be back again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025