Hard Rock Hotel Tenerife

5.0 star property

Photo gallery for Hard Rock Hotel Tenerife

4 outdoor pools, pool umbrellas, pool loungers
Property video
Rooftop terrace
Beach nearby, black sand, sun-loungers, beach umbrellas
Executive lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is AU$279
includes taxes & fees
23 Apr - 24 Apr

Explore the area

View map
Avenida Adeje, 300, Adeje, Santa Cruz de Tenerife, 38670
  • Place, Tenerife Beaches
    ‪5 min walk‬
  • Place, El Pinque Beach
    ‪5 min walk‬
  • Place, La Caleta National Park
    ‪16 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪31 min drive‬

Room options

Deluxe Double Room Single Use (Silver)

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds OR 1 King Bed

Deluxe Room (Silver)

9.2 out of 10
Wonderful
(21 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Deluxe Room (Gold)

8.8 out of 10
Excellent
(41 reviews)
  • Partial sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Deluxe Room (Platinum)

8.8 out of 10
Excellent
(20 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Studio Suite (Silver)

8.6 out of 10
Excellent
(7 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Studio Suite (Gold)

9.8 out of 10
Exceptional
(8 reviews)
  • Partial sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Suite (Rock Suite Platinum)

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (Rock Royalty)

9.4 out of 10
Exceptional
(3 reviews)
  • Partial sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (Silver) - Family Friendly

9.2 out of 10
Wonderful
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Studio Suite (Gold) - Family Friendly

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Studio Suite (Rock Royalty) - Family Friendly

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Room Single Use (Rock Royalty)

  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds OR 1 King Bed

Deluxe Room (Rock Royalty)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Deluxe Room (Connecting Gold)

8.0 out of 10
Very good
(3 reviews)
  • Partial sea view
  • 70 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

Studio Suite (Amplified)

8.8 out of 10
Excellent
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Deluxe Double Room Single Use (Gold)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Deluxe Double Room Single Use (Platinum)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed

Studio Suite Silver - Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Studio Suite Gold - Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Suite (Rock Suite Diamond)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Rock Suite Gold)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Adeje

A luxury stay in Adeje awaits you at Hard Rock Hotel Tenerife. You'll be 10.1 km (6.3 mi) from Fañabé Beach and 10.6 km (6.6 mi) from Puerto Colon Marina. Highlights at this beach resort include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Narumi, serves Asian cuisine and is open for dinner. 3rd Half Sports Bar is the resort's own sports bar, serving drinks along with dinner. Enjoy the free kids' club, gym, Turkish bath/hammam and kids' swimming pool. 5651 square feet (525 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and free supervised childcare. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 5-property class Costa Adeje resort include Siam Park and Torviscas Beach.

What's nearby

  • Las Galgas - 3 min walk - 0.3 km
  • El Pinque Beach - 3 min walk - 0.3 km
  • Tenerife Beaches - 5 min walk - 0.5 km
  • Ajabo Beach - 15 min walk - 1.3 km
  • La Caleta National Park - 19 min walk - 1.6 km

Getting around

  • Tenerife (TFS-Tenerife South) - 30 min drive

Restaurants

  • ‪Lobby Bar Hotel Riu Buenavista - ‬10 min walk
  • ‪Restaurant Yaiza - ‬11 min walk
  • ‪Yummy Contemporary Kitchen - ‬1 min walk
  • ‪The Beach Club - ‬1 min walk
  • ‪Meson Bistro - ‬9 min walk

About this property

Hard Rock Hotel Tenerife

Some rates at Hard Rock Hotel Tenerife are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hard Rock Hotel Tenerife, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 5 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and a fitness centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Adeje resort.

  • 624 guestrooms or units
  • 16 levels
  • 2 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 3 swim-up bars
  • 5 bars or lounges
  • 5651 sq ft of conference space
  • 525 sq. m of conference space
  • Built in 1979
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
Hard Rock Hotel Tenerife offers 624 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Secured, covered parking on site (EUR 14 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 3 swim-up bars
  • 5 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • 3rd Half Sports Bar
  • Montauk Steak House
  • Narumi
  • Suena Chido - Taquería
  • The Beach Club

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Pilates classes
  • Playground
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,651 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 2 buildings
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The property will be renovating from 8 June 2026 to 8 July 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Exterior

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night, plus a one-time cleaning fee of EUR 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 14 per day
  • Pet fee: EUR 40 per pet, per night plus a one-off EUR 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife
Hard Rock Tenerife Adeje
Hard Rock Tenerife
Hard Rock Hotel Tenerife Aje
Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife Resort
Hard Rock Hotel Tenerife Resort Adeje

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Tenerife?

Hard Rock Hotel Tenerife offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Tenerife?

As of 19 Apr 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Tenerife on 23 Apr 2026 start from AU$279, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hard Rock Hotel Tenerife?

Yep, Hard Rock Hotel Tenerife has a secured covered self car park for EUR 14 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Hard Rock Hotel Tenerife?

Yep, Hard Rock Hotel Tenerife is a short 6-minute walk from Tenerife Beaches. Fun beach activities include scuba diving. You can also find boat tours.

Is there a spa on site at Hard Rock Hotel Tenerife?

Yep, there is an onsite spa at Hard Rock Hotel Tenerife. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hard Rock Hotel Tenerife have a pool?

Yep, and guests love it! Hard Rock Hotel Tenerife has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Hard Rock Hotel Tenerife have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hard Rock Hotel Tenerife?

Hard Rock Hotel Tenerife features 2 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Hard Rock Hotel Tenerife a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hard Rock Hotel Tenerife.

Is Hard Rock Hotel Tenerife family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Hard Rock Hotel Tenerife is a hit with families.

Does Hard Rock Hotel Tenerife serve breakfast?

Yeah, complimentary buffet brekkie is offered daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hard Rock Hotel Tenerife?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hard Rock Hotel Tenerife?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at Hard Rock Hotel Tenerife's 7 restaurants. The property will be renovating its dining venue from June 8 2026 until July 8 2026 (completion date subject to change).

What time are check-in & check-out at Hard Rock Hotel Tenerife?

Check-in begins at 3:00 PM. Check-out time is noon.

Hard Rock Hotel Tenerife Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1005 reviews
Rating 8 - Good. 229 out of 1005 reviews
Rating 6 - Okay. 103 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

gregory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was excellent management were very helpful in establishing the root cause of a booking problem. Only criticism was the in house prices of the bar & poolside drinks and sessions restaurant in the evening €45 each excluding drinks was very expensive considering the quality and variety of the food served
Stayed 4 nights in Nov 2025

8/10 Good

Lee

Stayed 4 nights in Jan 2026

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a complementary upgrade given as part of the hotels.com loyalty. Lots of subbeds at main pool and the lower beach pool. Overall a great stay!
Stayed 7 nights in Jan 2026

10/10 Excellent

Rachel

Y
Stayed 7 nights in Jan 2026

10/10 Excellent

colin

Liked: Cleanliness, staff & service, amenities
Great room, great service, great main restaurant, great pools so overall an excellent rating. A slight negative. The other restaurants a let down. All menus and location mingled into one.
Stayed 5 nights in Jan 2026

10/10 Excellent

Opeoluwa Ayokunle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel had everything we wanted for our break and the room was great, with the hot tub included.
Stayed 4 nights in Dec 2025

6/10 Okay

Bella

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Positives: nice room and drinks at the beach bar. Negatives: Limited food option,I had to walk around several times to find something to eat.No special food for Christmas.No DJ by the pool at Christmas day.No special enterntainment. Room was cleaned twice in our 4 night stay.2nd clean I have requested twice on the app and eventually had to go to reception to aak for it.Even so bed sheets wasn't changed once.My husband had elbow bleed and was sleeping all 4 night on the blood stains.Room wasn't dusted - even glass bedside cabinets.Coffee pots and drinks were refilled once. Staff at the sessions restaurant.I was told off for seating at the empty table when no waiters were around ,making me feel embarrased like a naughty child.Plates were taken away couple of times even thought we didn't finish our meal.Another time there were no cuttlery at the table ,my husband went to the bar and asked for the forks and was rold off by the waiter that he doesn't know were the forks are.Husband asked again : how come yoi don't know aren't you working here? And reaponce was : I do work here ,but I don't give a f...ck - in those exact words. All those issues were raised with manager Diana ,who didn't want to help at all .She said that nobody else complaining ,which made us feel as liars.We seen people complaining at the reception several times during our stay.Embarrasing again ,as we just raised up someting needs attention amd improvement ,as service in the several parts of the hotel is afwul.
Stayed 4 nights in Dec 2025

10/10 Excellent

GO

Stayed 4 nights in Dec 2025

10/10 Excellent

Diane Valerie

Liked: Cleanliness, property conditions & facilities
The staff were excellent, so efficient, friendly and quick to respond.
Stayed 4 nights in Jan 2026

6/10 Okay

Cherrie

Travelled with partner
Liked: Cleanliness
Second time at the Hard Rock Tenerife. First time was back in 2018 with my then teenaged daughter on half board and this time with my partner on all inclusive. Two very different experiences. If going all inclusive you need to study the app like an easy exam. The restrictions, the times for à la carte, the 30% discounts and what you can drink on AI in one restaurant you may have to pay for in another. The one buffet restaurant has the same recycled food breakfast, lunch and dinner. Remember the À la carte restaurants are with a 30% discount or very lack lustre. It overall made the experience less enjoyable. I don’t normally book all inclusive as I like to explore and dine out but this short break over the festive was supposed to be chilled. Staff were ok. Can’t say anyone stood out or made the trip remarkable. The hotel was more on a revenue drive than service to its actual guests, which is a shame as I enjoyed it first time round but would not recommend unless it’s for the festive period or the events they host throughout the year. On the plus side the NYE party and the buffet was fantastic. If ever I was to return to a Hardrock Hotel I would do 1 overnight only to bring in the New Year.
Stayed 5 nights in Dec 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 7 nights in Dec 2025

10/10 Excellent

Jeanette, Oxford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good - lots of choice. Pool's really nice - only downside is people reserving loungers & not being there for over 2 hours - Hard Rock need to look at this.
Stayed 2 nights in Jan 2026

10/10 Excellent

shay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely staff were amazing
Stayed 7 nights in Dec 2025

10/10 Excellent

Catriona

Liked: Cleanliness, staff & service, amenities
The room was perfect with such a huge, comfy bed. Overall vibe in the hotel was great. The New Year's event, which was unexpected to us, was fantastic. A joy to stay:)
Stayed 2 nights in Dec 2025

6/10 Okay

Adrien

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Restaurant are not at a the level…
Stayed 5 nights in Dec 2025

6/10 Okay

Avi

Liked: Cleanliness, staff & service, amenities
A lot of choice but not taste
Stayed 3 nights in Dec 2025

10/10 Excellent

Andrei

Stayed 7 nights in Dec 2025

10/10 Excellent

Sanjay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. Staff and facilities were excellent. Just wish the pool temperature was a little warmer in the winter months
Stayed 8 nights in Dec 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing. Food was great. Staff were excellent. Would return in a heartbeat
Stayed 2 nights in Dec 2025

2/10 Terrible

Jessica

Stayed 4 nights in Dec 2025

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, easy parking
Stayed 4 nights in Dec 2025

10/10 Excellent

Marita Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities
,
Stayed 6 nights in Dec 2025

10/10 Excellent

Kaleem

Travelled with family
Liked: Cleanliness, staff & service, amenities
All I would say is that pictures don’t lie. All amenities and rooms were exactly as shown. Top class service. Fair play to Hard Rock Tenerife 🙌
Stayed 2 nights in Dec 2025

10/10 Excellent

Naresh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
very good amenities
Stayed 4 nights in Dec 2025

10/10 Excellent

Deepak

Stayed 6 nights in Dec 2025