8/10 Good
Gareth
25 Sept 2025
Liked: Cleanliness, staff & service
Good value for money, great location.
Great location within in a few minutes walk of the train station and right next to Union Street. With that comes noise however. It recommend asking for a room facing away from the street. Had an awful nights sleep due to drunks fighting and traffic. Not the fault of the hotel however.
Room was clean but tired. Wall paper is torn and the carpet is stained, but I didn’t affect my stay. The bed was comfortable and clean and the bathroom was excellent.
Lovely modern and hot shower with towels and toiletries provided.
The only feedback that I can give that the hotel can change is the lighting situation. Having to have the huge ceiling light on at night is too much. Perhaps look at some ambient lighting / lamps. Also, not a single plug socket anywhere near the bed. I can’t understand why? The ones behind the beside tables are special round sockets and not useable. It would be so easy to change these! I use my phone as my alarm so need to charge it overnight.
I thought it a bit mean that I wasn’t allowed my room when I arrived at 2:30pm too, given that the key cards for arriving guests were already done behind the desk. I’d been travelling all day and it would have been a nice gesture. I had to wait outside for 30 mins.
All in all a pleasant stay and I’d be happy to stay here again without a problem and very reasonable on price too.
Gareth
Stayed 1 night in Sep 2025