Macdonald Norwood Hall Hotel

4.0 star property
Suburban hotel with restaurant and bar/lounge

Photo gallery for Macdonald Norwood Hall Hotel

Lobby
Breakfast, lunch, dinner served; British cuisine
Reception
Lobby
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View map
Garthdee Road, Cults, Aberdeen, Scotland, AB15 9FX
  • Place, Robert Gordon University
    ‪1 min walk‬
  • Place, RGU: SPORT
    ‪11 min walk‬
  • Place, Union Square Shopping Centre
    ‪9 min drive‬
  • Airport, Aberdeen (ABZ)
    ‪16 min drive‬

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Macdonald Norwood Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 276 out of 494 reviews
Rating 8 - Good. 139 out of 494 reviews
Rating 6 - Okay. 53 out of 494 reviews
Rating 4 - Poor. 21 out of 494 reviews
Rating 2 - Terrible. 5 out of 494 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

George, West new york

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive for no reason
Stayed 1 night in Oct 2025

4/10 Poor

George, West new york

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated and extremely overpriced hotel. Pretty cold too. One heater in our room. Didn’t do much unfortunately. Very rustic looking from the outside which was nice and your pretty close to a big shopping centre tho.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dyonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has been renovated from a Victorian mansion. The rooms are very nice, tho the hallways are a bit confusing at first.
Stayed 5 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my partner stayed here during the week the hotel was quiet
Stayed 1 night in Oct 2025

6/10 Okay

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Wasn’t explained any information at check-in; had to ask about breakfast and check out time. Was shown to a lift to get to our room. Lots of moths in the room and not enough shampoo or shower gel for 2 people for 2 nights. Desk also had dried chocolate under one of the leaflets and dead flies on window sill. Breakfast was fine, staff at that were lovely. Drinks at the wedding were extortionate: the fact you don’t do dashes is ridiculous. Having to buy a bottle of Coke every time to go with a spirit is daylight robbery. No one at the desk for check out, I rang the bell twice. Another couple appeared to check out too (at 11am). Eventually a man came, no apology or asking how the stay was. Just took the key and said that’s fine.
Stayed 2 nights in Oct 2025

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Comfortable hotel
Stayed 5 nights in Oct 2025

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff was friendly and made great recommendations when asked.
Stayed 1 night in Sep 2025

10/10 Excellent

Tracey, Marton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. However i would change the bed to a queen from a double there was more than enough space in the room also something to put our bags on.
Stayed 3 nights in Oct 2025

8/10 Good

LESLEY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time back to Norwood Hall in many years and it has not disappointed us in any way. Staff were very attentive but not in an intrusive way at all. Very enjoyable stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norwood Hall Hotel, Aberdeen Norwood Hall Hotel presents a striking first impression with its richly panelled interiors in the reception, bar, and restaurant areas, evoking a sense of traditional Scottish elegance. However, our stay was in the more modern wing, which offered a refreshing contrast. Our room was spacious, tastefully appointed, and exceptionally comfortable. We dined in-house and thoroughly enjoyed our evening meal of fish and chips, which was well-prepared and satisfying. Breakfast the following morning was equally impressive, with a generous selection and high-quality ingredients and excellent service. Throughout our stay, the service was consistently excellent. Norwood Hall blends classic charm with modern comfort, making it a memorable and enjoyable base for exploring Aberdeen.
Stayed 1 night in Sep 2025

6/10 Okay

Alick

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Very elegant and well decorated. Enjoyed afternoon tea there. Spacious rooms. Staff friendly and accommodating. Dinner was excellent. I would definitely stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beautiful facility with great and accommodating staff. My only complaint was the room we had (528) needed some TLC. The paint was terribly scuffed on some of the walls which made the room appear neglected and dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Friendly staff would stay again
Stayed 1 night in Sep 2025

6/10 Okay

Stelios

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Tyler

Stayed 3 nights in Aug 2025

10/10 Excellent

Andy

Stayed 1 night in Aug 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

ROBERT

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mouse running wild the dining room!

When I advised the staff there was a mouse in the dining area, the response was that there most definitely wouldn't be. Until I showed them the video! I realise that mice can get anywhere, but expected a little more understanding, when I brought it to their attention
Stayed 2 nights in Aug 2025

10/10 Excellent

Lloyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities, room comfort

Not so accessible

Stayed 3 nights in Aug 2025

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cathie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully kept historic hotel full of charm, welcoming staff and good food. A very comfortable and enjoyable stay.
Stayed 1 night in Aug 2025