Tancah Holiday Packages

Fav resort! We keep returning

Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai.

Very good lots of restaurants

Resort is beautiful but just know this is where the new Cancun is developing and not like old Cancun. There’s no nearby shops or restaurants. Have to take taxi or uber out to experience it. Resort is kept nice but limited options to only 5 dinner places, 1 buffet breakfast, and 2 place for lunch. There isn’t a stand alone snack or ice cream stand. No game room/arcade. The pool chairs are reserved early by guests throwing a towel on it so be ready to get up before 730 to go down get a chair. Staff was friendly and helpful but some will haggle you for a tip even though all inclusive means included but I still tipped a few dollars for each service. Almost expecting it which makes it annoying with the double tipping. Spa was wonderfully but little overpriced but that’s the tourist tax! Was charged an additional $68 tip at a restaurant that I didn’t approve and had to dispute! I only left cash for additional. Beach wasn’t so nice due to all the seaweed and extras so it wasn’t clear like you expecting. Out of the 5 pool (1 was adult only, 1 kiddo, 1 vip) so for families. You only have the two main pools to use.