Dreams Tulum Resort & Spa - All Inclusive

4.5 star property

Photo gallery for Dreams Tulum Resort & Spa - All Inclusive

7 bars/lounges, swim-up bar, poolside bar
Property video
Couples treatment room(s), sauna, hot tub, body treatments, hydrotherapy
Outdoor wedding area
Private beach, white sand, free beach cabanas, sun-loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Parking included
The current price is AU$416
includes taxes & fees
15 June - 16 June

Explore the area

View map
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, QROO, 77780
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Jaguar Park
    ‪1 min walk‬

Room options

Deluxe Garden View King

9.0 out of 10
Wonderful
(20 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Adult Garden View Double

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Preferred Club Ocean View Double

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Deluxe Adult Garden View King

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Preferred Club Ocean View King

8.6 out of 10
Excellent
(10 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Preferred Club Hacienda Presidencial Suite

  • Ocean view
  • 181 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Hacienda Preferred Club Suite

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Preferred Club Deluxe Swimout Garden Double

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Preferred Club Deluxe Swimout Garden King

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Preferred Club Honeymoon Suite Ocean Front King

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Preferred Club Junior Suite Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Preferred Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Preferred Club Deluxe Swimout Adult Garden Double

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Preferred Club Deluxe Swimout Adult Garden King

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite Garden View Double

8.4 out of 10
Very good
(10 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Preferred Club Junior Suite Ocean View Double

  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite Garden View King

8.4 out of 10
Very good
(10 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Preferred Club Junior Suite Ocean View King

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Garden View Double

9.0 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Deluxe Junior Garden View King

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Preferred Club Junior Suite Garden View King

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Preferred Club Junior Suite Garden View Double

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Family Suite, Garden View (Deluxe)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

You may also like

About the area

Tulum

A luxury stay in Tulum awaits you at Dreams Tulum Resort & Spa - All Inclusive. You'll be 2.1 km (1.3 mi) from Tulum National Park and 4.1 km (2.6 mi) from LabnaHa Ecopark Adventures. Highlights at this all-inclusive property include 9 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Bordeaux, serves French cuisine and is open for dinner. With 7 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site nightclub and free kids' club. 5460 square feet (507 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Additionally, you'll find a winery, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 11:30 AM. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 4.5-property class Tulum property include Xel-Há Park and Tulum Mayan Ruins.

What's nearby

  • Tulum National Park - 1 min walk - 0.0 km
  • Jaguar Park - 1 min walk - 0.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪World Cafe - ‬2 min walk
  • ‪Seaside Grill - ‬2 min walk
  • ‪Coco Cafe - ‬2 min walk
  • ‪King Kebab - ‬8 min drive
  • ‪El Patio Restaurant - ‬2 min walk

About this property

Dreams Tulum Resort & Spa - All Inclusive

Dreams Tulum Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Dreams Tulum Resort & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an attached winery, a complimentary children's club and a children's pool. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Tulum property.

  • 432 guestrooms or units
  • 9 dining venues
  • 7 bars or lounges
  • 5460 sq ft of conference space
  • 507 sq. m of conference space
  • Buffet breakfast (free)
  • Winery on site
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Dreams Tulum Resort & Spa - All Inclusive offers 432 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Tulum property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Gohan
  • Himitsu
  • Portofino

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Tennis lessons
  • TV in common areas
  • Winery

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (5,460 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Tulum Resort All Inclusive

Dreams Tulum

Dreams Tulum All Inclusive

Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum

Dreams Tulum Resort All Inclusive

Dreams Tulum All Inclusive

Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel

Hotel Dreams Tulum Resort & Spa - All Inclusive

Dreams Tulum Resort & Spa - All Inclusive Tulum

Dreams Tulum Resort Spa All Inclusive

Dreams Resort All Inclusive

Dreams All Inclusive

Dreams Tulum & Inclusive Tulum

Frequently asked questions

What is the cancellation policy at Dreams Tulum Resort & Spa - All Inclusive?

Dreams Tulum Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Tulum Resort & Spa - All Inclusive?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Dreams Tulum Resort & Spa - All Inclusive on 15 June 2026 start from AU$416, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Tulum Resort & Spa - All Inclusive?

Yep, Dreams Tulum Resort & Spa - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Dreams Tulum Resort & Spa - All Inclusive?

The closest beach to Dreams Tulum Resort & Spa - All Inclusive is Playa Paraiso (6.6 km).

Is there a spa on site at Dreams Tulum Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Dreams Tulum Resort & Spa - All Inclusive. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Dreams Tulum Resort & Spa - All Inclusive have a pool?

Dreams Tulum Resort & Spa - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Dreams Tulum Resort & Spa - All Inclusive?

Dreams Tulum Resort & Spa - All Inclusive features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Dreams Tulum Resort & Spa - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Dreams Tulum Resort & Spa - All Inclusive.

Is Dreams Tulum Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Dreams Tulum Resort & Spa - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Dreams Tulum Resort & Spa - All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Does Dreams Tulum Resort & Spa - All Inclusive serve breakfast?

Sure does, free buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Dreams Tulum Resort & Spa - All Inclusive?

No, Dreams Tulum Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Tulum Resort & Spa - All Inclusive?

Yep, they've got a poolside bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dreams Tulum Resort & Spa - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Dreams Tulum Resort & Spa - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Dreams Tulum Resort & Spa - All Inclusive?

There is a golf course next to Dreams Tulum Resort & Spa - All Inclusive.

Dreams Tulum Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 465 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 92 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Form the moment we arrived we were greeted with chilled Champagne at the door at that moment I knew that we were in the right place, and I wasn’t disappointed everything in this resort was by far exceeded what I expected the cleanliness the attention given to every guest, the entertainment offered at the resort till the last day it never changed. It was a beautiful experience. It was my first time visiting Tulum and I was not disappointed at the very least.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lisa Diane

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing here and they accommodated all my requests so quickly.
Stayed 7 nights in Feb 2026

10/10 Excellent

Vianey, Houston

Stayed 4 nights in Feb 2026

8/10 Good

Deirdre

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was very welcoming.
Stayed 2 nights in Feb 2026

10/10 Excellent

Lia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff are lovely, nice and helpful. The grounds are immaculate and beautiful.
Stayed 5 nights in Feb 2026

6/10 Okay

Raji

Travelled with family and small children
While our room got upgraded with a pool - it was much smaller than the original room we booked; with two kids we would had preferred more space over the private pool as it was so cold. Food was ok - Mexican restaurant was decent. This is an older hotel so you have to expect that the rooms and their conditions are older as well
Stayed 3 nights in Feb 2026

10/10 Excellent

Israel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The number one thing that stood out to my Wife and I was the customer service. The staff was actually happy to have us and you could feel it. The food and drinks were good too. The scenery/ aesthetics was absolutely beautiful which prompted us to do a great photo shoot with Enersto and was so good!! The photos turned out amazing!! Thank you to Isabella (Front desk), Juan (Bailsman), Erick (Spanish class), Benito (drink waiter on the beach). And of the housekeepers and plenty of other nice staff that we didn't quite catch your name but we felt your positive energy. The beach was beautiful and not much seaweed at all and they cleaned it daily! This was a Valentine trip for my Wife and I and you all exceeded our expectations. Gracias!!
Stayed 4 nights in Feb 2026

8/10 Good

Thomas Edward, Pittsburgh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed several things with our stay - the staff was always friendly and eager to help. Our room was CLEAN and the grounds were nicely kept. We enjoyed several of the evening events. The restaurants were great and the food was delicious. Keep in mind, if you have an early excursion, before breakfast, you can order room service the night before and it will be delivered ON TIME and made to perfection!!! We did not take any children, so I dont know abt those amenities. One thing to note, during our check in, were weren't explained / advised as to what our package included. This was frustrating as we did not know we had access to other parts of the resort. Overall, a solid 4 on the rating.
Stayed 8 nights in Feb 2026

10/10 Excellent

Aaron Joshua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff everyone was so friendly I’d love to go back
Stayed 6 nights in Jan 2026

10/10 Excellent

Ramachandra

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless.staff was very helpfull. I had lot of trouble to locate rooms given their room number. I strongly suggest to set up indicators to locate rooms given the room#.
Stayed 3 nights in Feb 2026

10/10 Excellent

Hannah

Stayed 4 nights in Feb 2026

10/10 Excellent

DANIEL

Stayed 3 nights in Jan 2026

8/10 Good

Nseabasi

Stayed 1 night in Jan 2026

6/10 Okay

Donna Phyllis

Travelled with family
Disliked: Property conditions & facilities
The staff was nice. Just was a hierarchy system. That was very noticeable
Stayed 6 nights in Jan 2026

10/10 Excellent

JAYSON R ST, Southwick

Nice older resort.
Stayed 5 nights in Jan 2026

10/10 Excellent

Maria

Stayed 4 nights in Nov 2025

2/10 Terrible

Jennifer

Stayed 1 night in Jan 2026

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and beautiful. Food excellent, but what stood out most for us was the incredible customer service Rodrigo at the front desk provided. It was my birthday, and he made it extremely special, from offering upgrades for a beachfront room, along with other niceties. He was simply amazing. Entertainment was also good.
Stayed 3 nights in Jan 2026

8/10 Good

Nedka

Stayed 14 nights in Dec 2025

10/10 Excellent

Targol

Stayed 7 nights in Jan 2026

8/10 Good

francesco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was basic with not a lot of variety. The resort was nice spacious. The deluxe room was a little outdated and close to pools and ocean but very close to the nightly music parties and very loud otherwise a good stay
Stayed 5 nights in Jan 2026

8/10 Good

Derek

Travelled with family
Great staff
Stayed 4 nights in Jan 2026

6/10 Okay

Donald, Ashley

Stayed 7 nights in Jan 2026

10/10 Excellent

Tyree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall great experience
Stayed 5 nights in Jan 2026

6/10 Okay

Casey

Stayed 4 nights in Jan 2026