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Best Western Sanctuary Inn

4-star property
293 Marius Street, Tamworth, NSW 1800 796 370
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4.0 out of 5
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"had a great stay here, convenient to town, clean and friendly helpful staff.. " More

By a verified traveller on Sat 23 Apr 2022

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Hotel Description

Best Western Sanctuary Inn places you in the center of Tamworth, steps from Powerhouse Motorcycle Museum and within a short 5-minute stroll of Australian Country Music Hall of Fame. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free breakfast.

All 60 individually decorated rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and hair dryers. Minibars provide refreshments, and room service is also available. You'll find nice touches like bathrobes and designer toiletries to enhance your stay. Additionally, phones and irons/ironing boards are available.

The fine-dining restaurant, Riviera Bar & Grill, serves Mediterranean cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, spa tub, and pool loungers. 1076 square feet (100 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of free self parking.

Places within a 15-minute walk of this 4-star Tamworth hotel include Tamworth Regional Gallery and Tamworth Square.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$127* Per night/room 19 May - 20 May

Economy Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking, Mezzanine

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Sanctuary Inn ratings based on 577 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Sanctuary Inn

Everyone (308) Couples (163) Business (2) Family (96) Other (1)
5 out of 5
had a great stay here, convenient to town, clean and friendly helpful staff..

Posted by on 23 Apr. 2022

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4 out of 5
All accomodation in Tamworth is way too expensive during the Country Music Festival.

Posted by on 23 Apr. 2022

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1 out of 5
I had a long stay and the put me in a room that had no internet service. When I went to tell reception I was very unhappy with response being "No one else has complained about it". Where I responded ""Ï dont know what to tell you but I am complaining about it now"". They did change my rooms reluctantly and the rooms had dirty carpet with bindys all over the carpet that i stepped on several times that hurt my feet.

Posted by on 18 Mar. 2022

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3 out of 5
Food and restaurant is amazing, room was in need of repair and Reno

Posted by on 13 Mar. 2022

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4 out of 5
Easy parking, great restaurant.

Posted by on 28 Feb. 2022

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5 out of 5
Great comfy beds. Just small hard to get into car spaces

Posted by on 27 Feb. 2022

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4 out of 5
Central, comfortable (lovely bedding) and very reasonably priced but the room fixtures are looking a bit tired. This is purely aesthetic and didn't detract from a good stay.

Posted by on 24 Feb. 2022

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5 out of 5
Clean, nice rooms, good easy location

Posted by on 21 Feb. 2022

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3 out of 5
Staff at breakfast were lovely and the porridge was excellent. We were put into a disabled room even though the hotel was not busy. The bathroom had cracked tiles and half the shower curtain was not on rings.

Posted by on 12 Feb. 2022

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1 out of 5
the room was outdated and badly presented

Posted by on 2 Feb. 2022

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About the Best Western Sanctuary Inn

Location 293 Marius Street, Tamworth, NSW 2340

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Sanctuary Inn offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. The business-friendly Best Western Sanctuary Inn also features barbecue grills, a garden, and a picnic area. You'll have access to the indoor pool at a partner property. Free self parking is available. This 4-star Tamworth hotel is smoke free.

  • 60 guestrooms or units
  • 2 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Tamworth Station (1.5 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Sanctuary Inn offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Each accommodation is individually decorated. 32-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Tamworth hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique decor

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM.

Riviera Bar & Grill - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 6.0 per night.

Pet Policy

  • Pets: AUD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No lifts
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 40 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: AUD 6.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Sanctuary
  • Best Western Sanctuary Inn
  • Best Western Sanctuary Inn Tamworth
  • Best Western Sanctuary Tamworth
  • Best Sanctuary Tamworth
  • Best Western Sanctuary Inn Hotel
  • Best Western Sanctuary Inn Tamworth
  • Best Western Sanctuary Inn Hotel Tamworth

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.