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4.0 out of 5

"Shabby and overdue for a revamp. The old Air conditioner was very noisy. " More

By a verified traveller on Thu 14 Jan 2021

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Hotel Description

Best Western Sanctuary Inn places you in the center of Tamworth, steps from Powerhouse Motorcycle Museum and within a short 5-minute stroll of Australian Country Music Hall of Fame. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free breakfast.

All 60 individually decorated rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and hair dryers. Minibars provide refreshments, and room service is also available. You'll find nice touches like bathrobes and designer toiletries to enhance your stay. Phones, irons/ironing boards, and desks are also available.

The fine-dining restaurant, Riviera Bar & Grill, serves Mediterranean cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the spa tub and pool loungers. 1076 square feet (100 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4-star Tamworth hotel include Bicentennial Park and Tamworth Capitol Theatre.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$118* Per night/room 17 Jan. - 18 Jan.

Economy Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking, Mezzanine

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Sanctuary Inn ratings based on 543 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Sanctuary Inn

Everyone (301) Couples (149) Business (2) Family (91) Other (1)
3 out of 5
Shabby and overdue for a revamp. The old Air conditioner was very noisy.

Posted by , from Queensland on 14 Jan. 2021

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4 out of 5
Overall the property is clean however the telephone receiver is dirty and there are Many dead insects along the top of the bathroom window.

Posted by , from Mullumbimby on 4 Jan. 2021

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4 out of 5
Room, pool and location were fantastic. Breakfast was very poor.

Posted by on 3 Jan. 2021

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5 out of 5
Great place to stay for everything , central to the town centre as well.

Posted by on 2 Jan. 2021

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4 out of 5

Posted by on 2 Jan. 2021

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1 out of 5
Room condition was appalling. Cracked shower screen, rusty bathroom appliances, threadbare lounge, bad tv & more!!! Would not recommend it.

Posted by , from Sydney on 30 Dec. 2020

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5 out of 5

Posted by on 27 Dec. 2020

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5 out of 5
Very comfortable. Great restaurant with reasonable prices.

Posted by on 22 Dec. 2020

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4 out of 5

Posted by on 13 Dec. 2020

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4 out of 5
The restaurant was beautiful, the location great, pool was huge & very much needed in the heat, only disappointment was the condition of the standard queen room it was very outdated , the bed however was very comfortable, pillows great & bath towels huge, the rooms just need a makeover.

Posted by , from Forster on 29 Nov. 2020

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About the Best Western Sanctuary Inn

Location 293 Marius Street, Tamworth, NSW 2340

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Sanctuary Inn offers its guests an outdoor pool and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. The business-friendly Best Western Sanctuary Inn also features barbecue grills, a garden, and a picnic area. You'll have access to the indoor pool at a partner property. Free self parking is available. This 4-star Tamworth hotel is smoke free.

  • 60 guestrooms or units
  • 2 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Tamworth, NSW (TMW) (12.2 km / 7.6 mi)
  • Train station: Tamworth Station (1.5 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Sanctuary Inn offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Each accommodation is individually decorated. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Tamworth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Unique decor

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM.

Riviera Bar & Grill - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 6.0 per night.

Pet Policy

  • Pets: AUD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 40 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: AUD 6.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Sanctuary
  • Best Western Sanctuary Inn
  • Best Western Sanctuary Inn Tamworth
  • Best Western Sanctuary Tamworth
  • Best Sanctuary Tamworth
  • Best Western Sanctuary Inn Hotel
  • Best Western Sanctuary Inn Tamworth
  • Best Western Sanctuary Inn Hotel Tamworth

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.