Independent - accommodation in Swan Reach

Our room was very clean and ecellent condition throughout. Well appointed kitchen and comfortable furniture. The room had great natural light, views from windows and balcony and was at the rear corner so very peaceful. There was an Aldi store in east walking distance which was slso very handy.

Everything was good except for the check in. Arrived around 6 15pm, reception was closed (said it will be open). Had to call staff and was instructed to just open the room and get in. The room was locked. There was no key to enter. After calling again staff came in and opened the door and asked me to come to the reception to check in. After I checked in went back to the room to find that there was no key inside, as informed. Had to go back to the reception to get the key.It was a hectic process. Never experienced this before in any place. (the good thing was there was no delay in making the call and staff arriving) However the room was clean and the facilities were as expected.

Our room was very clean and spacious. The parking area in front the rooms and porch areas looked a little unkept maybe just a clran up would present better. The cleaning staff were excellent. Although we didn't need our room made up, they checked with us to see if we required anything. Location was good and walkable to our needs. It wasn't a busy period however we could hear external noise.